New 10C ticket policy

aNiMaL · July 2013

I haven't been here for some time. I am really excited about the "countdown."

I was just browsing the new website and came across the new 10C ticket policy. Anyone else's brain hurt after reading the FAQ? Is it as complicated as it seems? Is this new policy to try and keep the website from crashing when tickets go on sale?

october22 · July 2013

aNiMaL wrote:

I haven't been here for some time. I am really excited about the "countdown."

I was just browsing the new website and came across the new 10C ticket policy. Anyone else's brain hurt after reading the FAQ? Is it as complicated as it seems? Is this new policy to try and keep the website from crashing when tickets go on sale?

It's actually pretty easy in practice.

But it also completely sucks. We will still have to see how it plays out during a proper tour but yes, it completely eliminates any crashing (along with your chance to get 10C tickets to more than one show (or even one show, for that matter)).

NWOntario · July 2013

I like it a lot more now that I've won it.

aNiMaL · July 2013

october22 wrote:

aNiMaL wrote:

I haven't been here for some time. I am really excited about the "countdown."

I was just browsing the new website and came across the new 10C ticket policy. Anyone else's brain hurt after reading the FAQ? Is it as complicated as it seems? Is this new policy to try and keep the website from crashing when tickets go on sale?

It's actually pretty easy in practice.

But it also completely sucks. We will still have to see how it plays out during a proper tour but yes, it completely eliminates any crashing (along with your chance to get 10C tickets to more than one show (or even one show, for that matter)).

So you cannot buy tickets to more than one show?

Norman · July 2013

aNiMaL wrote:

october22 wrote:

aNiMaL wrote:

I haven't been here for some time. I am really excited about the "countdown."

I was just browsing the new website and came across the new 10C ticket policy. Anyone else's brain hurt after reading the FAQ? Is it as complicated as it seems? Is this new policy to try and keep the website from crashing when tickets go on sale?

It's actually pretty easy in practice.

But it also completely sucks. We will still have to see how it plays out during a proper tour but yes, it completely eliminates any crashing (along with your chance to get 10C tickets to more than one show (or even one show, for that matter)).

So you cannot buy tickets to more than one show?

I believe you can, but you have 1st priority 2nd priority etc.

Get_Right · July 2013

aNiMaL wrote:

So you cannot buy tickets to more than one show?

You can in theory.

But if you lose out on your first choice, there is a decent chance (depending on the markets) your second and third choices will be sold out and you will get shut out.

This happened to a lot of folks in the Wrigley lotto.

Choose your first choice wisely.

aNiMaL · July 2013

Get_Right wrote:

aNiMaL wrote:

So you cannot buy tickets to more than one show?

You can in theory.

But if you lose out on your first choice, there is a decent chance (depending on the markets) your second and third choices will be sold out and you will get shut out.

This happened to a lot of folks in the Wrigley lotto.

Choose your first choice wisely.

Duly noted. It sure seems way more complicated now... :?

kid canada · July 2013

aNiMaL wrote:

Get_Right wrote:

aNiMaL wrote:

So you cannot buy tickets to more than one show?

You can in theory.

But if you lose out on your first choice, there is a decent chance (depending on the markets) your second and third choices will be sold out and you will get shut out.

This happened to a lot of folks in the Wrigley lotto.

Choose your first choice wisely.

Duly noted. It sure seems way more complicated now... :?

The process itself is way more simple than before. The results, however, are a mixed bag depending on whether you're the kind of person who used to be willing/able to hammer Ticketmaster/PJ site when tix went on sale (in which case you probably hate the new process), or someone who prefers just being able to click on shows you want one time and then wait and see the results (in which case you are much happier).

I was in the former camp. The Wrigley and London shows were the first shows I had tried to get 10C tickets to without success since 2001 (about 30 shows in the meantime) - including PJ20 and The Vic, both of which I secured (though I was able to get London tix today in the behind the stage drop). I was someone who could/would sit by a computer for the second the tix went onsale, since I have my own office and computer access. That said, if I had a different job I would probably have thought that process was unfair and welcome the change.

aNiMaL · July 2013

Yeah, I have always been able to be online the moment tickets went on sale and have always previously gotten tickets to any show I wanted. I am a tad concerned that I won't this time around. Oh well, I guess we have to wait and see how it goes for a full blown tour.

