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Ticketmast forbidden?

gcp79gcp79 Posts: 7
in The Porch
Is ticket master down? All of a sudden I get a message saying I am blocked from the server...

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    HesCalledDyerHesCalledDyer Maryland Posts: 16,418
    Are you at work? Perhaps your IT team has blocked it.
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    PoncierPoncier Posts: 16,228
    You may have refreshed too many times in a short period, TM will put folks on a 24 hour lockdown suspecting them of being automated programs.
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    gcp79gcp79 Posts: 7
    I'm at home - it is the craziest thing. Maybe because my wife and I are both on trying to get tickets?
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    gcp79gcp79 Posts: 7
    Poncier - that's crazy!! Oh well...
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    nothinasitseemsnothinasitseems New Jersey Posts: 1,507
    edited July 2015
    Poncier said:

    You may have refreshed too many times in a short period, TM will put folks on a 24 hour lockdown suspecting them of being automated programs.

    this has happened to me before, i had to call ticketmaster. very frustrating.

    hope you can score tickets, gcp!
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    ponytdponytd Nashville Posts: 653
    Just keep pressing F5 :-)
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    ZodZod Posts: 10,174
    I think it's the refreshing that does it. If you hammer their server to much they assumed your an automated bot and suspend your IP address for 24 hours. It happens quicker when you have two people doing it because your connected to the same router and appear to becoming from the same IP address (thus double the attempts). I noticed it the most at work when something goes on sale, as everyone who works for the company appears to becoming from the same IP address. Thus we get TM bans pretty easy.

    Luckily I have the TM app my phone when problems arise :)
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    ldent42ldent42 NYC Posts: 7,859
    It's happened to me before too. Had to get on my phone on 4G (not wifi) its very frustrating.
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