Paperless "Ticket" system..going to be tested *NOT ON PJ*

toddiet123toddiet123 Posts: 271
edited June 2009 in Given To Fly (live)
I was reading on Billboard.com that Miley Cyrus (i know i know) is headed out on tour and ticketmaster is going to try a paperless system

it reads:
Ticketmaster is using the Cyrus tour to rollout its biggest experiment in paperless ticketing yet in an effort to limit ticket scalping. According to a press release, "All tickets will be sold exclusively through paperless ticket delivery which means fans will not receive a physical concert ticket for their entry into the event." Ticket buyers will be required to bring the credit card used making the purchase and a photo ID to the concert venue in order to gain entry. All groups must enter the concerts together, and ushers will issue "seat locator slips."

I think bigger tours will see this sooner than later..again..ignore the "artist" but the idea sounds like its about time..if you buy the tickets you go in with your tickets..
Post edited by Unknown User on

Comments

  • philthehipphilthehip Posts: 2,084
    Its a great idea but it would stop ppl giving tickets as gifts. My gf bought me Black Keys tix a few years back as a xmas gift but was not coming herself. Also it would make it more difficult if you didnt have a credit card.But if the systen included a "Are you buying these tickets for someone else" like some train operators do then it would be awesome.
  • CJMST3KCJMST3K Posts: 9,722
    Not a bad idea. I think logistically it becomes a problem... however I have a very cheap and easy solution for this.

    You must upload a photo of the people using the tickets to TM in advance of buying tickets. The photo is printed on the ticket. Voila - your ticket is ID'd to you and you alone.
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  • DesignVHLDesignVHL Posts: 297
    All in all, I love this idea. I am sure that the kinks in the system would eventually get worked out. A gifting system in place is a great idea too. I am all for the idea - however I think you should be able to "transfer" tickets via an online system if you can't go, or need to sell them - for the exact cost of the ticket only. Sometimes I'll get like 4 tix to a show - knowing a couple other friends might be interested, but if they back out, I want to know I have options so I don't eat a ticket!

    I don't like the idea of forcing people to go in as a group too - what if one person is at work and has to meet em there a little later? They'll need to work that one out. I could go on about this but have to go home because work is over! :D

    ps i love CJ's photo idea - OR at least require a name and photo id reference. Not sure I want my mug on my ticket. :P
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  • HinnHinn Posts: 1,517
    And TM will still find a way to issue a ticket delivery fee or something for these non-tickets.
    115 bucks for half a haircut by a novice? I want my money back!
  • PearlJm96PearlJm96 Posts: 83
    Paperless tickets suck. This is a completely absurd concept that I hope backfires immensely.

    If I buy 4 tickets to a concert, but something happens and I can't attend, then the 3 other people planning to go with me are screwed because I'm not physically present with my credit card.

    With most tickets going on sale months ahead of time, all kinds of reasons can come up where the purchaser can't attend by the time the show rolls around.

    You can no longer buy tickets as gifts unless you plan to attend or buy some for others who may not be available at the time they go on sale.

    People that don't have a problem paying big money for good seats will have no chance at them unless they miraculously get through on Ticketmaster's site the second they go on sale.

    The lines on the night of the show will be ridiculous, and the venues certainly don't favor this system.
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  • strummersstrummers Posts: 2,611
    CJMST3K wrote:
    Not a bad idea. I think logistically it becomes a problem... however I have a very cheap and easy solution for this.

    You must upload a photo of the people using the tickets to TM in advance of buying tickets. The photo is printed on the ticket. Voila - your ticket is ID'd to you and you alone.

    Great idea!
    http://www.wishlistfoundation.org
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  • DewieCoxDewieCox Posts: 11,430
    I've got a solution and it worked for the David Gilmour tour. Any tix that showed up on the secondary market were cancelled without notice.
  • peacegirlpeacegirl Posts: 841
    I remember reading in Rolling Stone that AC/DC were using paperless tickets.