-Emma- · July 2013

I wish that 10C would change their policy so there would be option to buy a single ticket. Surely not everyone needs a pair of tickets!

mattcoz · July 2013

Get_Right wrote:

But if you lose out on your first choice, there is a decent chance (depending on the markets) your second and third choices will be sold out and you will get shut out.

A lot of people keep saying this, but I've seen no reason to believe it's true. It would be nice if they gave us more details about the selection process.

Mcam55 · July 2013

If they announce an east coast tour, say Boston NYC Philly Hartford...its going to be tough to even get 1 pair of 10club seats. If your 1st choice is Boston and you dont get selected...theres no chance your 2nd,3rd,4th choice are going to get selected because all the tickets are going to go to the people who selected those other shows #1.

I think most people are going to be lucky to get 1 pair for a small tour.

mattcoz · July 2013

Mcam55 wrote:

If they announce an east coast tour, say Boston NYC Philly Hartford...its going to be tough to even get 1 pair of 10club seats. If your 1st choice is Boston and you dont get selected...theres no chance your 2nd,3rd,4th choice are going to get selected because all the tickets are going to go to the people who selected those other shows #1.

Why does everyone think this is how it works? It makes no sense.

october22 · July 2013

mattcoz wrote:

Mcam55 wrote:

If they announce an east coast tour, say Boston NYC Philly Hartford...its going to be tough to even get 1 pair of 10club seats. If your 1st choice is Boston and you dont get selected...theres no chance your 2nd,3rd,4th choice are going to get selected because all the tickets are going to go to the people who selected those other shows #1.

Why does everyone think this is how it works? It makes no sense.

Because that's the model they used for the test run. They had the imaginary shows and you put in for priority among those shows.

Wilds · July 2013

I've posted a lot on this, but enjoy the dialogue.

I'm one of the lucky/skilled/hard working

/tenacious/F5ers who ALWAYS got tickets to any and every show I ever tried for under the old system, along with a couple of friends we never missed.

And I'm firmly in the camp that the new system is far superior to the old one.

Why?

1. It's fair.

Let's say for discussion sake that there are 2000 tickets available to 10 shows at 200 tickets per venue, or 100 pairs. In the past the distribution of these 2000 tickets went 1000 lucky Ten Club members, and under that system, quite a few of those 1000 members got multiple shows. (some fuzzy math, but gets the point across.)

Now more members are able to get tickets to at least one show, and some who in the past got multiple shows at the expense of more distribution are out of luck. I don't weep for them. I'm simply happy for the fact that more get something.

And it unfairly punished those who couldn't be around to F5 all day. People with jobs, or professions where they were required to leave the computer screen. (Let's say an EMT/Ambulance driver for arguments sake?)

2. Wasted time.

I don't have to waste my time online. The same number of tickets are given out. Approximately the same number of people are shut out, but the difference is NONE of us had to waste any time online. A waste for those that got tickets, although the end result left us happy, and a complete and absolute mind fuck for those that got shut out. The anger, vitriol, and frustration that this process caused, has been forgotten by some, but it made the anger over the new system seem like X-mas morning.

3. The dirty (secret) ticket trick.

That must remain unspoken about lest those who performed such chicanery be forever shamed by the group. But it existed and it was terribly unfair to those who were not in the know.

4. The Ten Club is doing right by it's members.

This new system gets the same number of tickets into the fans hands as before, its just now getting to more fans. Instead of "Hard work" (damn typing that makes me lol

) Fans now have to (attempt) to intelligently, strategically try and make an educated decision about what priority they want to put in for tickets. I'm enjoying the challenge.

I failed on the first attempt, I put in for London, then 1st tier Wrigley, then the Pit, and then the 2nd tier. I lost. Had I put in for the 2nd tier, I think I would have been guaranteed tickets, but what would be the fun in that.

For the Fall tour, with SD, LA1, LA2, LV, SB, and perhaps SF1, and SF2, I think I would be much better off putting SB, or SD, but then I would have to drive a bit further than LA, then again, perhaps LA1 is the right choice as all fans "know" that the 2nd night in the same city is the better show.....

Or perhaps I put all my eggs into the show in Phoenix..... My 188,XXX fan club number would probably get me into the 5th row.

dimitrispearljam · July 2013

Wilds wrote:

I've posted a lot on this, but enjoy the dialogue.

