Springsteen defeats Ticketmaster

t0mMyet0mMye Posts: 821
edited February 2010 in The Porch
Ten Club # 433608, when I am 80 I will be in the front row!
Post edited by Unknown User on

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  • youngsteryoungster Posts: 6,576
    Reading the last line of the article, does that mean TM is off the hook because they were swallowed up by LiveNation? Or will LiveNation have to pay the money back?
    He who forgets will be destined to remember.

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  • Bathgate66Bathgate66 Posts: 15,813
    viewtopic.php?f=9&t=38388&start=2415

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    NY Post: Chad Rachman
    WE LICKED 'EM! Bruce Springsteen's fans scored a triumph yesterday as the Federal Trade Commission slapped Ticketmaster for bait-and-switch sales involving 14 of his concerts last year.

    FTC Backs BOSS Fans

    Thousands of Bruce Springsteen fans will receive refunds for deceptive ticket-sales practices by a unit of Ticketmaster, the Federal Trade Commission announced yesterday.

    The FTC said Ticketmaster, which is now part of Live Nation Entertainment Inc., will repay fans "upward of a million dollars" after it used "deceptive bait-and-switch tactics" to sell tickets at 14 Springsteen concerts last year.

    Fans complained last February that tickets to two Springsteen concerts at Jersey's Izod Center appeared to sell out instantly, and then they were directed to Ticketmaster's TicketsNow.com subsidiary to buy pricier tickets. The incident, which Ticketmaster blamed on a "glitch," sparked outrage from fans, lawmakers and the Boss himself.


    FTC Chairman Jon Leibowitz told reporters yesterday that the investigation into the practices of the ticket reselling due to the Springsteen complaints had uncovered "pretty shocking" practices.

    One such practice was that TicketsNow sold "phantom tickets" without telling the consumers they did not actually have the tickets, but were hoping to get them.

    The FTC said TicketsNow was also not fully refunding fans for the premium-priced tickets it could not deliver.

    In connection with the settlement, the FTC sent letters to all major ticket resellers demanding better transparency in dealing with fans.

    "Clearly, consumers deserve better," Leibowitz said. "They deserve to know what they're buying, including the risk their tickets won't materialize."

    The Springsteen uproar threatened to undermine Ticketmaster's merger with the concert-promoting giant Live Nation, which was eventually approved in January.
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