Simple solutions to the ticket woes
Ok..so now that a couple days have passed and some chats with my IT staff here.. I am a bit more understanding of the issue facing 10C. In saying that...I think its more beneficial to offer some ideas rather than continue to complain about it.
For one..and I didn't totally understand this part until now....
Imagine trying to ram your fist through a button hole...pretty hard. That is what their server setup is facing. Its not that it can't handle the volume of ticket requests, it is that it can't handle the volume of connections in there making the request. We log into our accounts with 2 or 3 browsers and 2 or three tabs open on two or three computers..and well..the connections in there, and people adding tickets to their carts overwhelms the system. So..using that logic....Is there a way that the 10C system can only allow one login to a profile at one time. So..if you log in to your profile in one browser...you are unable to log into it on multiple. Wouldn't that alleviate the log jam?
The other idea has been bandied about often..and can work as well..though I don't always love the system..and that is..have the system only allow a set amount of connections at one time, and throw everyone else into a waiting room queue. Every 30 seconds the site refreshes and lets a block into the available slots. I don't love it..but at least I know what to expect and hopefully would not be dealing with 'page unavailable' all the time.
Anyway..these two ideas were bounced around with my IT staff here and they say that both could alleviate the issue everyone is facing. But also that they are saying that without seeing the 10C setup..and that isn't fair.
Any other good ideas out there?
For one..and I didn't totally understand this part until now....
Imagine trying to ram your fist through a button hole...pretty hard. That is what their server setup is facing. Its not that it can't handle the volume of ticket requests, it is that it can't handle the volume of connections in there making the request. We log into our accounts with 2 or 3 browsers and 2 or three tabs open on two or three computers..and well..the connections in there, and people adding tickets to their carts overwhelms the system. So..using that logic....Is there a way that the 10C system can only allow one login to a profile at one time. So..if you log in to your profile in one browser...you are unable to log into it on multiple. Wouldn't that alleviate the log jam?
The other idea has been bandied about often..and can work as well..though I don't always love the system..and that is..have the system only allow a set amount of connections at one time, and throw everyone else into a waiting room queue. Every 30 seconds the site refreshes and lets a block into the available slots. I don't love it..but at least I know what to expect and hopefully would not be dealing with 'page unavailable' all the time.
Anyway..these two ideas were bounced around with my IT staff here and they say that both could alleviate the issue everyone is facing. But also that they are saying that without seeing the 10C setup..and that isn't fair.
Any other good ideas out there?
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SHOW COUNT: (157) 1990's=3, 2000's=53, 2010/20's=97, US=116, CAN=15, Europe=20 ,New Zealand=2, Australia=2
Mexico=1, Colombia=1
Upcoming: Ohana x2 Aucklandx2, Gold Coast, Melbournex2
Everyone can order during this time period.
When the demand is higher than the tickets available, there has to be a lottery.
With this system, everybody has the same chances.
Because otherwise, fans who work and have no computer at work, are excluded.
Plus, fans with a slow internet connection don't have a chance with the current system.
No one can complain that there are not enough tickets for some gigs.
But the way they sell these should be a fair one for everybody.
they go into a pre-sale saying how can we best screw our members.
I think it just comes down to supply and demand. period.
There were problems with MSG because the demand was greater than the supply.
There were no problems with other markets because the opposite was true.
I don't think they want to invest the money it would take to implement changes that may or may not
alleviate the issues when it only happens at tour time.
Nothing, or nearly nothing.
But it would avoid a lot of anger and frustration.
The ticket presale situation is a big problem for a lot of members, so they should try to solve it.
2003 Mansfield: July 2
2004 Boston: Sept 28 & 29
2005 Montreal: Sept 15
2006 Boston: May 24 & 25
2008 Hartford: June 27, Mansfield: June 28,
2010 Boston: May 17
2013 Worcester: Oct 15, Hartford: Oct 25,
2016 Hampton: April 18, Raleigh: April 20 (cancelled), Columbia: April 21. Quebec: May 5. Boston (Fenway): August 7
EV Solo: Boston 8/2/08, Boston 6/16/11
Agreed. I'm sure I'm not the only one who burnt a sick day to buy tickets.
2008- Boston I+II
2009- Toronto, Philly III+IV
2010- Bristow, Hartford, Boston, Newark
there's a first time for everything. i have always been lucky too...never shut out, quick purchases, good seats, etc... until now
Yes..I'm always fearful of that first time!