Update!: Ticketmaster account hacked. My ticket for Philly is gone.

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  • rival9500
    rival9500 Posts: 593
    gotthebottle said:
    rival9500 said:
    Update: Ticketmaster is letting me buy a new ticket which they will reimburse me for.  This is a bummer since I have lived on F2F for several hours a day to score the one I had.  I got some info on guy who hacked me who had his name and credit card and phone number saved in my account which I reported to the FBI.  Better than nothing I guess but still hard to take.  Back to F2F every day I guess.
    Hope they get him
    Thanks I hope so too. 
    1998: Pitt
    2000: Pitt
    2003: Pitt, State College, Columbus,DC, Hershey
    2004: Reading, Toledo, DC
    2005: Pitt
    2006: Cleve, Camden 1+2, DC, Pitt, Cinci
    2008: Camden 1+2, DC
    2009: Philly 3
    2010: Columbus
    2012: Philly
    2013: Pitt, NYC 1+2
  • AndySlash
    AndySlash Posts: 3,287
    dolly rocker said:
    Sorry to hear…It was prob the Russians or Chinese if I had to guess
    reckless speculation helps no one.
  • P-Town-P-Jam-Fan
    P-Town-P-Jam-Fan Posts: 930
    People steal and sell Ticketmaster accounts.  Its big business for brokers.  Ticketmaster will not admit what ticket brokers know which is that some accounts are great and others are terrible with regards to getting in and through the queue.  Brokers are paying big money for accounts that are good and get through the queue the fastest.  So they hack as many account as they can, test them and then sell them.  There is a good chance that information in your account is not the person who actually hacked you and is someone who bought your account.  Furthermore, they are probably using fake names and addresses.
    Gorge
  • Human Tide
    Human Tide Posts: 329
    P-Town-P-Jam-Fan said:
    People steal and sell Ticketmaster accounts.  Its big business for brokers.  Ticketmaster will not admit what ticket brokers know which is that some accounts are great and others are terrible with regards to getting in and through the queue.  Brokers are paying big money for accounts that are good and get through the queue the fastest.  So they hack as many account as they can, test them and then sell them.  There is a good chance that information in your account is not the person who actually hacked you and is someone who bought your account.  Furthermore, they are probably using fake names and addresses.
    This is interesting. On what basis would one account be better than another for getting through the queue?
  • SVRDhand13
    SVRDhand13 Posts: 26,996
    rival9500 said:
    Update: Ticketmaster is letting me buy a new ticket which they will reimburse me for.  This is a bummer since I have lived on F2F for several hours a day to score the one I had.  I got some info on guy who hacked me who had his name and credit card and phone number saved in my account which I reported to the FBI.  Better than nothing I guess but still hard to take.  Back to F2F every day I guess.
    Sorry you had to deal with this nonsense!  
    severed hand thirteen
    2006: Gorge 7/23 2008: Hartford 6/27 Beacon 7/1 2009: Spectrum 10/30-31
    2010: Newark 5/18 MSG 5/20-21 2011: PJ20 9/3-4 2012: Made In America 9/2
    2013: Brooklyn 10/18-19 Philly 10/21-22 Hartford 10/25 2014: ACL10/12
    2015: NYC 9/23 2016: Tampa 4/11 Philly 4/28-29 MSG 5/1-2 Fenway 8/5+8/7
    2017: RRHoF 4/7   2018: Fenway 9/2+9/4   2021: Sea Hear Now 9/18 
    2022: MSG 9/11  2024: MSG 9/3-4 Philly 9/7+9/9 Fenway 9/15+9/17
    2025: Pittsburgh 5/16+5/18
  • Gibson
    Gibson Chicago Posts: 2,671
    rival9500 said:
    Update: Ticketmaster is letting me buy a new ticket which they will reimburse me for.  This is a bummer since I have lived on F2F for several hours a day to score the one I had.  I got some info on guy who hacked me who had his name and credit card and phone number saved in my account which I reported to the FBI.  Better than nothing I guess but still hard to take.  Back to F2F every day I guess.
    I was going to suggest looking for bank info, etc-- glad it seems to be working out for you. I'm sure it's still an uphill battle. Best of luck.
    1998: Barrie  2000: Toronto  2005: Kitchener, London, Hamilton, Toronto  2006: Toronto 1&2, Paris, Milan, Torino, Pistoia  2009: Calgary, Vancouver  2011: Canada  2013: London, Wrigley, Philly 1&2  2014: St. Louis, ACL 1, Detroit  2016: Lexington, Quebec, Ottawa, Toronto 1&2, Fenway 1&2, Wrigley 1&2  2017: EV - Louisville  2018: London 1&2, Milan, Padova, Rome, Prague, Krakow, Berlin, Wrigley 1&2, Fenway 1&2  2020: Toronto, Ottawa, Hamilton  2021: London 1&2  2022: Hamilton, Toronto  2023: Chicago 1&2, Noblesville  2024: Seattle 1&2, Noblesville, Wrigley 1&2

