Santos: Why cant I re-order LB vinyl??

F5AgainstOne
F5AgainstOne New Hampshire, USA Posts: 1,462
in The Porch
First order was not only late arriving, it was defective AND the 2 replacements were bad AND I returned.

ORDER #4135355 (RETURNED)
Order Total: $33.00 Order Date: Thursday 11 July, 2013

Santos, Just tell me why.
EV Solo Boston 6/16/11
East Troy 9/3/11
East Troy 9/4/11
Amsterdam 6/26/12
Amsterdam 6/27/12
Wrigley Field 7/19-20/13
Worcester, MA 10/15/13
Worcester, MA 10/16/13
Hartford, CT 10/25/13
Seattle, WA 12/06/13
Denver, CO 10/22/14
Fenway 2016 #1
Fenway 2016 #2
Fenway 2018 #1
Fenway 2018 #2
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Comments

  • backseatLover12
    backseatLover12 Posts: 2,312
    You need to email 10c directly to get an answer.
  • RedMosquito02
    RedMosquito02 Posts: 2,560
    backseatLover12 said:

    You need to email 10c directly to get an answer.

    ^^ Yup ^^
    33...
  • JonnyPistachio
    JonnyPistachio Florida Posts: 10,218
    my replacement was worse than the original. But I gave up haha
    Pick up my debut novel here on amazon: Jonny Bails Floatin (in paperback) (also available on Kindle for $2.99)
  • Shaqdaddy
    Shaqdaddy Calgary, AB Posts: 157
    They have it on Amazon for $29.99 and you can order as many as you like. Shipping is cheaper there as well I believe so it makes up for the $5.00 higher price.
  • kramer73
    kramer73 Posts: 2,640
    backseatLover12 said:

    You need to email 10c directly to get an answer.


    That answer is for 95% of the questions around here.
  • MarioAlberto
    MarioAlberto Posts: 12
    Unfortunatelly Amazon doesn't ships to Brazil and the one I ordered hasn't even arrived (I pre-ordered it on the first day it was available to pre order). Asked 10c for replacement and now I'm waiting patiently it arrives at my door someday. BTW the Black Friday items that I ordered haven't arrived either, but I'm still on the wait and the Christmas single arrived, who knows what will do the trip from the US to Brazil and what won't, 10c offers no tracking service for the brazilian fans, I have already complained about the tracking but haven't heard anything, I have proposed even a Higher shipping value if it had the tracking option...
    11/4/2011 São Paulo - Brazil (amazing, best friends together on it)
    3/31/2113 Lollapalooza Festival - São Paulo - Brazil - (Did it in the midle of the crowd with a broken and immobilized arm due to a motorcicle accident)
  • DavidD
    DavidD Posts: 2,590
    edited February 2014
    Getting an answer from the TC is like pulling teeth. I just think they don't care as long as they get there money, they have a DONT GIVE A SHIT attitude. And it sucks!
    If your in the business of supply good to people, you better be sure that they are in perfect condition. If not don't get in the business. Still waiting for a answer on my damaged vault vinyl. And it feels like I'm not going to get one.
    Care to respond santos?
    Post edited by DavidD on
  • DavidD
    DavidD Posts: 2,590
    edited February 2014
    Just got a e mail saying my replacement was sent on 1/20/14 I wish they sent me this info before so I wouldn't have to write messages like the one above
    Post edited by DavidD on
  • LeafsJaysCubsRaptorsFan
    LeafsJaysCubsRaptorsFan Posts: 3,417
    my guess is that they are trying to limit ppl re-selling or trading. I could be completely wrong but that is my guess
  • F5AgainstOne
    F5AgainstOne New Hampshire, USA Posts: 1,462
    RedMosquito02 said:

    backseatLover12 said:

    You need to email 10c directly to get an answer.

    ^^ Yup ^^
    I did, twice before posting here!
    EV Solo Boston 6/16/11
    East Troy 9/3/11
    East Troy 9/4/11
    Amsterdam 6/26/12
    Amsterdam 6/27/12
    Wrigley Field 7/19-20/13
    Worcester, MA 10/15/13
    Worcester, MA 10/16/13
    Hartford, CT 10/25/13
    Seattle, WA 12/06/13
    Denver, CO 10/22/14
    Fenway 2016 #1
    Fenway 2016 #2
    Fenway 2018 #1
    Fenway 2018 #2
  • bootlegger10
    bootlegger10 Posts: 16,368
    how do we know the ones on Amazon are from the second run? I would prefer to buy from the 10C as I'm sure they are from the second run, but can't since I ordered originally.
  • jamburger
    jamburger Posts: 1,775
    Just a question... was the first pressing even sold at retail (don't mean Pearl Jam pop-up shops like the one in NY)? I don't recall even seeing it listed on the sites I order from until late January, when it was known the second pressing was done.
  • Out of My Mind and Time
    Out of My Mind and Time Posts: 1,333
    jamburger said:

    Just a question... was the first pressing even sold at retail (don't mean Pearl Jam pop-up shops like the one in NY)? I don't recall even seeing it listed on the sites I order from until late January, when it was known the second pressing was done.

    i think it was. I bought 2 copies in Nov I think from local shop. Bought from 10C as well. All sounded like crap. Got replacement and even that has flaws. Would buy recent 10C version but can not. However, that would be a total of 5 lps for LB. A little overboard. Plus CD and bought MP3. Had to to hear first before others available. I certainly contributed to album sales.

