Nothing Like a Broken Record (ITW)

AmishGuy91AmishGuy91 Posts: 832
edited February 2008 in The Porch
So I got my ITW record from the 10C today. I feared the worst when I saw the package was bent and one of the corners looked like it had been chewed on by a dog. I opened it up to find that the record itself was broken into maybe 10 pieces, not to mention the top of the casing being torn and creases all throughout the case. :( I've emailed 10C so hopefully I can get this resolved quickly.

Anybody else's record arrive like this?

Wes
Post edited by Unknown User on

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  • LukinFanLukinFan Posts: 29,050
    Nope, mine arrived in perfect condition, but I'm sure that they will hook you up with a new one. They're pretty good about that even though it wasn't there fault- damn Post Office. At the very least, they will refund your money- even though I know that's not what you want.
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  • GR8DaneGR8Dane Posts: 957
    I think they said they held some back for these problems, and then they were going to sell the rest.
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  • LizardLizard Posts: 12,091
    newman! in my best seinfeld voice :p
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  • TroubledSoulTroubledSoul Posts: 1,367
    GR8Dane wrote:
    I think they said they held some back for these problems, and then they were going to sell the rest.

    thats right.. dont stress, you'll get a replacement. :)
    Yeh I've seen Pearl Jam, too. But I can't remember the dates.
  • restlesssoulrestlesssoul Posts: 6,951
    JERRY: but its says "do not bend"


    NEWMAN: "crumple, cram, crease, crush, just dont bend"


    hahahah!
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  • AmishGuy91 wrote:
    So I got my ITW record from the 10C today. I feared the worst when I saw the package was bent and one of the corners looked like it had been chewed on by a dog. I opened it up to find that the record itself was broken into maybe 10 pieces, not to mention the top of the casing being torn and creases all throughout the case. :( I've emailed 10C so hopefully I can get this resolved quickly.

    Anybody else's record arrive like this?

    Wes
    I bet you could still turn that shit for a bill on ebay ;)
  • KDH12KDH12 Posts: 2,096
    AmishGuy91 wrote:
    So I got my ITW record from the 10C today. I feared the worst when I saw the package was bent and one of the corners looked like it had been chewed on by a dog. I opened it up to find that the record itself was broken into maybe 10 pieces, not to mention the top of the casing being torn and creases all throughout the case. :( I've emailed 10C so hopefully I can get this resolved quickly.

    Anybody else's record arrive like this?

    Wes


    So you will be fine they will take care of you......

    people seem happy that 10C is using DHL but everything I have got from DHL has been smashed to hell.... I will take my chance with USPS
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  • Cree NationsCree Nations Posts: 2,247
    the last poster i ordered through the 10c was ripped and bent, still waiting but I know they will take care of it.
    >>>>
    >
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  • That's always the fear with posted vinyl - hopefully you'll get a replacement from 10C that'll arrive in perfect condition, which leaves the opportunity for an interesting arty framing for your damaged one.......and you have two copies of the sweet artwork! Every cloud my friend....
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  • pjfan31pjfan31 Posts: 7,334
    thats gotta suck
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  • PoncierPoncier Posts: 16,925
    Ed personally smashed a limited number of the vinyls, its a collector's item.
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  • Mine came damaged, with the vinyl ripping through the top of the jacket. I emailed Ten Club on Saturday and here it is Thursday with no response yet... Starting to get worried!
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  • Poncier wrote:
    Ed personally smashed a limited number of the vinyls, its a collector's item.
    i wonder how many of these ITW vinyls im gonna have to FLIP in order to afford bonnaroo.....

    hehehe...........
    Take me piece by piece.....
    Till there aint nothing left worth taking away from me.....
  • wilfmisswilfmiss Posts: 196
    thebends9 wrote:
    Mine came damaged, with the vinyl ripping through the top of the jacket. I emailed Ten Club on Saturday and here it is Thursday with no response yet... Starting to get worried!


