Today I sacked my biggest client....

nuffingman
Posts: 3,014
....and it feels so goooood! It's a shame they were my biggest customer but never mind it had to be done. I've been working for this company for 16 years and have had a very good working relationship with the head honcho. Unfortunately she had an increasing workload due to expansion and a new Marketing Manger was brought in August 2009. The first time I met this woman it was mutual dislike, I just didn't like her and she disliked me because I wasn't her appointment. She is extremely attractive and had the right smile but my 6th sense was alert straight away. I've only lasted this long because the chief insisted I continued doing the work.
I've never dealt with a more incompetent individual in my life, with never ending changes to everything and briefs that might as well have been written in Chinese. Last year when I went on holiday she insisted on knowing my suppliers name who was putting together part of a project we were working on. A month later the supplier told me she was contacting them directly but they refused to deal with her because I was their customer and they wouldn't go up against me. This really pissed her and me off and I told her if she wanted to use someone directly find her own supplier and not mine.
Last month it came to a head when she asked me to quote about 10 jobs. It took all day to sort it out and I sent her the prices. She sent an email to another guy asking for prices and somehow included my email address. She told him if he undercut my prices even by £5 he'd get all the work. I didn't see one of those jobs.
Today I received another email from her in her normal impolite, arrogant style asking for quotes for another batch. I had great pleasure in replying saying I wasn't interested in dealing with her again and not to contact me as I thought she was rude, unethical and disorganised. Just for good measure I copied her boss in.
The funny thing is she has no contract with me, I own the copyrite for all my artwork files and she'll need quite a few of them. I'm just working out how much I'll charge.
I suppose I'll have to do a bit of selling now but it's so worth it.
I've never dealt with a more incompetent individual in my life, with never ending changes to everything and briefs that might as well have been written in Chinese. Last year when I went on holiday she insisted on knowing my suppliers name who was putting together part of a project we were working on. A month later the supplier told me she was contacting them directly but they refused to deal with her because I was their customer and they wouldn't go up against me. This really pissed her and me off and I told her if she wanted to use someone directly find her own supplier and not mine.
Last month it came to a head when she asked me to quote about 10 jobs. It took all day to sort it out and I sent her the prices. She sent an email to another guy asking for prices and somehow included my email address. She told him if he undercut my prices even by £5 he'd get all the work. I didn't see one of those jobs.
Today I received another email from her in her normal impolite, arrogant style asking for quotes for another batch. I had great pleasure in replying saying I wasn't interested in dealing with her again and not to contact me as I thought she was rude, unethical and disorganised. Just for good measure I copied her boss in.
The funny thing is she has no contract with me, I own the copyrite for all my artwork files and she'll need quite a few of them. I'm just working out how much I'll charge.
I suppose I'll have to do a bit of selling now but it's so worth it.
Post edited by Unknown User on
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Comments
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Good for you on taking a stand. She sounds like a real bitch. Congrats!Midwest. Indy/Lafayette.0
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nice one with the copyright amigo!!oh scary... 40000 morbidly obese christians wearing fanny packs invading europe is probably the least scariest thing since I watched an edited version of The Care Bears movie in an extremely brightly lit cinema.0
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dunkman wrote:nice one with the copyright amigo!!0
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I hope she has to come crawling back to you with an apology, that would be funny...got a mind full of questions and a teacher in my soul...0
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Good for you!! Sure it will all work out fine!<a href="http://s952.photobucket.com/albums/ae8/catkinson_2009/?action=view¤t=domo.jpg" target="_blank"><img src="http://i952.photobucket.com/albums/ae8/catkinson_2009/domo.jpg" border="0" alt="Photobucket"></a>0
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81 Needing a ride to Forest Hills and a ounce of weed. Please inquire within. Thanks. Or not. Posts: 58,276pics?81 is now off the air0
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pjsteelerfan wrote:I hope she has to come crawling back to you with an apology, that would be funny0
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Saw this post and automatically thought "sacked" was referring to something else.....attractive client with money
sounds like a winning combination to me.......and to just give u a heads up, you r going to have to change your avatar in a couple of weeks, because that whole scenario there is going to be reversed
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I admire you for turning down work, but copying the boss is the wrong thing to do unless you've spoken directly to her and tried for resolution AND were still interested in working with them. Since you made the decision not to work with them anymore, what purpose does it serve copying her boss?The only people we should try to get even with...
...are those who've helped us.
Right 'round the corner could be bigger than ourselves.0 -
maynardsux wrote:Saw this post and automatically thought "sacked" was referring to something else.....attractive client with money
sounds like a winning combination to me...
I thought that too
:oops:15 years of sharks 06/30/08 (MA), 05/17/10 (Boston), 09/03/11 (Alpine Valley), 09/04/11 (Alpine Valley), 09/30/12 (Missoula), 07/19/13 (Wrigley), 10/15/13 (Worcester), 10/16/13 (Worcester), 10/25/13 (Hartford), 12/4/13 (Vancouver), 12/6/13 (Seattle), 6/26/14 (Berlin), 6/28/14 (Stockholm), 10/16/14 (Detroit)0 -
unlost dogs wrote:maynardsux wrote:Saw this post and automatically thought "sacked" was referring to something else.....attractive client with money
sounds like a winning combination to me...
I thought that too
:oops:
Well, I was cheering for you nuffingman...but now with this new insight... you could've done much better.7/2/06 - Denver, CO
6/12/08 - Tampa, FL
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i first read it as "smacked"
was like wtf?0 -
maynardsux wrote:Saw this post and automatically thought "sacked" was referring to something else.....unlost dogs wrote:maynardsux wrote:Saw this post and automatically thought "sacked" was referring to something else.....attractive client with money
sounds like a winning combination to me...
I thought that too
:oops:
Hey petI thought that too ... great mi .... no make that filthy minds
“There should be a place where only the things you want to happen, happen”0 -
81 Needing a ride to Forest Hills and a ounce of weed. Please inquire within. Thanks. Or not. Posts: 58,276stargirl69 wrote:Hey pet
I thought that too ... great mi .... no make that filthy minds
sooooooo.....would you care to join the AET campsite sponsored by lost waffles81 is now off the air0 -
Rock on with yer bad self!0
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That must have been liberating. Congrats"What the CANUCK happened?!? - Esquimalt Barber Shop0
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