explain Ten Club ticketing please....

gatr9197gatr9197 Posts: 46
edited March 2008 in The Porch
All right in lieu of a huge announcement tomorrow can someone please answer my questions on ticketing through TEN CLUB?

1) When will I know if I got tickets? Is it like a lotto or do I get tickets?


2) When will I know where I am sitting?

3) I am going to a shed show where there is regular seats in front and grass in the back. Does Pearl jam do grass/gen admin, or am I guaranteed reserved seats?
Post edited by Unknown User on

Comments

  • Since the beginning of the Ten Club, Pearl Jam has been dedicated to making sure that fans get priority seating whenever possible. Sometimes, there are circumstances beyond our control that limit our ability to do this. But we go to bat for you...and most of the time, we find a way.
    TERMS AND CONDITIONS

    Purchasing tickets through the Ten Club pre-sale means you have agreed to the following terms and conditions. Please read carefully before purchasing tickets from the Ten Club.
    ELIGIBILITY

    * You must be an active Ten Club member as of the pronounced deadline to be eligible for any current pre-sale opportunity.
    * You cannot purchase a new Ten Club membership or renew an expired membership after the pronounce deadline and be eligible for the current pre-sale. Purchasing a membership or renewal will qualify you for future Ten Club benefits only.

    PURCHASING TICKETS

    * Ten Club pre-sale tickets will be available online only at http://www.pearljam.com in the Goods section. No phone, e-mail, or mail orders will be accepted.
    * Two tickets per show, per member. No single tickets will be sold. Pairs only.
    * Pre-sale tickets are limited. Ten Club does not guarantee tickets for all eligible members regardless of seniority. Tickets are available to all eligible fan club members while supplies last.
    * Visa and Mastercard are the only acceptable forms of payment. We do not accept Discover, American Express or PayPal.
    * Ticket prices will vary.
    * If you are using someone else's credit card to purchase tickets, please make sure to log into your active Ten Club account and enter the correct billing information for the card in use. Unauthorized purchases will not be honored.
    * We do not guarantee tickets to additional shows, which could be added after the official tour announcement, but we will generate an opportunity for members to reserve tickets if possible. Information will be posted on our website if and when this happens.
    * All ticket sales are final. No refunds. No exchanges. No transfers.
    * Reselling Ten Club tickets for above face value will result in the revocation of all future ticket privileges.

    TICKET CONFIRMATION

    * You will receive an order confirmation immediately after your ticket order is successfully processed. You may also view your ticket order in your profile. To access your Ten Club profile, go to Goods, click on LogIn, enter the appropriate user name and password, and click on Profile. The order confirmation is essentially receipt of your ticket purchase.
    * You will receive a follow-up confirmation email, closer to the date of the show, with details of how, when, and where to collect your Ten Club tickets.

    SEATING

    * Seat location is not revealed until tickets are collected on the day of the show.
    * Priority fan club tickets are allocated by seniority. Ten Club reserves the right to make exceptions to this policy.
    * We reserve the best seats in the house for fan club tickets, starting from the first row on the floor and extending back. We also reserve the side sections closest to the stage when necessary. All Ten Club tickets are for reserved seating unless otherwise announced.
    * Group seating is not an option, but your pair of tickets will be seated together.
    * Wheelchair accessible seating is available through the Ten Club pre-sale. If you require ADA seating, please contact us directly at tickets@tenclub.net or 1-800-724-8038.
    * General Admission tickets purchased through the fan club will allow fan club members early entry into the venue whenever possible. Members will receive wristbands which will authorize early entry. Ten Club reserves the right to make changes to this policy when deemed necessary.

    DISTRIBUTION

    * Tickets will be distributed at the venue box office on the day of the show only. We will not mail your tickets in advance of the show.
    * Tickets are pre-determined so arriving at the box office early will not increase your chances of better seats.
    * You must show a government-issued photo ID (driver's license, passport, school ID) to collect your tickets at the box office. No exceptions. It is also helpful, but not necessary, to have your Ten Club member number available for additional verification.
    * The Ten Club member whose account was used to purchase the tickets must be present to collect the tickets on the day of the show. No exceptions.

    CAMERA POLICY FOR CONCERT ATTENDEES

    * Small, handheld cameras welcome.
    * No flash in the first 20 rows.
    * No detachable lenses.
    * No professional still or recording cameras.
    * No sticks.
    * No video cameras.

    AUDIO RECORDING POLICY FOR CONCERT ATTENDEES

    * Small, handheld recording devices welcome.
    * No feed from board.
    * No large, professional audio equipment.
    * No boom mics.
    * No external mics.

    POSTER TUBES

    * For those interested in bringing poster tubes to concerts, we do not recommend this. If you decide to, it is at your own risk. It is usually determined by the venue's security on the day of the show whether they will be allowed inside the venue.

