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RUBYSDAD: What would help the presales run smoother?

CJMST3KCJMST3K Posts: 9,722
edited March 2010 in The Porch
From previous presales it seems the website crashes or locks up during major presale dates, which often costs us our TC tickets, as we can't finish purchases.

Would it be helpful if those of us not buying tickets log off of the forum and not look in Goods for like 30 minutes before and 30 minutes after a presale?

Trying to think of things we can do on "our" end.

:D
ADD 5,200 to the post count you see, thank you. :)
*NYC 9/28/96 *NYC 9/29/96 *NJ 9/8/98 (front row "may i play drums with you")
*MSG 9/10/98 (backstage) *MSG 9/11/98 (backstage)
*Jones Beach 8/23/00 *Jones Beach 8/24/00 *Jones Beach 8/25/00
*Mansfield 8/29/00 *Mansfield 8/30/00 *Nassau 4/30/03 *Nissan VA 7/1/03
*Borgata 10/1/05 *Camden 5/27/06 *Camden 5/28/06 *DC 5/30/06
*VA Beach 6/17/08 *DC 6/22/08 *MSG 6/24/08 (backstage) *MSG 6/25/08
*EV DC 8/17/08 *EV Baltimore 6/15/09 *Philly 10/31/09
*Bristow VA 5/13/10 *MSG 5/20/10 *MSG 5/21/10
Post edited by Unknown User on

Comments

  • FastrichieFastrichie Posts: 917
    Good point Hoff. I am guilty of looking when I'm not buying.
    04/06/94 Springfield, 04/17/94 NYC, 10/02/96 Hartford, 11/14/97 Oakland, 09/08/98 NJ, 09/10/98 MSG, 09/11/98 MSG, 09/13/98 Hartford, 08/24/00 Jones Beach, 08/25/00 Jones Beach 04/30/03 Uniondale, 07/08/03 MSG, 07/09/03 MSG, 09/28/04 Boston, 10/01/05 Borgata, 10/03/05 Philly, 05/13/06 Hartford 05/25/06 Boston, 06/01/06 NJ, 06/03/06 NJ, 08/05/07 Chicago, 06/24/08 MSG, 06/25/08 MSG, 06/27/08 Hartford, 06/30/08 Mansfield, 07/01/08 The Beacon, 08/21/09 Toronto, 10/27/09 Philly, 10/28/09 Philly, 10/30/09 Philly, 10/31/09 Philly, 05/15/2010 Hartford, 05/17/2010 Boston, 05/20/2010 MSG, 05/21/2010 MSG, Montreal 09/07/2011, Philly 09/01/2012, Wrigley 07/19-20,2013, Worcester 10/16/13, Brooklyn 10/18, Brooklyn 10/19/13, Hartford 10/25/13, Ed Sullivan 09/23/2015, Central Park 09/26/2015 Philly 04/29/2016. MSG 05/01/2016, MSG 05/02/2016, Fenway 08/05/2016, Fenway 08/07/2016, Brooklyn 04/07/2017, Seattle 08/08/2018, Seattle 08/10/2018, Chicago 08/20/2018, Fenway 09/02/2018, Fenway 09/04/2018, Asbury Park 09/18/2021, Apollo Theater 09/10/2022, MSG 09/11/2022, Camden 09/14/2022


  • Brisk.Brisk. Posts: 11,557
    Better servers..
  • peacegirlpeacegirl Posts: 835
    I pretty much stayed off the site today...I went to log on this morning and it was slow and then I remembered tickets went on sale today, I'm not going to any shows so that's why I forgot, so I didn't log on...plus I was actually kind of busy at work today so that helped me stay off
  • ryanevolutionryanevolution Posts: 782
    I logged off today before the presale. I think it is a kind gesture to those trying for tix. It could help if enough of us logged off.
    Evolution Music Studios presents:
    DO THE EVOLUTION - a 20th Anniversary Tribute Celebration
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  • demetriosdemetrios Posts: 91,472
    Brisk. wrote:
    Better servers..