    I'm going to see No Doubt next week and have to pick up my ticket at the venue with ID and the credit card used plus my name will be printed on the ticket
  • PegasusPegasus Posts: 3,754
    toddiet123 wrote:
    I was reading on Billboard.com that Miley Cyrus (i know i know) is headed out on tour and ticketmaster is going to try a paperless system

    it reads:
    Ticketmaster is using the Cyrus tour to rollout its biggest experiment in paperless ticketing yet in an effort to limit ticket scalping. According to a press release, "All tickets will be sold exclusively through paperless ticket delivery which means fans will not receive a physical concert ticket for their entry into the event." Ticket buyers will be required to bring the credit card used making the purchase and a photo ID to the concert venue in order to gain entry. All groups must enter the concerts together, and ushers will issue "seat locator slips."

    I think bigger tours will see this sooner than later..again..ignore the "artist" but the idea sounds like its about time..if you buy the tickets you go in with your tickets..
    well, for seated shows that might work (you do not want that at GAs!! not taking a credit card in a pit, and having to enter together is a mess..which I guess they like since that'll make people buy individually and they can charge their ridiculous charges twice)

    Problem is if you can't make it for whatever reason (work, sick, another concert shows up on the same day, whatever)...then you're screwed out of your ticket.
    So they need a re-buy policy to go with this (how much you want to bet they'll do it for an 'insurance' fee of several $? :evil: )
    Aside from the fact it's outrageous they're charging as much for a print-yourself ticket as for sending you one recorded. (so I ALWAYS opt to get it sent just to annoy them).

    I'm all for screwing scalpers but I see this as more a way to make more profit for TM.
  • PegasusPegasus Posts: 3,754
    If I had the dough I'd setup a ticket agency that would work kind of like a social network.

    you have to register with a photo and keep that photo fairly up-to-date (with manual checks to see that when a photo is changed it's the same person).
    you could designate people as friends (that also need to register their photo) and if for whatever reason you can't make it to the show you purchased (or simply buy several tickets), you can freely transfer it to someone on your friends list or even a friend of friend (but not to someone that wasn't on that list when you buy the ticket, so scalpers can't cheat it).

    And there'd also be a rebuy policy if you can't find a friend to take it (maybe with a minimal fee if not sold out, and within a certain period from the show, maybe with a limited number of exchange per year.. something to limit abuse anyway whilst staying flexible).

    Then the photo would be printed on the ticket or even better if venues could be convinced to participate (they could better control banned people after all), have a reader that shows the photo when it scans the ticket (so no photo on the ticket, much harder to defraud and better for using print-yourself or SMS tickets).

    I know I'd buy all my tickets from an agency like that (assuming they don't hammer the booking fees)!
    teh scalpers would avoid it, but then that's the point :mrgreen:
  • dunkmandunkman Posts: 19,646
    toddiet123 wrote:
    I was reading on Billboard.com that Miley Cyrus (i know i know) is headed out on tour and ticketmaster is going to try a paperless system

    it reads:
    Ticketmaster is using the Cyrus tour to rollout its biggest experiment in paperless ticketing yet in an effort to limit ticket scalping. According to a press release, "All tickets will be sold exclusively through paperless ticket delivery which means fans will not receive a physical concert ticket for their entry into the event." Ticket buyers will be required to bring the credit card used making the purchase and a photo ID to the concert venue in order to gain entry. All groups must enter the concerts together, and ushers will issue "seat locator slips."

    I think bigger tours will see this sooner than later..again..ignore the "artist" but the idea sounds like its about time..if you buy the tickets you go in with your tickets..