    I would call them. They have always been very helpful on the phone with me.
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  • gfrasergfraser Posts: 686
    thebends9 wrote:
    Mine came damaged, with the vinyl ripping through the top of the jacket. I emailed Ten Club on Saturday and here it is Thursday with no response yet... Starting to get worried!

    very weird! mine has the exact same damage. i was looking at it thinking who in the fuck does the quality control at the pressing plant.

    i bought mine from the aural exploits sale, ive contacted them and they are sending me a new jacket. now have to look at making some kind of art piece out of the damaged one.
    This post is © by gfraser
  • Poncier wrote:
    Ed personally smashed a limited number of the vinyls, its a collector's item.



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  • listening to mine right now! just came in the mail in perfect condition!!! IT SOUNDS AMAZING!!!! :D
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  • Get_RightGet_Right Posts: 13,142
    gfraser wrote:
    very weird! mine has the exact same damage. i was looking at it thinking who in the fuck does the quality control at the pressing plant.

    i bought mine from the aural exploits sale, ive contacted them and they are sending me a new jacket. now have to look at making some kind of art piece out of the damaged one.


    sam thing happened to mine from AE
  • the wolfthe wolf Posts: 7,027
    AmishGuy91 wrote:
    So I got my ITW record from the 10C today. I feared the worst when I saw the package was bent and one of the corners looked like it had been chewed on by a dog. I opened it up to find that the record itself was broken into maybe 10 pieces, not to mention the top of the casing being torn and creases all throughout the case. :( I've emailed 10C so hopefully I can get this resolved quickly.

    Anybody else's record arrive like this?

    Wes

    that sucks man, sorry. i'm sure the 10c will take care of you.

    good luck.
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  • gfrasergfraser Posts: 686
    Get_Right wrote:
    sam thing happened to mine from AE

    contact them. they will ship you a new gate fold sleve on monday.

    how pissed where you when it arrived like that lol. man i was furious, im use to very strict quality control in my line of work and cant believe shit like this slips through the cracks.
    This post is © by gfraser
  • Get_RightGet_Right Posts: 13,142
    gfraser wrote:
    contact them. they will ship you a new gate fold sleve on monday.

    how pissed where you when it arrived like that lol. man i was furious, im use to very strict quality control in my line of work and cant believe shit like this slips through the cracks.

    thanks for the heads up!
    I was pissed, but not so much

    I just want the record! But it will be nice to have the sleeve in good shape.
    Sent em an email-lets see how it goes
  • Get_RightGet_Right Posts: 13,142
    gfraser wrote:
    contact them. they will ship you a new gate fold sleve on monday.

    how pissed where you when it arrived like that lol. man i was furious, im use to very strict quality control in my line of work and cant believe shit like this slips through the cracks.


    MAJOR THANKS.
    They are sending me a replacement.

    Gracias!
  • JERRY: but its says "do not bend"


    NEWMAN: "crumple, cram, crease, crush, just dont bend"


    hahahah!

    YES! Hahaha. Awesome.
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  • smile05smile05 Posts: 600
    I opened it up to find that the record itself was broken into maybe 10 pieces

    10 pieces,the irony!!!!!!!!!!!!!
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  • gfrasergfraser Posts: 686
    smile05 wrote:
    I opened it up to find that the record itself was broken into maybe 10 pieces

    10 pieces,the irony!!!!!!!!!!!!!

    how are you making out with this? just curious : D
    This post is © by gfraser
  • lukin14lukin14 Posts: 287
    thebends9 wrote:
    Mine came damaged, with the vinyl ripping through the top of the jacket. I emailed Ten Club on Saturday and here it is Thursday with no response yet... Starting to get worried!


    This is a common problem with vinyl since the record itself is loose inside the sleeve and not fixed down. I don't know how many I've gotten from various sources that they've arrived like this through the mail.
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