  • Zod
    Zod Posts: 10,887
    edited April 2024
    Wait, so is TM really being hacked, or is this a shared password problem (which often gets mistaken for a hack).  Where you use the same or similar passwords on multiple websites, and something with less security gets hacked, your password gets sold on the internet, then people sell your email/password, and people try to see how many services it works on?

    If TM is being hacked that's a pretty big deal.  That being said you only get so many guesses at the password, so it seems like maybe it's not that? 

    Also, is that really true that some people accounts get priority in queues? I thought it was completely random.
    Post edited by Zod on
  • Go Beavers
    Go Beavers Posts: 9,535
    I could see TM bumping up people who go for the spendy tickets. 
  • rival9500
    rival9500 Posts: 593
    Zod said:
    Wait, so is TM really being hacked, or is this a shared password problem (which often gets mistaken for a hack).  Where you use the same or similar passwords on multiple websites, and something with less security gets hacked, your password gets sold on the internet, then people sell your email/password, and people try to see how many services it works on?

    If TM is being hacked that's a pretty big deal.  That being said you only get so many guesses at the password, so it seems like maybe it's not that? 

    Also, is that really true that some people accounts get priority in queues? I thought it was completely random.
    It’s hard to say.  I used probably 4 different passwords between several sites/apps but thought they were good passwords.  I changed them all to be way more complicated.  
    1998: Pitt
    2000: Pitt
    2003: Pitt, State College, Columbus,DC, Hershey
    2004: Reading, Toledo, DC
    2005: Pitt
    2006: Cleve, Camden 1+2, DC, Pitt, Cinci
    2008: Camden 1+2, DC
    2009: Philly 3
    2010: Columbus
    2012: Philly
    2013: Pitt, NYC 1+2
  • Human Tide
    Human Tide Posts: 329
    Go Beavers said:
    I could see TM bumping up people who go for the spendy tickets. 
    That would be some next-level evil. Can't imagine it would be legal, but it's TM after all.  
  • LukinAtU
    LukinAtU Posts: 831
    that sucks. I've now updated my password
  • JimmyV
    JimmyV Boston's MetroWest Posts: 19,594
    Human Tide said:
    Go Beavers said:
    I could see TM bumping up people who go for the spendy tickets. 
    That would be some next-level evil. Can't imagine it would be legal, but it's TM after all.  
    It has been alleged in the past that this is what verified fan is all about. They are creating their own market based on your past purchases and likelihood of buying premium. 
    ___________________________________________

    "...I changed by not changing at all..."
  • njhaley1
    njhaley1 Valley of the Sun Posts: 870
    edited April 2024
    Go Beavers said:
    I could see TM bumping up people who go for the spendy tickets. 
    Or people who reliably buy, and maybe even don't sell.

