customer service

chiquimonkey

http://theoatmeal.com/comics/customer_service

loopjd

That's awesome!

SPEEDY MCCREADY

hehehehehehehehe............

Holy Fuck.....hehehehehehehehehehehehehehehehehehehehehe

SPEEDY MCCREADY

your intestines............. will be my jump-rope.......
Your skull....my urinal.....

hehehehehehehehehehehehehehehehehehehehe

Hub.

So true.

chiquimonkey

least favorite african mammal

chiquimonkey

http://theoatmeal.com/comics/tyrannosaur_crack

i like when he's wearing a sweater lol

Drowned Out

seriously...These people are fucking IDIOTS, I swear, every one of them.
I was going to post a rant thread along these lines tonight just to vent.

I was a victim of identity theft back in august. I had multiple credit cards and phone accounts opened under my name. I won't get into the rant about how fucking piss-poorly the banking/insurance/law enforcement industries react to these situations....but so far, it seems I won't have to pay for any of this stuff...however...

I have had to make MULTIPLE calls to each and every one of these companies, every friggin time i get another bill in the mail. They keep sending more warnings about unpaid bills, not receiving paperwork etc....

I can't imagine the number of stories of incompetence I could tell. I just spent an hour on hold with Virgin tonight, getting cut off FOUR TIMES by the stupid fucking automated system that tries to sound hip, just to be told that the collections letter I received was computer automated, there was a fraud note on the account, and I had nothing to worry about :evil:

This is how a call to ANY of these companies typically goes:

After 20-25 minutes on hold...
"*short version of story re: identity theft, avoiding details*" then - "can you please transfer me to the fraud department?"........
Customer service rep asks questions to give feigned concern some legitimacy.
then, in explanation - "*long version of story re: identity theft*" then - "can you please transfer me to the fraud department?"........
Now comes the personal info/ fav african mammal questions...then:
"Ok sir, one last thing before I transfer your call, I need you to tell me the name of your first pet, then I can access the account".....
"I told you, I didn't open the account, I don't know the answer they gave you"......
"I'm sorry sir, but I cannot access the account unless you can answer the security question"......
"I don't want to access the account, I'm just telling you it's fraudulent, I reported it as such in August, and I'm still getting bills".....
"ok sir, please hold for one moment"........
TEN minutes later.....
"ok sir, I just spoke to my supervisor, we're going to have to transfer you to our fraud department, they will be able to assist you".
Then I tell the story AGAIN......
they usually figure out something to tell me, which they have no intention of following up on....and I say goodbye.
They ALWAYS end the conversation by saying 'thank you for choosing virgin/rogers/visa/mastercard'
.....and I tell them "I didn't. Goodbye".

I seriously fucking HATE calling customer service lines.

Leathe?ma?

AAhahaha!! last time I laughed so hard was when i saw cartman singin' po-po-po-pokerface
"you will suffer as i have suffered".. thanx, man

chiquimonkey

Drowned Out wrote:

seriously...These people are fucking IDIOTS, I swear, every one of them.
I was going to post a rant thread along these lines tonight just to vent.

I was a victim of identity theft back in august. I had multiple credit cards and phone accounts opened under my name. I won't get into the rant about how fucking piss-poorly the banking/insurance/law enforcement industries react to these situations....but so far, it seems I won't have to pay for any of this stuff...however...

I have had to make MULTIPLE calls to each and every one of these companies, every friggin time i get another bill in the mail. They keep sending more warnings about unpaid bills, not receiving paperwork etc....

I can't imagine the number of stories of incompetence I could tell. I just spent an hour on hold with Virgin tonight, getting cut off FOUR TIMES by the stupid fucking automated system that tries to sound hip, just to be told that the collections letter I received was computer automated, there was a fraud note on the account, and I had nothing to worry about :evil:

This is how a call to ANY of these companies typically goes:

After 20-25 minutes on hold...
"*short version of story re: identity theft, avoiding details*" then - "can you please transfer me to the fraud department?"........
Customer service rep asks questions to give feigned concern some legitimacy.
then, in explanation - "*long version of story re: identity theft*" then - "can you please transfer me to the fraud department?"........
Now comes the personal info/ fav african mammal questions...then:
"Ok sir, one last thing before I transfer your call, I need you to tell me the name of your first pet, then I can access the account".....
"I told you, I didn't open the account, I don't know the answer they gave you"......
"I'm sorry sir, but I cannot access the account unless you can answer the security question"......
"I don't want to access the account, I'm just telling you it's fraudulent, I reported it as such in August, and I'm still getting bills".....
"ok sir, please hold for one moment"........
TEN minutes later.....
"ok sir, I just spoke to my supervisor, we're going to have to transfer you to our fraud department, they will be able to assist you".
Then I tell the story AGAIN......
they usually figure out something to tell me, which they have no intention of following up on....and I say goodbye.
They ALWAYS end the conversation by saying 'thank you for choosing virgin/rogers/visa/mastercard'
.....and I tell them "I didn't. Goodbye".

I seriously fucking HATE calling customer service lines.

dude i feel you, i was lucky when i had to deal with identity theft last year but having to deal with hospital billing and such this year for my mom.....AGGGHGHGHGHGH

glad everybody enjoys the link though! i saw it on FB by way of a friend, i was giggling for like 10 minutes after i read it

Leathe?ma?

http://theoatmeal.com/comics/twitter_stop

this one is even better!

chiquimonkey

LeatheЯmaИ wrote:

http://theoatmeal.com/comics/twitter_stop

this one is even better!

i like #9

Franny

funny as.... I love the pterodactyl one...http://theoatmeal.com/comics/ptero

Heatherj43

So funny and so true!! LOL!