    They must of got better servers cause I didn't hear anybody have problems scoring all 4 10club ticket's today! :| We'll see what happens tomorrow when Boston & NYC ticket's go on sale.
  • PRLJM1PRLJM1 Posts: 584
    Close the forums completely until after the presales, maybe 15 minutes before to an hour after the last sale of the day starts or something.
    Summerfest '95,Alpine '98,Ice Bowl(Alpine'00),Alpine'03,Chicago'06,Summerfest(x2)'06,Riverside Theater '08(EV),ChicagoII '09, PJ20-Alpine Valley 9/3/11, 9/4/11, Wrigley 7/19/13, Voodoo Fest '13 (New Orleans), Milwaukee '14, Wrigley 1,2 '16
  • demetriosdemetrios Posts: 91,472
    Payson wrote:
    Close the forums completely until after the presales, maybe 15 minutes before to an hour after the last sale of the day starts or something.

    I don't think the Pearl Jam 10club Community Board is on the same server as the pearljam.com goods section. So serving the message board shouldn't cause any slow downs when surfing the goods section.
  • drsluggodrsluggo Posts: 4,742
    demetrios wrote:
    Payson wrote:
    Close the forums completely until after the presales, maybe 15 minutes before to an hour after the last sale of the day starts or something.

    I don't think the Pearl Jam 10club Community Board is on the same server as the pearljam.com goods section. So serving the message board shouldn't cause any slow downs when surfing the goods section.
    I dont know - when the site was crawling during the presales today the board was as well. Once the ticket congestion cleared up the board was running smoothly.

    It could just be more people were on the board too, so I'm not sure.
  • Lost In OhioLost In Ohio Posts: 6,838
    1) Stay off pearljam.com and the forums during sales unless you are buying tickets. If you want to buy that DVD or t-shirt or whatever, wait a day or so.

    1a) The same thing goes with calling 10Club. Don't call them during presales (and the days after) unless it relates to tickets.

    2) Have your credit card ready 15 minutes before the on-sale time. This way, you're not fishing around for it as you're in the process of buying tickets.
    Presidential Advice from President-Elect Mike McCready: "Are you getting something out of this all encompassing trip?"
  • PillowPantsPillowPants Posts: 4,875
    this is like asking people to not slow down and look at the car crash

    ;)
  • A satellite forever orbitingA satellite forever orbiting Posts: 1,888
    demetrios wrote:
    Brisk. wrote:
    Better servers..

    They must of got better servers cause I didn't hear anybody have problems scoring all 4 10club ticket's today! :| We'll see what happens tomorrow when Boston & NYC ticket's go on sale.

    the sailing will definitely not be as smooth tomorrow. take your dramamine and put on your life preserver...stormy sea ahead.
    If nothing is everything, I'll have it all
  • PillowPantsPillowPants Posts: 4,875
    demetrios wrote:
    Brisk. wrote:
    Better servers..

    They must of got better servers cause I didn't hear anybody have problems scoring all 4 10club ticket's today! :| We'll see what happens tomorrow when Boston & NYC ticket's go on sale.

    cmon you know better

    those tix are still available

    ie NO DEMAND

    of course it was smooth sailing... i could buy tix to those 4 shows right NOW if i wanted to

    no matter how many servers they bought... it's not enough to handle tomorrow
  • hopethatuchokehopethatuchoke Posts: 2,927
    Lost In Ohio wrote:
    1a) The same thing goes with calling 10Club. Don't call them during presales (and the days after) unless it relates to tickets.


    What does calling them have to do with the server?
  • dimitrispearljamdimitrispearljam Posts: 139,549
    all 4 shows tic are still available....i was of at first 2 presales ..dont see any problem
    today only the ones want to score tix are so many so probably the server will have some problems..no matter what..
    and please ,the ones u ask that now ,do it yourself during European tic presales too,for no need 47 minutes to open the Dublin tic page and see that is sold out..
    "...Dimitri...He talks to me...'.."The Ghost of Greece..".
    "..That's One Happy Fuckin Ghost.."
    “..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
  • 100 Pacer100 Pacer Posts: 8,905
    hopethatuchoke wrote:
    Lost In Ohio wrote:
    1a) The same thing goes with calling 10Club. Don't call them during presales (and the days after) unless it relates to tickets.

    What does calling them have to do with the server?

    Lost in Ohio's suggestion related to members not overwhelming 10C's phone-lines with unnecessary calls, in addition to members not overwhelming 10C's server.

    what does asking a question to which you already know the answer accomplish?
    To quote the 10C from Newsletter #8: "Please understand we have a lot of members and it is very hard to please everybody. If you are one of those unhappy people...please call 1-900-IDN-TCAR."

    "Me knowing the truth, I can not concur."