    :(|)
  • jervin007
    jervin007 Posts: 3,182
    jamburger said:

    Just a question... was the first pressing even sold at retail (don't mean Pearl Jam pop-up shops like the one in NY)? I don't recall even seeing it listed on the sites I order from until late January, when it was known the second pressing was done.

    Yes, I bought it at my local record shop when the album was released

    PJ:
    2003 Mansfield: July 2
    2004 Boston: Sept 28 & 29
    2005 Montreal: Sept 15
    2006 Boston: May 24 & 25
    2008 Hartford: June 27, Mansfield: June 28,
    2010 Boston: May 17
    2013 Worcester: Oct 15, Hartford: Oct 25,
    2016 Hampton: April 18, Raleigh: April 20 (cancelled), Columbia: April 21. Quebec: May 5. Boston (Fenway): August 7

    EV Solo: Boston 8/2/08, Boston 6/16/11
  • RobbyD462
    RobbyD462 Victoria BC Posts: 4,812
    My record store has a few copies and has these copies for some time now.
    The original that I purchased for 10C worked just fine.
    I was surprised myself to see that they
    are treating this like a rare item when it is widely available.
    -Seattle,Wash-Key Arena-9/21/9 -Vancouver,B.C-Rogers Arena-12/4/13 -Vancouver,BC-Rogers Arena-5/6/24
    -Seattle,Wash-Key Arena-9/22/9 -Pemberton,B.C-7/17/16
    -Vancouver,B.C-GM Place -9/25/9 -Seattle,Wash-Safeco Field-8/8/18
    -Vancouver,B.C-Pacific Coliseum-9/25/11 -Seattle,Wash-Safeco Field-8/10/18
    -Misoula,MT-Adams Field House-9/30/12 -Vancouver,BC-Rogers Arena-5/4/24

  • jervin007
    jervin007 Posts: 3,182
    edited February 2014
    RobbyD462 said:

    My record store has a few copies and has these copies for some time now.
    The original that I purchased for 10C worked just fine.
    I was surprised myself to see that they
    are treating this like a rare item when it is widely available.

    I think within the next year it will become more scarce. I don't think they will be pressing anymore copies. If they were it wouldn't be limited for the second pressing.

    My LP from my record store played fine too



    Post edited by jervin007 on
    PJ:
    2003 Mansfield: July 2
    2004 Boston: Sept 28 & 29
    2005 Montreal: Sept 15
    2006 Boston: May 24 & 25
    2008 Hartford: June 27, Mansfield: June 28,
    2010 Boston: May 17
    2013 Worcester: Oct 15, Hartford: Oct 25,
    2016 Hampton: April 18, Raleigh: April 20 (cancelled), Columbia: April 21. Quebec: May 5. Boston (Fenway): August 7

    EV Solo: Boston 8/2/08, Boston 6/16/11
  • F5AgainstOne
    F5AgainstOne New Hampshire, USA Posts: 1,462
    I would still like an answer.
    EV Solo Boston 6/16/11
    East Troy 9/3/11
    East Troy 9/4/11
    Amsterdam 6/26/12
    Amsterdam 6/27/12
    Wrigley Field 7/19-20/13
    Worcester, MA 10/15/13
    Worcester, MA 10/16/13
    Hartford, CT 10/25/13
    Seattle, WA 12/06/13
    Denver, CO 10/22/14
    Fenway 2016 #1
    Fenway 2016 #2
    Fenway 2018 #1
    Fenway 2018 #2
  • PJfanwillneverleave1
    PJfanwillneverleave1 Posts: 12,885
    F5AgainstOne said:

    First order was not only late arriving, it was defective AND the 2 replacements were bad AND I returned.

    Was you first order for 2 records?

    How fast did the replacement records come?

    What was defective about your order and replacements?



  • dugangsxr
    dugangsxr Posts: 688
    edited February 2014
    I never ordered one from here but I am will to purchase a copy for someone since I have no plans on ordering on. I got a good one for a gift. Pm me and let me know. Maybe I can buy it and they can ship it straight to your addy. Isn't this what Tenclub is about helping each other out! Pm me in interested.
    Paul D.
  • Cappo
    Cappo Posts: 71
    DavidD said:

    Getting an answer from the TC is like pulling teeth. I just think they don't care as long as they get there money, they have a DONT GIVE A SHIT attitude. And it sucks!
    If your in the business of supply good to people, you better be sure that they are in perfect condition. If not don't get in the business. Still waiting for a answer on my damaged vault vinyl. And it feels like I'm not going to get one.
    Care to respond santos?

    Just curious, what was the damage?
    The first disc in mine is really warped, I asked if any replacements were available and have not heard back.

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