TicketWeb investigates online database attack

jonbond1779
jonbond1779 London, UK Posts: 1,642
edited February 2012 in The Porch
Sound Familiar?

http://www.bbc.co.uk/newsbeat/17011968

Ticketing agent TicketWeb says it is investigating an online attack which saw an "unauthorised party" contact their customer database.

Customers were sent "up to" four emails on Saturday 11 February asking them to click on a software update.

They say customers' credit card information was not "vulnerable during the attack".

TicketWeb has contacted their customers asking them to "not to click this link" and "delete" the invitation.

A statement from the company said: "Customers who may have entered card details upon following the link have been advised to contact their card issuer immediately for advice in respect of the best course of action to take in their particular circumstances."

They said they "sincerely regret any concern that may have been caused."

The statement continued: "TicketWeb UK take the security of customer data very seriously and will be liaising with the Information Commissioner's Office in relation to this unauthorised system access."

In an email to customers on Saturday TicketWeb said they have taken action to prevent further "vulnerability" and that they are continuing to "resolve this concern".

It added: "We are continuing to investigate this unauthorised access, and will send you a follow-up email when we have additional information."

TicketWeb is part of Ticketmaster one of the UK's leading internet based agents selling tickets for thousands of entertainment events including concerts, clubs and exhibitions.
"Bring it back, to the clean form. To the pure form"

28/09/04 - Boston, 20/04/06 - London [\\mm//Astoria\\mm//] - 18/06/07 - Wembley Arena, 11/08/09 -  London [\\mm//Shepherds Bush Empire\\mm//],18/08/09 - 02 Arena, 25/06/10 - Hyde Park, 26/06/12 - Amsterdam, 27/06/12 - Amsterdam, 08/07/14 - Leeds,11/07/14 - Milton Keynes, 13/06/18 - Amsterdam, 18/06/18 - London 02 Arena, 17/07/18 - London 02 Arena, 08/08/22 - Hyde Park, 9/08/22 - Hyde Park - 25/08/22 - Amsterdam.
Post edited by Unknown User on

Comments

  • PillowPants
    PillowPants Posts: 4,877
    doesn't sound familiar at all? why would it?
  • jonbond1779
    jonbond1779 London, UK Posts: 1,642
    PillowPants wrote:
    doesn't sound familiar at all? why would it?

    This is the second news story of ticketmaster sites falling foul to 'sabotage'!
    "Bring it back, to the clean form. To the pure form"

    28/09/04 - Boston, 20/04/06 - London [\\mm//Astoria\\mm//] - 18/06/07 - Wembley Arena, 11/08/09 -  London [\\mm//Shepherds Bush Empire\\mm//],18/08/09 - 02 Arena, 25/06/10 - Hyde Park, 26/06/12 - Amsterdam, 27/06/12 - Amsterdam, 08/07/14 - Leeds,11/07/14 - Milton Keynes, 13/06/18 - Amsterdam, 18/06/18 - London 02 Arena, 17/07/18 - London 02 Arena, 08/08/22 - Hyde Park, 9/08/22 - Hyde Park - 25/08/22 - Amsterdam.
  • RedMosquito22
    RedMosquito22 Posts: 8,158
    jonbond1779 wrote:
    PillowPants wrote:
    doesn't sound familiar at all? why would it?

    This is the second news story of ticketmaster sites falling foul to 'sabotage'!

    It's been happening for years. It's well known that scalpers have been gaining access to tickets minutes before customers can start purchasing.

    Yeah that's who I want running the 10 Club tickets.

    I honestly thing they went lottery because it's the most fail safe way to allocate 10 Club tickets. We will see if that continues for PJ's next US tour.
    Member 164xxx

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    More to Come....

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