    CONTACT US

    * All questions related to the tour schedule and ticketing can be directed to tickets@tenclub.net. Your e-mail will be answered in the order it was received. Please have patience so we can service everyone with equal respect.
    * All questions regarding your membership or eligibility can be directed to info@tenclub.net. Again, please have patience and we will respond to your concerns as soon as we can!
    * Urgent questions can be directed to our hotline (800) 724-8038
  • gatr9197gatr9197 Posts: 46
    thanks that helps a bit, but it doesn't say whether they will put you in gen admin out on the grass. do you think once they announce dates I should try and get an extra pair of seats just in case?
  • * All questions related to the tour schedule and ticketing can be directed to tickets@tenclub.net. Your e-mail will be answered in the order it was received. Please have patience so we can service everyone with equal respect.
    gatr9197 wrote:
    thanks that helps a bit, but it doesn't say whether they will put you in gen admin out on the grass. do you think once they announce dates I should try and get an extra pair of seats just in case?
  • hakheadhakhead Posts: 32
    In other words, don't worry, they always reserve the front of the stage for TenClub. Don't worry, you won't end up in the lawn a mile away at the back with the "casual" fans!
    "You're not what you own"
    Ian MacKaye, Fugazi

    Wasn't there: Mtl 1998/08/20, Mtl 2000/10/04, T.O. 2003/06/28, Mtl 2003/06/29, Boston 2004/09/28, Mtl 2005/09/15, Ott 2005/09/16, T.O. 2005/09/19, T.O. 2006/05/10
  • gatr9197 wrote:
    I am going to a shed show where there is regular seats in front and grass in the back


    the meadows?
    PJ: Hartford 6/27/08 Mansfield 6/30/08 Philly 3 Oct. 30 2009
    Philly 4 Oct. 31 2009 Hartford May 2010 Boston May 2010 MSG 1 May 2010
    EV: Albany 1 and 2 June 2009 Providence June 15 2011 Hartford June 18 2011
  • wazzukickwazzukick Posts: 57
    gatr9197 wrote:
    thanks that helps a bit, but it doesn't say whether they will put you in gen admin out on the grass. do you think once they announce dates I should try and get an extra pair of seats just in case?
    We reserve the best seats in the house for fan club tickets, starting from the first row on the floor and extending back. We also reserve the side sections closest to the stage when necessary. All Ten Club tickets are for reserved seating unless otherwise announced.

    General Admission out on the grass? It says they reserve the best seats in the house. I hope that helps.
  • SPEEDY MCCREADYSPEEDY MCCREADY Posts: 25,603
    explain 10club ticketing???

    you will be given ONE DAYS notice to decide if you are going to a show....

    you will then come here to this board and try for 2-3 hours to get tickets...

    those 2-3 hours will be miserable....as the board will crash...and you will hit the submit button 475 times.....

    then the tickets will be sold out.....and YOU WILL have NOT gotten the tickets you wanted...

    then a week later you will purchase tickets using ticketmaster.....and that will only take 3 minutes of your time.....and you will be happy again...
    Take me piece by piece.....
    Till there aint nothing left worth taking away from me.....
  • leedog0leedog0 Posts: 152
    sounds like a scalper to me
    8/26/98 - 9/2/00 - 4/28/03 - 7/5/03 - 7/6/03 - 10/3/05 - 5/22/06 - 5/27/06 - 5/28/06 - 6/1/06 - 6/3/06 - 6/24/06 - 7/7/06 - 7/9/06 - 7/10/06 - 8/5/07 - 6/19/08 - 6/20/08 - 6/22/08 - 6/24/08 - 6/25/08 - 8/21/09 - 8/23/09 - 8/24/09 - 10/27/09 - 10/28/09 - 10/30/09 - 10/31/09 - 5/6/10 - 5/7/10 - 5/9/10 - 5/20/10 - 5/21/10 - 9/3/11 - 9/4/11 - 9/2/12 - 7/19/13 - 10/11/13 - 10/18/13 - 10/19/13 - 10/21/13 - 10/22/13 - 4/28/16 - 4/29/16 - 8/20/18 - 4/7/18
    Ed Ved Solo:
    4-10-08 / 4-12-08 / 4-13-08 / 8-16-08 / 6-11-09 / 6-12-09 / 6-14-09 / 6-25-11
    It Makes Much More Sense.........To Live in the Present Tense.
  • explain 10club ticketing???

    you will be given ONE DAYS notice to decide if you are going to a show....

    you will then come here to this board and try for 2-3 hours to get tickets...

    those 2-3 hours will be miserable....as the board will crash...and you will hit the submit button 475 times.....

    then the tickets will be sold out.....and YOU WILL have NOT gotten the tickets you wanted...

    then a week later you will purchase tickets using ticketmaster.....and that will only take 3 minutes of your time.....and you will be happy again...

    Uhhh....yeah...I think you got that EXACTLY right!!
    How I choose to feel......is how I am.
  • leadbedr10leadbedr10 Posts: 409
    you forgot the +1000$ hold on you credit, debit, bank, whatever.
  • gatr9197gatr9197 Posts: 46
    leedog0 wrote:
    sounds like a scalper to me


    Scalper Hah! Nope, I was a ten club member since after the 2003 tour, but haven't ever used Ten club ticketing b/c I live in SOuth Florida and we haven't gotten a show since the vote for change tour (which i chose to see DMB and Ben Harper in Gainesville, I'm a UF grade).

    Don't judge b/c I don't post like mad on this board.

    Sooooo..... no I'm not a scalper, just a ten club fan who is naive and has never dealt with the system.

    Plus, the last time (and 1st time) I saw PJ was in WPB and had to pay close to $300 for seats from a frickin frackin scalper just so I could go (b/c Ticketmaster got overloaded and screwed me).
  • gatr9197gatr9197 Posts: 46
    oh and btw

    thanks to everyone for helping me out and letting me know what to expect.

    I actually just dealt with the same crap with Radiohead.com for the presale there and failed to get tickets (but got them through ticketmaster.com). Hopefully it won't happen with the Ten CLub.
  • thunderDANthunderDAN Posts: 2,094
    if they tweet tour today, isn't it rare they hold a presale the same day? I'm hoping they don't b/c Im about to sit in a car for 8 hours
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