Purchased Austria digital download bootleg

Sarava
Sarava Naperville, IL Posts: 2,068
in Technical Stuff and Help
Hello -

I purchased the Austria 2014 digital download bootleg from the 10 club on Saturday morning. I did not get a confirmation email as I usually do, nor did I get a link to download the files as I always have. The money was charged against my CC on Saturday morning, and I can view the order, which now says shipped. All the other orders of digital downloads have links when I view the order, this one does not.

I emailed 10 club about this on Saturday night and they never answered my email. I'm not sure what to do now? I still don't have my bootleg.

Thanks...

Comments

  • jwhjr17
    jwhjr17 Posts: 2,087
    Still waiting on my links from last Friday. I emailed 10C and they said they were working on the issue, but I haven't had an update since Friday.
    1998-06-30 Mpls | 2006-07-06 Las Vegas
    2010-05-03 Kansas City | 2011-07-01 St. Louis EV
    2011-07-02 Mpls EV | 2011-09-03 PJ20
    2011-09-04 PJ20 | 2011-09-17 Winnipeg
    2012-09-30 Missoula | 2012-11-18 Tulsa EV
    2013-07-19 Chicago | 2013-11-15 Dallas
    2013-11-16 OKC | 2014-10-09 Lincoln
    2014-10-17 Moline | 2014-10-19 St. Paul
    2014-10-20 Milwaukee | 2016-08-20 Chicago
    2016-08-22 Chicago | 2018-08-18 Chicago
    2018-08-20 Chicago | 2022-05-09 Phoenix
    2022-05-20 Las Vegas | 2022-09-18 St. Louis 
    2022-09-20 OKC | 2023-08-31 St. Paul
    2023-09-02 St. Paul | 2024-05-16 Las Vegas
    2024-05-18 Las Vegas | 2024-08-31 Chicago
  • Sarava
    Sarava Naperville, IL Posts: 2,068
    Ahh ok thanks. Would have been nice if they replied to me also. But at least I know it's being worked on.
  • Flandersned
    Flandersned Near the Alps, Allgaeu, Bavaria, Germany Posts: 24
    Same to me with the Berlin boot- I bought it last week, status in order history turned to "shipped" a few days ago, but nothin' happened. No mail, no dl link, no answer from the shipping staff...Very disappointing.. :(
  • jwhjr17
    jwhjr17 Posts: 2,087
    Just got another response today that they are still working on it and are going to throw in a bootleg code as well once it is resolved so the next bootleg will be on them.
    1998-06-30 Mpls | 2006-07-06 Las Vegas
    2010-05-03 Kansas City | 2011-07-01 St. Louis EV
    2011-07-02 Mpls EV | 2011-09-03 PJ20
    2011-09-04 PJ20 | 2011-09-17 Winnipeg
    2012-09-30 Missoula | 2012-11-18 Tulsa EV
    2013-07-19 Chicago | 2013-11-15 Dallas
    2013-11-16 OKC | 2014-10-09 Lincoln
    2014-10-17 Moline | 2014-10-19 St. Paul
    2014-10-20 Milwaukee | 2016-08-20 Chicago
    2016-08-22 Chicago | 2018-08-18 Chicago
    2018-08-20 Chicago | 2022-05-09 Phoenix
    2022-05-20 Las Vegas | 2022-09-18 St. Louis 
    2022-09-20 OKC | 2023-08-31 St. Paul
    2023-09-02 St. Paul | 2024-05-16 Las Vegas
    2024-05-18 Las Vegas | 2024-08-31 Chicago
  • Sarava
    Sarava Naperville, IL Posts: 2,068
    Thanks guys...hopefully they do that for me as well. I just emailed them again. First email I used their 'info' email address, which might be why they didn't answer. I sent it again to the 'shipping' address.

    I would have just ordered the CD if I knew it would take this long. Oh well.
  • Flandersned
    Flandersned Near the Alps, Allgaeu, Bavaria, Germany Posts: 24
    Hooray, suddenly there is the dl link in the order history..But no notification or hint by mail..Anyway, now it's time to have a listen! Hope you're lucky, too!
  • Sarava
    Sarava Naperville, IL Posts: 2,068
    Got mine as well now. And they just emailed me that I will eventually get a free bootleg d/l as well. Yay!

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