Apple Mac Problems

Byrnzie · June 2013

I bought a MacBook Pro last week. Can anyone tell me why I'm unable to view photo's in Google Earth with my Mac? Do I need to download some software?

Also, my speakers don't work with my mac. Anyone know why that might be? Do I need to download some software for the sound too?

One more thing...I used to be able to download videos from Youtube using http://keepvid.com/ but now this doesn't work. I've downloaded the Java software but when I click to download the video nothing happens.

front spacer · June 2013

The problem is.....you bought an Apple Mac.

mervin50 · June 2013

Byrnzie wrote:

I bought a MacBook Pro last week. Can anyone tell me why I'm unable to view photo's in Google Earth with my Mac? Do I need to download some software?

Also, my speakers don't work with my mac. Anyone know why that might be? Do I need to download some software for the sound too?

One more thing...I used to be able to download videos from Youtube using http://keepvid.com/ but now this doesn't work. I've downloaded the Java software but when I click to download the video nothing happens.

Are you using Safari or another browser? I'd recommend taking a trip down to the Apple Store and book a session with one of the apple 'genius' to get it figured out.

Byrnzie · June 2013

mervin50 wrote:

Byrnzie wrote:

I bought a MacBook Pro last week. Can anyone tell me why I'm unable to view photo's in Google Earth with my Mac? Do I need to download some software?

Also, my speakers don't work with my mac. Anyone know why that might be? Do I need to download some software for the sound too?

One more thing...I used to be able to download videos from Youtube using http://keepvid.com/ but now this doesn't work. I've downloaded the Java software but when I click to download the video nothing happens.

Are you using Safari or another browser? I'd recommend taking a trip down to the Apple Store and book a session with one of the apple 'genius' to get it figured out.

I'm jumping between Safari & Firefox. problem is, my Chinese isn't good enough to have a technical chat about computer with a Chinese fella who speaks no English.

lukin2006 · June 2013

I use keep vid with safari no problem ...

for videos with firefox there is a plugin called video helper.

are you using external speakers? if so you might have to go into preference pane ... then sound and tweak the settings.

you could also go to here and ask your question http://forums.macrumors.com
plenty of really knowledgeable people there.

or call apple support.

Byrnzie · June 2013

lukin2006 wrote:

I use keep vid with safari no problem ...

for videos with firefox there is a plugin called video helper.

are you using external speakers? if so you might have to go into preference pane ... then sound and tweak the settings.

you could also go to here and ask your question http://forums.macrumors.com
plenty of really knowledgeable people there.

or call apple support.

Thanks. I'll give those ideas a go.

Travelar · July 2013

Hit F12 on your keyboard. It should turn the volume up...

Byrnzie · July 2013

So, I took everyone's advice and bought an Apple Mac, but there's three things that I can't do with it.

1. I can't view anyone's photo's in Google Earth - but strangely I can view my own, uploaded with Panoramio.

2. I can't download Youtube videos.

3. I can't stream anything. I just tried streaming the tennis final and was told I needed to install a plug-in. When I clicked on the link it took me to a page where I can download VLC player. I already have VLC Player!

Byrnzie · July 2013

Well, I've had this MacBook Pro now for a few weeks and I still can't view photo's in Google Earth, open flac files, download Youtube video's, or stream anything online.

Also, it seems to overheat quite a bit.

And I can't get any online assistance from Apple because I'm in China.

Starting to wish I'd bought a PC instead.

lukin2006 · July 2013

all of those things work for me ... I know this is a silly suggestion but have you made sure your software is completely up to date. Other than you could have gotten a bad machine you'll need to somehow contact apple support or possibly return the machine. I'm sure if your having that many difficulties they'd exchange the machine. Good luck.

Heisenberg · July 2013

It's sounds to me like you might be missing a Flash plugin. Go to adobe.com and download the latest update for Flash. But then again, what do I know...I can't even change my friggin avatar.

DeLukin · July 2013

You do need a separate app to use Google Earth:

http://www.google.com/earth/download/ge/agree.html

As far as I know, Google Earth isn't a very good tool for view photos. I use Picasa along with my Google+ account (on a Mac) and everything works fine.

Downloading youTube videos is actually quite easy on a Mac, if you know what you're looking for. Safari has an Activity window which lets you view content as it is downloaded to your machine. If you watch a video you'll see a lot of crap going on in the Activity window, but eventually you'll see a file that is larger than the rest. That's the video file - of course it's going to be in a format that you'll need to convert so you will need an FLV to MOV converter or something similar.

As far as sound, you will need to go to your system preferences and then the Output tab. Make sure your external speakers are selected.

Macs aren't worse, just different. Give yours a chance and I guarantee after a few months you'll love it. If not, put it on eBay and you'll probably get a good price. Also, there are TONS of resources online for the problems you mentioned having, so I'd recommend hitting the Google for any answers you need moving forward.

willswisher · July 2013

This may be a silly question but did you try re-downloading java? Also ive noticed firefox works best (for me) with java yet theres still troubles at times with pogo games but ive even gotten those to work most of the time.

Byrnzie · July 2013

Thanks for the info. I'll try and sort it out.

Byrnzie · July 2013

DeLukin wrote:

You do need a separate app to use Google Earth:

http://www.google.com/earth/download/ge/agree.html

As far as I know, Google Earth isn't a very good tool for view photos. I use Picasa along with my Google+ account (on a Mac) and everything works fine.

Downloading youTube videos is actually quite easy on a Mac, if you know what you're looking for. Safari has an Activity window which lets you view content as it is downloaded to your machine. If you watch a video you'll see a lot of crap going on in the Activity window, but eventually you'll see a file that is larger than the rest. That's the video file - of course it's going to be in a format that you'll need to convert so you will need an FLV to MOV converter or something similar.

As far as sound, you will need to go to your system preferences and then the Output tab. Make sure your external speakers are selected.

Macs aren't worse, just different. Give yours a chance and I guarantee after a few months you'll love it. If not, put it on eBay and you'll probably get a good price. Also, there are TONS of resources online for the problems you mentioned having, so I'd recommend hitting the Google for any answers you need moving forward.

I sorted the sound out a couple of weeks ago. I was just being dumb and hadn't turned it up using the F12 button (I am Fred Flintstone when it comes to technology). Also, I just downloaded a free video downloader add-on with Firefox so I'll see if that works. Maybe the one i was suing previously - keepvid.com is only compatible with a pc?

Byrnzie · September 2013

The only problem I still have with my mac is the right click function with the mouse. I.e, if I want to delete a url from my bookmarks I can't do it, as I can't right click on a drop-down menu. Any suggestions?

FrankieG · October 2013

right click on pc = 2-finger click on mac

Byrnzie · October 2013

FrankieG wrote:

right click on pc = 2-finger click on mac

Eh??

guitar59 · October 2013

Byrnzie wrote:

FrankieG wrote:

right click on pc = 2-finger click on mac

Eh??

On the mouse pad you use 2 fingers to click...that works on the laptop versions...not sure what you do if you have an actual mouse.

Byrnzie · October 2013

guitar59 wrote:

Byrnzie wrote:

FrankieG wrote:

right click on pc = 2-finger click on mac

Eh??

On the mouse pad you use 2 fingers to click...that works on the laptop versions...not sure what you do if you have an actual mouse.

Yeah, i have a mouse, and can't right-click on any drop-down menu.

Bronx Bombers · October 2013

You don't need to right click just select the bookmark icon or the bookmark tab on the browser where you can move around or delete your bookmarks.

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