*** Live On Ten Legs - Jan. 18, 2011 ***
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I could understand if a few people posted that they didn't get their package...people face that fact every day with the post office....that's life. But when a 58 page posting is mostly people venting that they didn't receive something...it's a problem.
I would bet that Universal has oversold and rather than show it back ordered on the site, they needed to wait to get another shipment. It's the only explanation as to why they are offering a refund or a 'reship' so quickly...and blindly. They KNOW you didn't receive your package.2000 = Montreal2003 = Montreal2005 = Halifax, St. John's Night 1
2008 = NYC Night 1,
2010 = Boston2011 = EV - Boston, PJ20 Night 1&2, Toronto
2012 = EV - Orlando Night 1&2
2013 = Chicago, Worcester Night 1
2016 = Boston '160 -
So now that I am not getting my box set from Universal and have to re buy it, is the box set worth the extra $$ or should I just order vinyl and cd separately? Thanks!0
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Still waiting in Tennessee. I've emailed them asking for a tracking number and all I get nothing and get the "it must be lost in the post" line. I had something from China get here in less than a week, I may file a dispute w/ my CC company or do what I can to get a refund.03/26/1994 - Murfreesboro
08/17/2000 - Nashville
04/18/2003 - Nashville
04/19/2003 - Atlanta
07/17/2009 - EV Solo Nashville
07/18/2009 - EV Solo Nashville
05/20/2010 - NYC
05/21/2010 - NYC
09/22/2012 - Atlanta
11/21/2012 - EV Solo Memphis
07/19/2013 - Chicago
10/14/2014 - Memphis
04/26/2016 - Lexington
05/01/2016 - NYC
05/02/2016 - NYC
06/09/2016 - Nashville - Third Man Records0 -
It is pretty shocking Universal seem to be outright bullshitting now - telling scores of people their stuff must be 'lost in the post'. Sounds outrageous. Feel for you guysCancel my subscription to the Ressurection
Send my credentials to the house of detention0 -
im gonna mail universal,maybe they know to tell us the version of the songs are in the album..."...Dimitri...He talks to me...'.."The Ghost of Greece..".
"..That's One Happy Fuckin Ghost.."
“..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”0 -
Got the deluxe version through today from amazon.co.uk...
The vinyl is nothing short of perfect. It's a stunning little collection of memorabilia, but the vinyl is just... just... just... ah man, it's so goooood!
Buzzin' for the Vs/Vitalogy ultra super duper delux with extra cheese to come out now
Then it can sit along next to the Ten delux box, LOTL delux and original Exile on Main Street vinylReading, Aug '06
London, June '07
Manchester, Aug '09
London, Aug '09
Berlin, June '10
Manchester, June '12
Leeds, July '14
London, June '18
London, July '18
Amsterdam, July '220 -
Done with the universal waiting..emailed them asking for refund..ordered from amazon.ca for $58 plus $18 for expediated shipping 1-3 days. If you want to wait 4-7 days its $11 to ship to US. $30 cheaper than what I paid to Universal. Now waiting on email and refund from Universal. May have to chargeback if they keep me hanging.Bridge Benefit 1994, San Francisco 1995, San Diego 1995 1 & 2, Missoula 1998, Los Angeles 2000, San Diego 2000, Eddie Vedder/Beck 2/26/2002, Santa Barbara 2003, Irvine 2003, San Diego 2003, Vancouver 2005, Gorge 2005, San Diego 2006, Los Angeles 2006 1 & 2, Santa Barbara 2006, Eddie Vedder 4/10/08, Eddie Vedder 4/12/08, Eddie Vedder 4/15/08, 7/12/2008, SF 8/28/09, LA 9/30/09, LA 10/1/09, LA 10/06/09, LA 10/07/09, San Diego 10/09/09, Eddie Vedder 7/6/2011, Eddie Vedder 7/8/2011, PJ20 9/3/2011, PJ20 9/4/2011, Vancouver 9/25/2011, San Diego 11/21/13, LA 11/24/13, Ohana 9/25/21, Ohana 9/26/21, Ohana 10/1/21, EV 2/17/22, LA Forum 5/6/22, LA Forum 5/7/22, EV 10/1/22, EV 9/30/230
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Yes,
this is very upsetting to all that ordered the super deluxe version through universal (myself included). I was told that the replacement order would not come with a tracking number. It would come as you ordered it originally. In order to get it with a tracking number, they said they had to refund my money, and I would have to re-order with the delivery service that has a tracking number (which costs more by the way). They would not pay for that, even though I STILL DON"T HAVE MY ORIGINAL ORDER!!! Nice customer service there! They can't even get my original order right the first time, what makes them think I am going to re-order through them and pay more money. I think they screwed over enough people over the world. Send replacements and overnight them to everyone! Not cool when people spend their hard-earned money in a very tough economy to get nothing in return.0 -
I'm still waiting in Finland and just sent a very angry email to Universal. What's the point of pre-ordering when you have to wait for a month after the release date to get the bloody thing? :x0
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Sorry to hear so many having trouble :(Ten Club # 433608, when I am 80 I will be in the front row!0
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I cancelled with universal, contacted my cc company to dispute it just to make sure
Ordered from Amazon.ca w/ expedited shipping for a grand total of $69 usd
Saving $29+ and getting a tracking #
Eat shit universal :twisted:0 -
Universal may try to screw those trying to return when it does come late.
From the Retun policy page
"We are happy to refund any unwanted items you have ordered, provided they are returned within 30 days of dispatch and are in mint condition, including unbroken (still sealed) cellophane wrapping where applicable. To return any unwanted items, please follow these instructions:
Return the Product(s) to us immediately at: Customer Returns, Norbert Dentressangle Logistics UK, c/o Universal Music, Stafford Park 10, Telford TF3 3AB."