    1. arent all Miley Cyrus fans aged 11?
    2. would that mean a parent would have to suffer her concerts?
    3. if 1 and 2 are both a yes, wouldnt that mean all kids who go to concerts would have to have their parent come with them?
    4. not everyone has a credit card.
    5. i vote for retina scans and a simple DNA test
    oh scary... 40000 morbidly obese christians wearing fanny packs invading europe is probably the least scariest thing since I watched an edited version of The Care Bears movie in an extremely brightly lit cinema.
  • blackredyellowblackredyellow Posts: 5,889
    CJMST3K wrote:
    Not a bad idea. I think logistically it becomes a problem... however I have a very cheap and easy solution for this.

    You must upload a photo of the people using the tickets to TM in advance of buying tickets. The photo is printed on the ticket. Voila - your ticket is ID'd to you and you alone.

    You don't think that would be a logistic nightmare? "Hey, that doesn't look like you, so we aren't letting you in"
    DesignVHL wrote:
    however I think you should be able to "transfer" tickets via an online system if you can't go, or need to sell them - for the exact cost of the ticket only. Sometimes I'll get like 4 tix to a show - knowing a couple other friends might be interested, but if they back out, I want to know I have options so I don't eat a ticket!

    But if you are allowed to transfer, it does nothing to prevent scalping...


    The paperless tickets are a good step as far as stopping scalping for the the prime seats (first 20 rows or something like that), but to implement it for the entire building seems like a nightmare.
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  • chimechime Posts: 7,839
    edited June 2009
    When I saw Metallica at the special O2 show they did this (tickets were £5 each and max 2 tickets per order so otherwise would have been a huge touting problem...about 15-20000 people) ... you had to bring your credit/debit card and photo id to get in ... popped your card in the door staff's machine ... out it printed two tickets... can't remember think The Who at IndigO2 was the same (about 5000 people) :?
    Post edited by chime on
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  • CJMST3KCJMST3K Posts: 9,722
    DewieCox wrote:
    I've got a solution and it worked for the David Gilmour tour. Any tix that showed up on the secondary market were cancelled without notice.


    How'd they go about that??
    ADD 5,200 to the post count you see, thank you. :)
    *NYC 9/28/96 *NYC 9/29/96 *NJ 9/8/98 (front row "may i play drums with you")
    *MSG 9/10/98 (backstage) *MSG 9/11/98 (backstage)
    *Jones Beach 8/23/00 *Jones Beach 8/24/00 *Jones Beach 8/25/00
    *Mansfield 8/29/00 *Mansfield 8/30/00 *Nassau 4/30/03 *Nissan VA 7/1/03
    *Borgata 10/1/05 *Camden 5/27/06 *Camden 5/28/06 *DC 5/30/06
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    *Bristow VA 5/13/10 *MSG 5/20/10 *MSG 5/21/10
  • PegasusPegasus Posts: 3,754
    Chime wrote:
    When I saw Metallica at the special O2 show they did this (tickets were £5 each and max 2 tickets per order so otherwise would have been a huge touting problem...about 15-20000 people) ... you had to bring your credit/debit card and photo id to get in ... popped your card in the door staff's machine ... out it printed two tickets... can't remember think The Who at IndigO2 was the same (about 5000 people) :?
    yeah you needed the card to go in for The Who.
  • I dunno why they say TM is trying it. The DID that for all floor tix on the ACDC tour.
    It worked pretty well...but since I collect ticket stubs I didn't like the paper they gave me at the door.
    Why would TM wanna combat scalping when they are one of the worst offenders (ticketsnow)
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  • jimed14jimed14 Posts: 9,488
    Let's be honest .... this isn't to limit scalping ... this is to limit scalping NOT DONE ON TICKETMASTER'S RESELLING SITE TICKETSNOW

    You know they will still allow people to resell tickets on TicketsNOW, because TM gets a cut ... and via that site, I'm sure you'll be able to transfer the rights of tickets from one credit card to another.

    My guess, this won't make things any better.
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  • Rossum20Rossum20 Posts: 910
    So the concert is 6 months away, but you find out 6 weeks before the show you can't go.


    Here's the solution...

