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Sound Issue- Debut Carbon- FIXED

eddieceddiec Posts: 3,835
edited January 2022 in Musicians and Gearheads
Hoping somebody can help me out. Here's the issue:

During playback, some parts of the music are very faded, nearly inaudible. For example- during 'The Trial' on The Wall, the schoolmaster's voice is barely audible. This happens on other records as well. At first I thought I was hearing things, but I listened to it on Spotify, and then my player, and there's a clear difference.

I've done a few things to try and sort the problem, such as:
-Removed the banana plugs and put the wire straight into the posts
-Disconnected the isolated pre-amp and connected to the phono pre-amp on the amp
-Rebalanced the tonearm
-Used that paper alaignment tool to check the cartridge, it seems fine
-Checked the balance of the speakers- it's at neutral

None of the above made any difference at all. Does anybody have a suggestion?

Thanks
Post edited by eddiec on

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    jrs31jrs31 Posts: 42
    Maybe your stylus needs replacing? How old is it?
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    eddieceddiec Posts: 3,835
    edited January 2022
    jrs31 said:
    Maybe your stylus needs replacing? How old is it?
    I replaced the Ortofon Red with a Blue less than a year ago.
    I'm going to put the red back in and see if that changes anything.

    Edit- switched out the stylus. Made no difference to the sound issue.
    Post edited by eddiec on
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    eddieceddiec Posts: 3,835
    Okay, so when I plugged headphones into the amp, the sound was fine. 
    So I changed speaker cables and still nothing. Started to worry my amp had a serious issue, when I noticed a small switch on the back that changes the output from mono to stereo. It was set on mono, and when I changed it, well, problem solved. It's a new amp, so I haven't played around with that much. But we're all good.
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