30 days from dispatch is almost here as they mailed mine on Jan 13th. So if you continue to wait you may have no recourse for returns based on their policy. I suggest calling to cancel before the 30 days or tell them you are going to send it back. We know how shady they are.Bridge Benefit 1994, San Francisco 1995, San Diego 1995 1 & 2, Missoula 1998, Los Angeles 2000, San Diego 2000, Eddie Vedder/Beck 2/26/2002, Santa Barbara 2003, Irvine 2003, San Diego 2003, Vancouver 2005, Gorge 2005, San Diego 2006, Los Angeles 2006 1 & 2, Santa Barbara 2006, Eddie Vedder 4/10/08, Eddie Vedder 4/12/08, Eddie Vedder 4/15/08, 7/12/2008, SF 8/28/09, LA 9/30/09, LA 10/1/09, LA 10/06/09, LA 10/07/09, San Diego 10/09/09, Eddie Vedder 7/6/2011, Eddie Vedder 7/8/2011, PJ20 9/3/2011, PJ20 9/4/2011, Vancouver 9/25/2011, San Diego 11/21/13, LA 11/24/13, Ohana 9/25/21, Ohana 9/26/21, Ohana 10/1/21, EV 2/17/22, LA Forum 5/6/22, LA Forum 5/7/22, EV 10/1/22, EV 9/30/230 -
I asked for a tracking number and they never acknowledged that I had asked for a tracking number so they agreed to give me a refund b/c again, "it got lost in the post". Something is def weird here, I seriously doubt that it ever shipped.03/26/1994 - Murfreesboro
08/17/2000 - Nashville
04/18/2003 - Nashville
04/19/2003 - Atlanta
07/17/2009 - EV Solo Nashville
07/18/2009 - EV Solo Nashville
05/20/2010 - NYC
05/21/2010 - NYC
09/22/2012 - Atlanta
11/21/2012 - EV Solo Memphis
07/19/2013 - Chicago
10/14/2014 - Memphis
04/26/2016 - Lexington
05/01/2016 - NYC
05/02/2016 - NYC
06/09/2016 - Nashville - Third Man Records0 -
thejefe37 wrote:I asked for a tracking number and they never acknowledged that I had asked for a tracking number so they agreed to give me a refund b/c again, "it got lost in the post". Something is def weird here, I seriously doubt that it ever shipped.
I said the same thing in a post a few days ago. I think they are quick to offer refunds because they know you didn't get it...because it never shipped. Has anyone received a refund...only to receive the package a few days later?2000 = Montreal2003 = Montreal2005 = Halifax, St. John's Night 1
2008 = NYC Night 1,
2010 = Boston2011 = EV - Boston, PJ20 Night 1&2, Toronto
2012 = EV - Orlando Night 1&2
2013 = Chicago, Worcester Night 1
2016 = Boston '160 -
tremors wrote:When the Live album rumours and speculation first started here, after What Records listed a new 'Death on Two Legs' item on their site (kind of prematurelt)
(Am still enjoying the LOXL vinyl!)
Just to support Tim and what records further, the only reason he listed it was because a Universal guy rang him and told him this set was burn to order and he needed to put his order in that day. The guy gave him all the original info for the box. Tim is great, deposit for the LOXL was cool of him and I now have the carded promo cd to add to my set thanks to him0 -
The mailman rang my doorbell and I received my LOXL 2LP set from Ten Club. They shipped it Jan. 26. I want to thank the band and Ten Club for releasing this. The layout looked amazing as did the band photo. The poster-thing was also great as well as the design of the vinyl records. The only thing I missed was a booklet with more photos, but overall I'm pleased with it and waiting to comment on how it sounds after I've spun the black circles... edit: the vinyl sounds amazing!
I decided to not order the Limited Edition Super Deluxe Box Set and instead save the money for the Vs./Vitalogy Super DeLuxe box.
P.S. Thank you Ten Club for the cust. dec. that I've been hoping for (value: $USD )!!! I only wish the similar thing was possible with the Vs./Vitalogy Super DeLuxe box, and sell it internationally from Ten Club Goods store and sent with the normal post (ISAL global mail). This way it wouldn't be such a mess like it turned out to be with DHL and the Ten Super Deluxe box. And the written value would be: $50 USD for this new Vs.Vitalogy super deluxe. Please make it possible! You know that the fans would have more money to spend on pearl jam goodies if we wouldn't spend so much on taxes in our own countries...
Stockholm - 07/07/20120 -
Still waiting for it here in Sweden... :(Houston Tx@The Vatican 1991, Stockholm@Moderna Museet 1992, Stockholm@Sjöhistoriska 1995, Warzawa@Torwar 1996, Stockholm@Sjöhistoriska 2000, Oslo@Spectrum 2000, Berlin@Wuhlheide 2009, Stockholm@Globen 2012, Oslo@Spectrum 2012, Copenhagen@Forum 2012, Amsterdam x2 2014, Berlin 2014, Stockholm 2014, Oslo 2014 (Strangest Tribe!), London 2018, Berlin 2018, Seattle 1+2 2018....0
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The CD & Vinyl combo I bought from 10club has been MIA. :(0
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Still waiting here in Australia too, ordered via TenClub. Anyone in Australia got theirs yet? This sucks! It's been out for ages and I see it in record stores but don't have it. This better not happen with the next release... sucks! I hope TenClub are kicking the arse of whomever is responsible!PJ - Sydney 1998; Sydney 2003; Sydney, Melbourne, Newcastle 2006; Melbourne, Sydney 2009; Gold Coast, Melbourne, Sydney 2014.
EV - Canberra, Newcastle, Sydney 2011; Sydney 2014.0
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