    1996: Toronto - 1998: Chicago, Montreal, Barrie - 2000: Montreal, Toronto - 2002: Seattle X2 (Key Arena) - 2003: Cleveland, Buffalo, Toronto, Montreal, Seattle (Benaroya Hall) - 2004: Reading, Toledo, Grand Rapids - 2005: Kitchener, London, Hamilton, Montreal, Ottawa, Toronto, Quebec City - 2006: Toronto X2, Albany, Hartford, Grand Rapids, Cleveland - 2007: Chicago (Vic Theatre) - 2008: NYC X2, Hartford, Mansfield X2 - 2009: Toronto, Chicago X2, Seattle X2, Philadelphia X4 - 2010: Columbus, Noblesville, Cleveland, Buffalo, Hartford - 2011: Montreal, Toronto X2, Ottawa, Hamilton - 2012: Missoula - 2013: London, Chicago, Buffalo, Hartford - 2014: Detroit, Moline - 2015: NYC (Global Citizen Festival) - 2016: Greenville, Toronto X2, Chicago 1 - 2017: Brooklyn (RRHOF Induction) - 2018: Chicago 1, Boston 1 - 2022: Fresno, Ottawa, Hamilton, Toronto, NYC, Camden - 2023: St. Paul X2, Austin X2 - 2024: Vancouver X2, Portland, Sacramento, Missoula, Noblesville, Philadelphia X2, Baltimore
  • DeLukinDeLukin Posts: 2,757
    100 Pacer wrote:
    what does asking a question to which you already know the answer accomplish?
    Excellent question (and notice the OP asked it on a presale day...).
    I smile, but who am I kidding...
  • SM41966SM41966 Posts: 41
    DeLukin wrote:
    100 Pacer wrote:
    what does asking a question to which you already know the answer accomplish?
    Excellent question (and notice the OP asked it on a presale day...).
    Thought the same thing!!! Pretty self serving and transparent if you ask me.
  • CJMST3KCJMST3K Posts: 9,722
    SM41966 wrote:
    DeLukin wrote:
    100 Pacer wrote:
    what does asking a question to which you already know the answer accomplish?
    Excellent question (and notice the OP asked it on a presale day...).
    Thought the same thing!!! Pretty self serving and transparent if you ask me.


    yup, im trying to crash the system during the other presales. :roll: you realize i posted this after those presales, right?
    ADD 5,200 to the post count you see, thank you. :)
    *NYC 9/28/96 *NYC 9/29/96 *NJ 9/8/98 (front row "may i play drums with you")
    *MSG 9/10/98 (backstage) *MSG 9/11/98 (backstage)
    *Jones Beach 8/23/00 *Jones Beach 8/24/00 *Jones Beach 8/25/00
    *Mansfield 8/29/00 *Mansfield 8/30/00 *Nassau 4/30/03 *Nissan VA 7/1/03
    *Borgata 10/1/05 *Camden 5/27/06 *Camden 5/28/06 *DC 5/30/06
    *VA Beach 6/17/08 *DC 6/22/08 *MSG 6/24/08 (backstage) *MSG 6/25/08
    *EV DC 8/17/08 *EV Baltimore 6/15/09 *Philly 10/31/09
    *Bristow VA 5/13/10 *MSG 5/20/10 *MSG 5/21/10
  • 100 Pacer100 Pacer Posts: 8,905
    CJMST3K, my post wasn't directed at you.
    To quote the 10C from Newsletter #8: "Please understand we have a lot of members and it is very hard to please everybody. If you are one of those unhappy people...please call 1-900-IDN-TCAR."

    "Me knowing the truth, I can not concur."