    Be able to "sell" your tickets back to Ticketmaster and they offer them back to the general public (for face value!). If someone purchases them, youre off the hook. (minus a small fee, of course...lets say 20 bucks for the seller and 10 bucks for the new buyer)

    If no one buys them, you eat the difference...shit happens.

    There is no "perfect" system, but that would work. The only problem is making Ticketmaster do something they would probably not agree to.
  • StrykerStryker Upstate, NY Posts: 585
    Awful idea.

    I bought a shirt a while back with a debit card, it didn't fit, so I tried to return it. Upon returning it I needed to present the same card is used to pay for it. I did so and was promptly told it was the wrong card and I couldn't return my shirt. The cashier informed me that the numbers on the card didn't match up. I told her of course they didn't match, my old card had expired and they sent me a new card. I assured her that it was the same account but when the bank issues a new card they give you a new number. Well, it didn't matter, the numbers didn't matter so tough shit.

    I can see this very thing happening with these so-called paperless tickets. And I can just imagine the lines of angry concert goers that can't get their tickets because of something like this.

    To say nothing of people who want to give tickets as gifts or when something comes up at the last minute and you need to unload tickets on your friends, etc.

    I just see way too many possibilities for this to go horribly wrong. I know the intent is benevolent, but scalpers are just a part of life for concerts and sporting events. I don't think anything is going to change that.
  • Nuzpaper.Nuzpaper. Posts: 112
    jimed14 wrote:
    Let's be honest .... this isn't to limit scalping ... this is to limit scalping NOT DONE ON TICKETMASTER'S RESELLING SITE TICKETSNOW

    You know they will still allow people to resell tickets on TicketsNOW, because TM gets a cut

    My guess, this won't make things any better.

    Agree 100%
  • dunkman wrote:
    4. not everyone has a credit card.

    Perhaps there should be a layaway option then? 8-)
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  • philthehipphilthehip Posts: 2,084
    Stryker420 wrote:
    Awful idea.

    I bought a shirt a while back with a debit card, it didn't fit, so I tried to return it. Upon returning it I needed to present the same card is used to pay for it. I did so and was promptly told it was the wrong card and I couldn't return my shirt. The cashier informed me that the numbers on the card didn't match up. I told her of course they didn't match, my old card had expired and they sent me a new card. I assured her that it was the same account but when the bank issues a new card they give you a new number. Well, it didn't matter, the numbers didn't matter so tough shit.

    I can see this very thing happening with these so-called paperless tickets. And I can just imagine the lines of angry concert goers that can't get their tickets because of something like this.

    To say nothing of people who want to give tickets as gifts or when something comes up at the last minute and you need to unload tickets on your friends, etc.

    I just see way too many possibilities for this to go horribly wrong. I know the intent is benevolent, but scalpers are just a part of life for concerts and sporting events. I don't think anything is going to change that.

    I understand your point and too some degree I support what your saying but the example of the shirt is more an over zealous till worker. I am high up in retail management and its not the norm to be so rediculous, if you had asked for the manager you would have likely got your refund. Secondly its illegal to sell tickets on for sporting events and there is the difference between sporting and music events. Sports fans have a chance because you do not get loads of touts outside a Liverpool football match. Things would be in my opinion much better if it was restricted on how we can buy tickets.
  • Brain of mJBrain of mJ Posts: 786
    jimed14 wrote:
    Let's be honest .... this isn't to limit scalping ... this is to limit scalping NOT DONE ON TICKETMASTER'S RESELLING SITE TICKETSNOW

    You know they will still allow people to resell tickets on TicketsNOW, because TM gets a cut ... and via that site, I'm sure you'll be able to transfer the rights of tickets from one credit card to another.

    My guess, this won't make things any better.

    Not with the Miley Cyrus show. It's up to the artists if they want to allow paperless to be scalped.
  • PJFAN_seattlePJFAN_seattle Posts: 2,965
    cool idea but i use my parents credit cards for tix often and if they wrent going i woudlnt be able to go so thyed need to fix that problem but otherwise great idea.
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