Is it always like this?!
ms. goldenwords
Posts: 387
So, I'm a newbie (tenclub member - LOOOOOOOONG time fan), and this is the first presale I've attempted. Is it always like this? I cannot even open the Goods page at this point ... my husband tried at 3pm and MSG 2 wasn't even listed ... is it always this hellish? I joined 10club to help get good tickets and avoid ticket master hell ... but right about now, ticket master looks pretty good. I'm not trying to join the club of bitchers here - I think what tenclub does is great, and if this is how it is, it's just how it is, and it's up to me to rethink the whole membership thing. But I'm actually asking you vets: is the presale always like this (this impossible, that is)?
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It's usually pretty brutal for the high demand shows. The first 2 Philly shows were like this last year. The NY shows are almost always like this. So unless you are going for lower demand shows, yeah it is usually like this.
OMIGOD - I'm SOOOO STUPID!! I just realized the PDT next to the time!! So MSG 2 JUST went on sale?! not at 3pm. Holy smokes... wish me luck folks.... rookie mistake I guess.
Getting tickets through the 1oc takes patience and an understanding of how the process and website work...and some of it is just plain luck. I bought both MSG shows using the 3G service on my iPhone...which is slower than my home internet connection, but it worked...so I went with what worked and got tickets.
I hope you get your tickets...if you don't there are ALWAYS extras (except for the Vic).
ds
And no one makes me close my eyes
So I throw the windows wide
And call to you across the sky....
So I have a very important question: what time did MSG2 actually go on sale in ny? 6pm?
oh man, i hope i can get hartford tickets at least ....
R.i.p. My Dad - May 28, 2007
R.i.p. Black Tail (cat) - Sept. 20, 2008
Personally, I have batted 1.000 and I think its a little more than luck.
I saw the tickets page with no link to MSG 2 yet sometime after 6...maybe 6:03? I saw someone else say they bought them by 6:05 though.
I'm pretty sure MSG 1 was posted around 3:06, that's when I saw the link and I was able to add it to my cart right away which makes me think that was the time they first came on sale and there were tons available to whoever clicked fast enough.
If you don't get them right away like that, the chances are much slimmer but it's a matter of persistence. Right now neither night at MSG appears to be sold out, and I'm surprised there are still so many people on here (based on % of refreshes that are server timeouts vs. actually loading the temp out of stock page). I know in my head that I've spent almost as much time trying to get tickets to night 2 as the band will spend playing songs on night 2, but I just haven't made the decision to walk away yet.
Melissa
In today's case, it seems that people were getting booted after trying to hit the buy button. Eventually they would get back in and tickets would still be in the cart. The whole game is trying to check out. As long as you kept attempting, your tix would remain in the cart.
Getting the Buy button is the first issue.
You need to get going at least 20 minutes before the sale. Clear your internet cookies and temp files, etc. Sign into the 10c goods section. People claim chrome and firefox work better, but I am comfy with explorer and its never failed me.
Start trying to refresh and get the tix a few minutes before they are scheduled to hit.
I have heard it advised against, but I use a few tabs.
Refresh, refresh, refresh.
Temporarily out of stock means keep trying until you see buy.
If the order is in your history, its official.
I hear ya Melissa, I can't imagine that MSG 2 is NOT sold out ... but i need to see the actual words to give up completely. I can't go to the first night, because of work obligations, so I haven't been at it all that long. Still getting the temp out of stock. I'm supposed to keep refreshing right? This is killer
This will get your tickets taken away. But pay attention to all URLs you see because depending where you are in the process, you may need them.
Once you know the link to the tickets (again, best to click it at least once from the ticket landing page of the goods section), refresh that link, NOT the goods page or the tickets section. e.g. MSG 2 is https://secure.pearljam.com/store/produ ... g?sku=7323 which you should be refreshing in another tab as we all sit here chatting.
Some people like to wait until 6:00:04 (6 o'clock and 4 seconds) to refresh the tickets page because that seems to be when TM puts theirs up. Personally I start refreshing the tickets page (which I loaded at 5:30 after logging in) at 5:59.