I'm one of the lucky/skilled/hard working /tenacious/F5ers who ALWAYS got tickets to any and every show I ever tried for under the old system, along with a couple of friends we never missed.

And I'm firmly in the camp that the new system is far superior to the old one.

Why?

1. It's fair.

Let's say for discussion sake that there are 2000 tickets available to 10 shows at 200 tickets per venue, or 100 pairs. In the past the distribution of these 2000 tickets went 1000 lucky Ten Club members, and under that system, quite a few of those 1000 members got multiple shows.

Now more members are able to get tickets to at least one show, and some who in the past got multiple shows at the expense of more distribution are out of luck. I don't weep for them. I'm simply happy for the fact that more get something.

And it unfairly punished those who couldn't be around to F5 all day. People with jobs, or professions where they were required to leave the computer screen. (Let's say an EMT/Ambulance driver for arguments sake?)

2. Wasted time.

I don't have to waste my time online. The same number of tickets are given out. Approximately the same number of people are shut out, but the difference is NONE of us had to waste any time online. A waste for those that got tickets, although the end result left us happy, and a complete and absolute mind fuck for those that got shut out. The anger, vitriol, and frustration that this process caused, has been forgotten by some, but it made the anger over the new system seem like X-mas morning.

3. The dirty (secret) ticket trick.

That must remain unspoken about lest those who performed such chicanery be forever shamed by the group. But it existed and it was terribly unfair to those who were not in the know.

4. The Ten Club is doing right by it's members.

This new system gets the same number of tickets into the fans hands as before, its just now getting to more fans. Instead of "Hard work" (damn typing that makes me lol ) Fans now have to (attempt) to intelligently, strategically try and make an educated decision about what priority they want to put in for tickets. I'm enjoying the challenge.

I failed on the first attempt, I put in for London, then 1st tier Wrigley, then the Pit, and then the 2nd tier. I lost. Had I put in for the 2nd tier, I think I would have been guaranteed tickets, but what would be the fun in that.

For the Fall tour, with SD, LA1, LA2, LV, SB, and perhaps SF1, and SF2, I think I would be much better off putting SB, or SD, but then I would have to drive a bit further than LA, then again, perhaps LA1 is the right choice as all fans "know" that the 2nd night in the same city is the better show.....

Or perhaps I put all my eggs into the show in Phoenix..... My 188,XXX fan club number would probably get me into the 5th row.

oh yeah..

yosi · July 2013

Since I haven't tried using the new system, I was wondering if people were notified before the public sale of tickets. If so, than this system seems pretty fair because there was still the chance to by tickets through TM/Livenation/whatever. If not, than that is a major bummer.

dimitrispearljam · July 2013

yosi wrote:

Since I haven't tried using the new system, I was wondering if people were notified before the public sale of tickets. If so, than this system seems pretty fair because there was still the chance to by tickets through TM/Livenation/whatever. If not, than that is a major bummer.

ofcourse..always fan club tix sales are before public sales no matter the system 10 sale the tix

eddiec · July 2013

Wilds wrote:

3. The dirty (secret) ticket trick.

That must remain unspoken about lest those who performed such chicanery be forever shamed by the group. But it existed and it was terribly unfair to those who were not in the know.

Oh please elaborate.

Wilds · July 2013

eddiec wrote:

Wilds wrote:

3. The dirty (secret) ticket trick.

That must remain unspoken about lest those who performed such chicanery be forever shamed by the group. But it existed and it was terribly unfair to those who were not in the know.

Oh please elaborate.

I wasn't in the know.... but if you read some of the threads on the subject it gets spelled out pretty well.

100 Pacer · July 2013

eddiec wrote:

Wilds wrote:

3. The dirty (secret) ticket trick.

That must remain unspoken about lest those who performed such chicanery be forever shamed by the group. But it existed and it was terribly unfair to those who were not in the know.

Oh please elaborate.

There were two schools of thought on the subject. There were those, like myself, who simply optimized their browser by running CCleaner before a ticket sale to ensure their browser would operate as efficiently as possible alongside a reliable/quick internet connection while only pulling up the secure URL portion of the Goods section. There was absolutely no "dirty" aspect to this in my humble opinion - simply common sense. There were others, however, that would open up multiple browser windows and played around with potential URL addresses in order to load up specific ticket pages the moment they went live. Some have called this "dirty".

New 10C ticket policy

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