Exchanging Personalised Tickets - Help?
smcleish
Oxford Posts: 137
Dear PJammers,
If you are selling your persoanalized e-tickets to a fellow PJammer, is it mandatory to get the name on the ticket changed?
I've had a look on the ticketmaseter website and it does state the following (see below), but do you really need to do this???
Any help would be much appreciated, thanks,
Stuart
from ticketmaster website:
How will personalized tickets be controlled at the entrance?
The identity of the ticket holder will be checked at the entrance to the event. The ticket holder has to prove his/her identity by showing an ID-card, passport, driver’s license, EC or credit card.
What happens if I cannot prove my identity at the entrance?
The promoter has the right to deny access to the show if you cannot prove your identity at the entrance by showing an ID-card, passport, driver’s license, EC or credit card
How can I change the name on the ticket?
Only the original buyer of the ticket can arrange a re-personalization. Therefore, the buyer has to log in on tickets.de and enter the first and last name as well as the email address of the new ticketholder Furthermore, the buyer has to upload an ID-card scan of the person which has been indicated on the ticket before.
I have no ID-card which I can upload, what next?
Alternatively, you can also upload a passport or driver’s licence of the ticketholder. Should you not be able to upload the according documents, we cannot accept your re-personalization request. However, you can still sell your tickets in the ticket exchange.
How much will a re-personalization cost?
A re-perzonalisation will cost 5,- Euro per ticket and can only be payed by credit card.
If you are selling your persoanalized e-tickets to a fellow PJammer, is it mandatory to get the name on the ticket changed?
I've had a look on the ticketmaseter website and it does state the following (see below), but do you really need to do this???
Any help would be much appreciated, thanks,
Stuart
from ticketmaster website:
How will personalized tickets be controlled at the entrance?
The identity of the ticket holder will be checked at the entrance to the event. The ticket holder has to prove his/her identity by showing an ID-card, passport, driver’s license, EC or credit card.
What happens if I cannot prove my identity at the entrance?
The promoter has the right to deny access to the show if you cannot prove your identity at the entrance by showing an ID-card, passport, driver’s license, EC or credit card
How can I change the name on the ticket?
Only the original buyer of the ticket can arrange a re-personalization. Therefore, the buyer has to log in on tickets.de and enter the first and last name as well as the email address of the new ticketholder Furthermore, the buyer has to upload an ID-card scan of the person which has been indicated on the ticket before.
I have no ID-card which I can upload, what next?
Alternatively, you can also upload a passport or driver’s licence of the ticketholder. Should you not be able to upload the according documents, we cannot accept your re-personalization request. However, you can still sell your tickets in the ticket exchange.
How much will a re-personalization cost?
A re-perzonalisation will cost 5,- Euro per ticket and can only be payed by credit card.
Post edited by Unknown User on
0
Comments
my information is that for example in Netherlands tickets were NOT personalized, whereas in Germany they were... maybe someone can help also on this?
cheers
My tickets that I received in the mail for Amsterdam do not include my name. My E-tickets for Berlin do.
Just log into www.tickets.de , go to tickets, press the re-personalized button and enter the new owners name and load his scanned ID ... Within 24 hours you should be informed that all worked well ...