If you get the buy button, obviously click it. If you get a server timeout, it's possible it went through. You can use the checkout link in another tab to find out whether you got them. The link is https://secure.pearljam.com/store/check ... g?_target0 and of course it's available by clicking the checkout button, but you don't want to be waiting for a new goods page to load for you to see the checkout button, so you should know that link in advance. If you have the good luck to get through to the server, you want it to be loading the page you want, not the page that links to the page you want. If your cart is empty it will tell you you can't check out with an empty cart.
If the buy button didn't work, and you got a server timeout, click the try again button (in Firefox) or refresh the page. At that point the link corresponding to the "buy" button might be in your browser but that link is useless unless you actually clicked the button first, so you don't need to know it, just refresh it if you see it.
If you get the "you ripped our face off" page, whatever you do, do NOT click the try again link on that page. It will take you to either the main goods page or just pearljam.com (depending where you were when you got sent to the ripped your face off page).
If the page for the show I want is reloading really fast, then I put one finger on F5 (refresh) and one on the mouse button, which I have pointing to the Temporarily Out of Stock text. The trick in this case is paying attention so you click the buy button if you see it rather than accidentally refreshing again. :-) Also, on my computer the cursor doesn't "know" the buy button is there unless I'm moving the mouse over it (i.e. it doesn't change from the I-shaped text cursor to the pointer finger), so I jiggle the mouse a little while I'm refreshing.
If the page for the show I want is reloading really slow and timing out, then I load it in two tabs, plus a third with the checkout link ready and a fourth with the message pit. It's encouraging to see people saying they got in. But for the first 15 minutes I focus all my attention on refreshing the ticket landing page and then the ticket link after it comes up, because that's your best chance of getting in.
I have never seen anyone specify whether the tickets go to permanently sold out automatically or by human intervention. If human intervention, we might all be sitting here till tomorrow morning. So I think I'm going to cut my losses and go to a $5 show where I can just walk in. Have a good night!
Melissa
I'm getting all sorts of different refreshed screens and timed-out screens ... ctrl+R all day (or night) :P
Well props to you for giving good tips to the OP instead of just saying "oh if you know how to do it you can get them" like some others. :-)
And you're welcome Ms. GW. Also btw I like Firefox, I hate IE. See you at MSG. ;-)
Have fun, kids, and good luck to those who hang in!!
4-17-1994 Paramount Theater, NYC
6-20-1995 Red Rocks (Sponsored By No One tour)
6-23-1998 Fiddler’s Green, CO
7-09-2003 MSG NYC
9-28-2004 Fleet Center, Boston (Vote For Change warmup)
6-01-2006 & 6-03-2006 E. Rutherford, NJ
6-25-2008 MSG NYC * 7-07-2008 EV NJPAC
Me batt-riees are going (thats my attempt at a kiwi accent, sorry) so I'll have to take off soon as well..
Good luck dudes!
or have a couple beers afterwards.
yes 10c tix buying drives me to drink.
QUESTION:
does it make any difference to have your credit card info stored in your account before you buy?
YES.
if it's boston, NY or philly. the NE gets a lot of shows...but they are killer tix to try to score!
10c takes years off my life each and every presale.
there's no way to store the info on the 10c site. however, i usually type out my cc # in another program and then just copy/paste. saves seconds, i think it helps. trying various tabs/browsers helps as well...or at least keeps me busy refreshing.
Let's just breathe...
I am myself like you somehow
Ditto.
I get real nervous & frantic and then when its time to click & wait I get crazy. And finally after an hour of repeated trying, I finally got tix and I ran around screaming like I won the damn lottery. Waaaayyy to stressful. It seems like every presale I've tried since the beginning of the internet presales have been like this.
i'm a copy/paste too - any extra second can help with this whole forsaken process.
i felt like puking all day today...fuckin msg presales always gives me ulcers
thanks
now it's all coming back to me. i've done that before. thanks for reminding me.