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Fuck Visa.

haffajappahaffajappa British Columbia Posts: 5,955
edited November 2009 in All Encompassing Trip
Had to get my new card because I lost my last card and couldn't make any payments on it, so the guy at visa last week tells me my account is still okay, just to order a new card. So he does it for me. Get my new card...

Phone to activate, this is what i get:
them: You cant activate your card because you haven't made your last payment.
me: Yes, i know, i want to make a payment today.
them: sorry, you cant make any payment because your card is not activated.

:!: :?: :!:
THEN the lady gives me shit for not having paper bills on hand... because I do internet banking!

the payment, by the way, is 16 dollars.
I can't buy my snowboard passes for tomorrow because of 16 dollars that they won't even let me pay.
Thanks a lot, Visa. :roll:
live pearl jam is best pearl jam
Post edited by Unknown User on

Comments

  • blackredyellowblackredyellow Posts: 5,889
    why couldn't you make payments without having a card? You still have the account...
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  • RygarRygar Posts: 8,689
    blackredyellow wrote:
    why couldn't you make payments without having a card? You still have the account...
    x2.
  • Indian SummerIndian Summer Posts: 2,296
    Cancel your account. These companies need your business, you don't need them.
    "It's all happening"
  • Dirtie_FrankDirtie_Frank Posts: 1,348
    I know from past experience that since your account number has changed then there can be a problem with the payment going to the correct account. For example if you cc number is 1234 5678 9011 2233 and the new one is 1234 5678 9011 2234. There is a good possibility there is some lag getting it to correct CC.
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  • haffajappahaffajappa British Columbia Posts: 5,955
    Rygar wrote:
    blackredyellow wrote:
    why couldn't you make payments without having a card? You still have the account...
    x2.
    Because at that bank i only have a Visa, since they screwed me over on so many things most of my accounts i changed elsewhere but had so many visa points that i wanted to keep the visa til i used them. So my banking was done at another institution, where i made bill payments. But when I lost the card the guy ordered me a new one, which changed the number, and he told me i could make my payments when i got the new card.
    live pearl jam is best pearl jam
  • polaris_xpolaris_x Posts: 13,559
    file a complaint with visa - i've had problems before with over-zealous attendants and they should issue you an apology ...
  • RygarRygar Posts: 8,689
    haffajappa wrote:
    Rygar wrote:
    blackredyellow wrote:
    why couldn't you make payments without having a card? You still have the account...
    x2.
    Because at that bank i only have a Visa, since they screwed me over on so many things most of my accounts i changed elsewhere but had so many visa points that i wanted to keep the visa til i used them. So my banking was done at another institution, where i made bill payments. But when I lost the card the guy ordered me a new one, which changed the number, and he told me i could make my payments when i got the new card.
    But couldn't you have made online payments from your other bank account?
  • haffajappahaffajappa British Columbia Posts: 5,955
    polaris_x wrote:
    file a complaint with visa - i've had problems before with over-zealous attendants and they should issue you an apology ...
    i have issued complaints to them before and told them why i don't like using them anymore and that i go to a different bank. they honestly didn't care! i was kind of shocked.
    live pearl jam is best pearl jam
  • haffajappahaffajappa British Columbia Posts: 5,955
    Rygar wrote:
    haffajappa wrote:
    Rygar wrote:
    x2.
    Because at that bank i only have a Visa, since they screwed me over on so many things most of my accounts i changed elsewhere but had so many visa points that i wanted to keep the visa til i used them. So my banking was done at another institution, where i made bill payments. But when I lost the card the guy ordered me a new one, which changed the number, and he told me i could make my payments when i got the new card.
    But couldn't you have made online payments from your other bank account?
    I could have, had the person i talked to first not cancelled my card before telling me i had 16 dollars owing. I barely use my visa card anymore, but when I needed it for something I phoned to get a new one when I realised I couldn't find my old one. He cancelled the old one, ordered me a new one (they give you a new number) and then just when we were about done talking he tells me what I have owing, and that i'm not in trouble just pay when I get the new card.

    Easier said than done!
    live pearl jam is best pearl jam
  • haffajappahaffajappa British Columbia Posts: 5,955
    Just got back from the bank to sort it out, the teller couldn't believe it either. :roll:
    live pearl jam is best pearl jam
  • RygarRygar Posts: 8,689
    haffajappa wrote:
    Rygar wrote:
    haffajappa wrote:
    Because at that bank i only have a Visa, since they screwed me over on so many things most of my accounts i changed elsewhere but had so many visa points that i wanted to keep the visa til i used them. So my banking was done at another institution, where i made bill payments. But when I lost the card the guy ordered me a new one, which changed the number, and he told me i could make my payments when i got the new card.
    But couldn't you have made online payments from your other bank account?
    I could have, had the person i talked to first not cancelled my card before telling me i had 16 dollars owing. I barely use my visa card anymore, but when I needed it for something I phoned to get a new one when I realised I couldn't find my old one. He cancelled the old one, ordered me a new one (they give you a new number) and then just when we were about done talking he tells me what I have owing, and that i'm not in trouble just pay when I get the new card.

    Easier said than done!
    Ah, that makes more sense.
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