    I've always had very good luck getting through pre-sales, but I always buy a pair and have never had to sell or transfer. 
    Post edited by njhaley1 on
  • on2legs
    on2legs Posts: 15,943
    Ticketmaster has openly said it uses an algorithm to determine if people are scalpers based on their ticket buying and selling histories.  Those accounts are supposed to be filtered out with verified fan which would make a hacked account from a regular user very desirable.  
    1996: Randall's Island 2  1998: East Rutherford | MSG 1 & 2  2000: Cincinnati | Columbus | Jones Beach 1, 2, & 3 | Boston 1 | Camden 1 & 2 2003: Philadelphia | Uniondale | MSG 1 & 2 | Holmdel  2005: Atlantic City 1  2006: Camden 1 | East Rutherford 1 & 2 2008: Camden 1 & 2 | MSG 1 & 2 (#25) | Newark (EV)  2009: Philadelphia 1, 2 & 4  2010: Newark | MSG 1 & 2  2011: Toronto 1  2013: Wrigley Field | Brooklyn 2 | Philadelphia 1 & 2 | Baltimore  2015: Central Park  2016: Philadelphia 1 & 2 | MSG 1 & 2 | Fenway Park 2 | MSG (TOTD)  2017: Brooklyn (RnR HOF)  2020: MSG | Asbury Park  2021: Asbury Park  2022: MSG | Camden | Nashville  2024: MSG 1 & 2 (#50) | Philadelphia 1 & 2 | Baltimore  2025: Raleigh


  • KV4053
    KV4053 Mike's side, crushed up against the stage Posts: 1,510
    What happened to @rival9500 is concerning.  I just changed my password and TM prompted me for a code that they sent via email or phone.  How did @rival9500's account get hacked?  Did they also hack @rival9500's phone or email?
    I know I was born and I know that I'll die. The in between is mine.
  • Human Tide
    Human Tide Posts: 329
    JimmyV said:
    Human Tide said:
    Go Beavers said:
    I could see TM bumping up people who go for the spendy tickets. 
    That would be some next-level evil. Can't imagine it would be legal, but it's TM after all.  
    It has been alleged in the past that this is what verified fan is all about. They are creating their own market based on your past purchases and likelihood of buying premium. 
    I guess it makes sense, in the most unfortunate and cynical way. Everything just gets worse and worse...
  • YourDirtisMyfood
    YourDirtisMyfood Boston Posts: 4,668
    edited April 2024
    Watch, before you know it, there will be "eye recognition" software at these concerts where you go to a portal, the machine recognizes your eyes and lets you through the turnstiles.  
    Post edited by YourDirtisMyfood on
  • LiteTheMatch
    LiteTheMatch Posts: 1,208
    You can also try opening a case with your credit card company. 
    A child's rhyme stuck in my head...
    It said "Life is nothing but a dream."
    I've spent so many years in question
    To find I'd known this all along.
  • rival9500
    rival9500 Posts: 593
    KV4053 said:
    What happened to @rival9500 is concerning.  I just changed my password and TM prompted me for a code that they sent via email or phone.  How did @rival9500's account get hacked?  Did they also hack @rival9500's phone or email?
    That is what I’m not sure about.  Could have hacked my email. I changed all of my passwords and attached a new email to my ticketmaster account.   Canceled my cards too. No other accounts or social media were hacked to my knowledge. 
    1998: Pitt
    2000: Pitt
    2003: Pitt, State College, Columbus,DC, Hershey
    2004: Reading, Toledo, DC
    2005: Pitt
    2006: Cleve, Camden 1+2, DC, Pitt, Cinci
    2008: Camden 1+2, DC
    2009: Philly 3
    2010: Columbus
    2012: Philly
    2013: Pitt, NYC 1+2
  • aisleseats
    aisleseats Posts: 1,628
    on2legs said:
    Ticketmaster has openly said it uses an algorithm to determine if people are scalpers based on their ticket buying and selling histories.  Those accounts are supposed to be filtered out with verified fan which would make a hacked account from a regular user very desirable.  
    Given how many F2F pairs I've resold over the last 4 years, this may explain why I get shut out of literally every verified fan sale.

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