    1996: Toronto - 1998: Chicago, Montreal, Barrie - 2000: Montreal, Toronto - 2002: Seattle X2 (Key Arena) - 2003: Cleveland, Buffalo, Toronto, Montreal, Seattle (Benaroya Hall) - 2004: Reading, Toledo, Grand Rapids - 2005: Kitchener, London, Hamilton, Montreal, Ottawa, Toronto, Quebec City - 2006: Toronto X2, Albany, Hartford, Grand Rapids, Cleveland - 2007: Chicago (Vic Theatre) - 2008: NYC X2, Hartford, Mansfield X2 - 2009: Toronto, Chicago X2, Seattle X2, Philadelphia X4 - 2010: Columbus, Noblesville, Cleveland, Buffalo, Hartford - 2011: Montreal, Toronto X2, Ottawa, Hamilton - 2012: Missoula - 2013: London, Chicago, Buffalo, Hartford - 2014: Detroit, Moline - 2015: NYC (Global Citizen Festival) - 2016: Greenville, Toronto X2, Chicago 1 - 2017: Brooklyn (RRHOF Induction) - 2018: Chicago 1, Boston 1 - 2022: Fresno, Ottawa, Hamilton, Toronto, NYC, Camden - 2023: St. Paul X2, Austin X2 - 2024: Vancouver X2, Portland, Sacramento, Missoula, Noblesville, Philadelphia X2, Baltimore
  • CJMST3KCJMST3K Posts: 9,722
    100 Pacer wrote:
    CJMST3K, my post wasn't directed at you.


    yup, we're cool. :) the other two were.
    ADD 5,200 to the post count you see, thank you. :)
    *NYC 9/28/96 *NYC 9/29/96 *NJ 9/8/98 (front row "may i play drums with you")
    *MSG 9/10/98 (backstage) *MSG 9/11/98 (backstage)
    *Jones Beach 8/23/00 *Jones Beach 8/24/00 *Jones Beach 8/25/00
    *Mansfield 8/29/00 *Mansfield 8/30/00 *Nassau 4/30/03 *Nissan VA 7/1/03
    *Borgata 10/1/05 *Camden 5/27/06 *Camden 5/28/06 *DC 5/30/06
    *VA Beach 6/17/08 *DC 6/22/08 *MSG 6/24/08 (backstage) *MSG 6/25/08
    *EV DC 8/17/08 *EV Baltimore 6/15/09 *Philly 10/31/09
    *Bristow VA 5/13/10 *MSG 5/20/10 *MSG 5/21/10
  • URthekeyURthekey Posts: 1,763
    I think it's interesting that 10C posted ''tips" on getting tickets this time.
    Seems like some of their suggestions were pretty obvious but maybe not for newer users.
    The 10 minute time out sort of worries me, even though I think it's a great feature, b/c I've had tickets in my cart only to have the system crash and it literally takes at least 10 minutes to log back in and hopefully retrieve them.
    I guess all will be revealed this afternoon when Boston,& MSG go on sale.
  • SM41966SM41966 Posts: 41
    CJMST3K wrote:
    100 Pacer wrote:
    CJMST3K, my post wasn't directed at you.


    yup, we're cool. :) the other two were.

    Nothing personal.... I just thought it was self-serving. Either way, good luck getting the shows you want!
  • CJMST3KCJMST3K Posts: 9,722
    SM41966 wrote:
    CJMST3K wrote:
    100 Pacer wrote:
    CJMST3K, my post wasn't directed at you.


    yup, we're cool. :) the other two were.

    Nothing personal.... I just thought it was self-serving. Either way, good luck getting the shows you want!


    I appreciate your honesty. "Calling them as you see them" is a good quality. :) I do differ with your opinion though. I will indeed be trying for MSG TC tickets, so inherently it would help me get TC tickets if the site didn't freeze up. But if I get shut out, it won't affect me too much since I have other avenues to get good tickets even if the entire venue is sold out. So if the server locks up, it wouldn't affect me as much as others.

    I thought it might help everyone during this particular day of presales with Boston and NYC (their biggest draw, from all over the world) to stay off the website and forum 30 minutes before and after. :D
    ADD 5,200 to the post count you see, thank you. :)
    *NYC 9/28/96 *NYC 9/29/96 *NJ 9/8/98 (front row "may i play drums with you")
    *MSG 9/10/98 (backstage) *MSG 9/11/98 (backstage)
    *Jones Beach 8/23/00 *Jones Beach 8/24/00 *Jones Beach 8/25/00
    *Mansfield 8/29/00 *Mansfield 8/30/00 *Nassau 4/30/03 *Nissan VA 7/1/03
    *Borgata 10/1/05 *Camden 5/27/06 *Camden 5/28/06 *DC 5/30/06
    *VA Beach 6/17/08 *DC 6/22/08 *MSG 6/24/08 (backstage) *MSG 6/25/08
    *EV DC 8/17/08 *EV Baltimore 6/15/09 *Philly 10/31/09
    *Bristow VA 5/13/10 *MSG 5/20/10 *MSG 5/21/10
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