The Pearl Jam 2016 Poster Experience!

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Comments

  • Steve Dunne
    Steve Dunne Posts: 4,965
    I don't want sound like an asshole here, but can someone please give me their interpretation of the green Tristan Eaton poster? I stared that that thing from different angles, distances, and states of mind for 3 days in about 7 different merch booths in and out of Fenway. I still don't get it. I did not pull the trigger on buying it because I didn't get it. I want to get it. Help!!!
    I love to turn you on
  • pjl44
    pjl44 Posts: 10,541
    MayDay10 said:

    I think everyone did a great job with the posters for Fenway.

    I do wish Ames could have made that baseball card border with the normal print though. That ups the level quite a bit.

    Completely agree, although I do dig the regular versions. Maybe the variant was more expensive to produce? Quantities seemed to be high, so maybe it was more cost effective to produce the white version? Couldn't drop more $ on the variants given how much I spent already.
  • SJD3232
    SJD3232 Posts: 2,203
    We would have heard by now if they over sold. It's been over 24 hours.
  • rssesq
    rssesq Fairfield County Posts: 3,299
    they oversold so u can get those 24 outta 100 A/P V's off the Bay, HA
  • demetrios
    demetrios Posts: 97,486
  • jweyers
    jweyers Lincoln,NE Posts: 364
    Oh no
  • demetrios
    demetrios Posts: 97,486
    https://www.facebook.com/SteveThomasArt/posts/1024182024347695

    Please read all the way through.

    It gives me no pleasure to write this post, in fact it has plagued me for the last 24 hours.

    I have to sincerely apologize to a majority of the people who purchased a Pearl Jam Fenway (‪#‎PJFenway‬) AP poster yesterday – both regular and variant.

    My online store, of which I use Wix.com, was not able to handle the amount of traffic and I ended up overselling by quite a margin. I did not realize this immediately.

    This is the response I received from them. I know it serves as no consolation:

    “Unfortunately, our store does not reserve a product from the moment the buyer adds it to the cart, till the payment is done.
    This means that if two or more buyers add the same product to the cart at the same time, go through the checkout process and make payment, both payments will be valid and the inventory will be subtracted.
    We are aware of this matter and we do hope to improve this flow in the future.
    We do apologize for the inconvenience and available for any other questions you may have.”

    I was not aware of this issue and took for granted that an item purchased, was a single item purchased. Be assured that if I do anything like this again I will be using a different online shop.

    The bottom line is that I will be refunding A LOT of orders. I have to be fair about this and go from the first orders up until I reach my stock limit. From there I will be reimbursing through PayPal.

    I’m working on an alternate compensation. I don’t know what that is yet, but the ONLY ONES who will know are the people I have to refund, so please NO INQUIRIES until you receive your refund from PayPal.

    This has nothing to do with Pearl Jam or their vendors AT ALL. This rests solely on my choice of storefront for my website.

    For those who purchased both a variant and regular version, I am in contact with or will be in contact with them to let them know my intention was one poster per person. This will surely free up a few prints, but those will go to the next in line who purchased yesterday.

    One bright spot may be that some of the flippers on eBay won’t be receiving a signed AP print.

    If you do not hear from me or PayPal, then know your order will be fulfilled. But please do not contact me about it.

    I WON’T be sending out any other emails to those who will be receiving a print. So please expect it to arrive in 2-3 weeks.

    Again, I am truly sorry for this mistake. I know some of these orders were going to be gifts or go to life-long Pearl Jam fans. I will be working diligently over the next couple of days to take care of this so if I do not reply to comments in this post or on Twitter, or to emails, please understand.

    Sincerely,
    Steve Thomas
  • CH139159
    CH139159 Posts: 50
    From the link:

    Please read all the way through.
    It gives me no pleasure to write this post, in fact it has plagued me for the last 24 hours.
    I have to sincerely apologize to a majority of the people who purchased a Pearl Jam Fenway (‪#‎PJFenway‬) AP poster yesterday – both regular and variant.
    My online store, of which I use Wix.com, was not able to handle the amount of traffic and I ended up overselling by quite a margin. I did not realize this immediately.
    This is the response I received from them. I know it serves as no consolation:
    “Unfortunately, our store does not reserve a product from the moment the buyer adds it to the cart, till the payment is done.
    This means that if two or more buyers add the same product to the cart at the same time, go through the checkout process and make payment, both payments will be valid and the inventory will be subtracted.
    We are aware of this matter and we do hope to improve this flow in the future.
    We do apologize for the inconvenience and available for any other questions you may have.”
    I was not aware of this issue and took for granted that an item purchased, was a single item purchased. Be assured that if I do anything like this again I will be using a different online shop.
    The bottom line is that I will be refunding A LOT of orders. I have to be fair about this and go from the first orders up until I reach my stock limit. From there I will be reimbursing through PayPal.

    I’m working on an alternate compensation. I don’t know what that is yet, but the ONLY ONES who will know are the people I have to refund, so please NO INQUIRIES until you receive your refund from PayPal.
    This has nothing to do with Pearl Jam or their vendors AT ALL. This rests solely on my choice of storefront for my website.
    For those who purchased both a variant and regular version, I am in contact with or will be in contact with them to let them know my intention was one poster per person. This will surely free up a few prints, but those will go to the next in line who purchased yesterday.
    One bright spot may be that some of the flippers on eBay won’t be receiving a signed AP print.
    If you do not hear from me or PayPal, then know your order will be fulfilled. But please do not contact me about it.
    I WON’T be sending out any other emails to those who will be receiving a print. So please expect it to arrive in 2-3 weeks.
    Again, I am truly sorry for this mistake. I know some of these orders were going to be gifts or go to life-long Pearl Jam fans. I will be working diligently over the next couple of days to take care of this so if I do not reply to comments in this post or on Twitter, or to emails, please understand.

    Sincerely,
    Steve Thomas
  • madtowndave
    madtowndave Minneapolis, MN Posts: 4,013
    MayDay10 said:

    I dont like how easy it was.

    You were spot on.

    I respect Thomas for taking responsibility.
    Nashville-00
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    St. Paul 1 & 2 - 23
  • CH139159
    CH139159 Posts: 50
    I'm guessing those flippers will be flipping the refund button.
  • Merkin Baller
    Merkin Baller Posts: 12,806
    Yikes
  • mookieblalock
    mookieblalock Posts: 3,571
    If any consolation good to know that 25% of buyers aren't really flippers.
  • Alpine Bound
    Alpine Bound Posts: 1,809
    Sucks, and I am not shocked or pissed, but to wait 24 hours to tell people is a bit of a disaster!

    I hope he will at least post when he has completed refunds. Otherwise are we supposed to wait 2-3 weeks and hope a poster arrives?
  • handreads7-30
    handreads7-30 Posts: 329
    That really sucks for Steve to have to deal with this.

    Good for him for owning the vendor's error.
    ...just got a fresh bottle.
  • EM194007
    EM194007 Posts: 2,827
    Feel for Steve, this is going to make him look bad. But give him credit for being a stand up guy and taking full responsibility. Just hope a lot of the ones getting axed are the flippers on evilbay, and not the true fans who wanted one.
  • mookieblalock
    mookieblalock Posts: 3,571
    I am guessing my order will be refunded. Had one in my cart immediately, but took awhile to complete the transaction. Oh well.
  • Sweetblue22
    Sweetblue22 Posts: 99
    Sucks for all parties(minus the flippers). Was planning on trading my show print because I was able to get the AP- looks like I'll wait on that.
  • EM194007
    EM194007 Posts: 2,827
    mookieblalock said:

    If any consolation good to know that 25% of buyers aren't really flippers.

    Maybe, or maybe not 100% accurate. Some flippers do wait until they have the item in hand before trying to sell it.
  • mookieblalock
    mookieblalock Posts: 3,571
    EM194007 said:

    mookieblalock said:

    If any consolation good to know that 25% of buyers aren't really flippers.

    Maybe, or maybe not 100% accurate. Some flippers do wait until they have the item in hand before trying to sell it.
    What do you mean? I am going by the ones already up for sale...which we thought until a few minutes ago was approximately 25/100 available prints.
  • CH139159
    CH139159 Posts: 50
    EM194007 said:

    Feel for Steve, this is going to make him look bad. But give him credit for being a stand up guy and taking full responsibility. Just hope a lot of the ones getting axed are the flippers on evilbay, and not the true fans who wanted one.

    They are good at what they do. I'd imagine they still got a good % of the posters.

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