correct me if i am wrong...

DS1119 · June 2011

teskeinc wrote:

DS1119 wrote:

teskeinc wrote:

on the positive side I returned my CD and DVD and received a full refund yesterday for 32.48$ only cost me $2.73 to send it back. lesson learned.

May I ask what address you used and did you just send it back or did you have email correspondance as well?

I had emailed 10 club asking them to credit the difference and honoring the Best Buy coupons. They responded that I could return any unopened items for a refund. The next day when my package arrived, I just changed the addresses on that envelope and took it straight to the post office. I mailed it back on June 1st received a credit on June 27th. Im not sure what the PO BOX is but Im sure 10 club could give you that info.

It wasnt that big of deal to save 16$ to me, I always thought I was doing the right thing by ordering from 10 club. I would rather have money going directly to supporting the band than a big box store. You used to get things a few days before release or an exclusive extra. Now you get it after the general public, you get to pay more (double for this) and no extras.

This has shown me they would rather I buy things from a big box store rather than preorder. I will be in the group that "tries" to order tickets only.

Ah ok. I hate to say but I pretty much mirror the way you feel. Thanks for the info. :thumbup:

Viva La Weiner · June 2011

RedMosquito22 wrote:

Citizen Zack wrote:

RedMosquito22 wrote:

Do you honestly think that Ed would not have copies at his shows? It's his record. If you think you can get it somewhere else cheaper than cancel your order. I canceled my blu-ray order in 5 seconds.

I don't think it's a surprise to anyone that Ed has his own record for sale at his solo shows. People's beef - and the crux of the whole argument here - is that there are plenty of copies to sell at his shows to anyone who wants to walk up and buy one, while people who preordered and pre-paid are waiting on the record a month after it's release because "we have to wait for more supplies from the pressing plant." It's only a shortage of supplies because it was decided that it was more important (profitable) to sell copies of the record that they had in hand to new customers and put loyal, paid-up fans on the back burner and make them wait even longer. Not cool. And the biggest follow up issue to that is the lack of communication. We just found out a couple of days ago about a screw up at the pressing plant, thus the even longer delay. Why couldn't that message be openly relayed with a sticky thread? Keep us in the loop and reward our loyalty. I think we pay for that much, at least.

Oh, and you can't get it somewhere else. Between a rock and a hard place.

Do you want them to wave a magic wand and have pallets of Ed's record to appear on their loading dock? We get it, the item has been delayed. This isn't the 10 Clubs fault. It's not like they have a ton of them and are sitting on the boxes having a laugh at our expense. They are sending them out as they get them. It's not like you are never going to get it. They sent you the mp3's for goodness sakes.

Listen, what good is whining about something that we, nor the 10 Club can control. I swear, the whining on this forum is unbelievable.

And honestly if you think your preorder outweighs Ed having enough copies on tour, you are out of your mind.

My feelings are that is comes down to communication. First let me say that I did not order the vinyl but did order the blue ray and song book through the ten club so i do not have too much of an axe to grind. My opinion is that people are disappointed that they ordered an item (vinyl) that they thought would only be available through the 10c only to find out it is available at the shows. If the 10c knew that it would be made available at the show, they could have made that fact known. I know it is not the best business practice but sometimes information is more valuable than making a sale. Communicating the availability to the item at EV shows would have given people an option to order and wait, or get it at the show. I feel that the 10c does its best to make everyone happy and some people are very demanding. My only hope is that the communication is improved either via the forum, tweets or AET. The better the communication from the 10C the less complaining on the Porch. With that said I will be faithfully checking my mailbox for the blue ray because personally I would rather give my money to the 10c than Best Buy. Just my opinions, not defending anyone just putting it out there, do as you see fit with it.

Citizen Zack · June 2011

Do you want them to wave a magic wand and have pallets of Ed's record to appear on their loading dock?

The sarcasm isn't necessary. It's a discussion. Sometimes people don't agree and can still have an adult conversation about it the issue.

We get it, the item has been delayed. This isn't the 10 Clubs fault.

I never said the delay was their fault. In fact, check Santos' thread updating us on the delay issue and all I've done is thank him for the updates.

It's not like they have a ton of them and are sitting on the boxes having a laugh at our expense. They are sending them out as they get them.

I don't think for one second they are sitting on mass quantities and laughing at it. Where did I give that impression? I've consistently stated that my issue is with the stock they do have being sold at shows instead of being sent to people WHO ALREADY PAID FOR IT.

It's not like you are never going to get it. They sent you the mp3's for goodness sakes.

I never doubted that I would eventually get it. But it's been a month since the release. And much more than a month since I paid for it. And if there was a shipping or plant issue and no one was getting it, I'd be fine. But they are getting copies, but aren't filling preorders who already paid. They're selling them on the road. And I ordered a vinyl, not mp3s.

Listen, what good is whining about something that we, nor the 10 Club can control. I swear, the whining on this forum is unbelievable

.

There's a world of difference between whining and having a discussion. If an opinion isn't filled with rainbows and sunshine about everything the 10 Club does, that doesn't mean it's whining. Do some people whine? Yes. Can you discuss your grievances maturely? Yes. Hell, Ed sings about it in Grievance.

And honestly if you think your preorder outweighs Ed having enough copies on tour, you are out of your mind.

Yes, I honestly think my preorder should be priority. I pay a fan club fee, paid in advance to preorder. A problem at the plant isn't the club's fault, but it sure as hell isn't mine either. If the club decides to sell what I already paid for to someone else and make me wait even longer, I have a problem with that. It's not whining. it's an opinion and I'm not "out of my mind" because my opinion is different than yours.

dimitrispearljam · June 2011

RedMosquito22 wrote:

Listen, what good is whining about something that we, nor the 10 Club can control. I swear, the whining on this forum is unbelievable.

And honestly if you think your preorder outweighs Ed having enough copies on tour, you are out of your mind.

you know i dont like complaining,but lets face it..10c choose the stock they had so far,goes on merch table on eddies tour and not first to the pre orders is wrong..i understand that its normal to have cd-vinyl on tour ,but i think they must finnish preorders first..i know the delay isnt their fault,but choose merch table from 10c members preorder it provoke this complain that i found it correct..,i understand the rest,you are right,we take the mp3,the shipping method was clear,will ship all together so its wrong to complain about shipping delay when you order all together ..etc

RedMosquito22 · June 2011

MB999 wrote:

My feelings are that is comes down to communication. First let me say that I did not order the vinyl but did order the blue ray and song book through the ten club so i do not have too much of an axe to grind. My opinion is that people are disappointed that they ordered an item (vinyl) that they thought would only be available through the 10c only to find out it is available at the shows. If the 10c knew that it would be made available at the show, they could have made that fact known. I know it is not the best business practice but sometimes information is more valuable than making a sale. Communicating the availability to the item at EV shows would have given people an option to order and wait, or get it at the show. I feel that the 10c does its best to make everyone happy and some people are very demanding. My only hope is that the communication is improved either via the forum, tweets or AET. The better the communication from the 10C the less complaining on the Porch. With that said I will be faithfully checking my mailbox for the blue ray because personally I would rather give my money to the 10c than Best Buy. Just my opinions, not defending anyone just putting it out there, do as you see fit with it.

Wait a second. There was never an announcement that the vinyl was a 10 Club exclusive item. In fact that makes absolutely no sense whatsoever. Why would the 10 Club have to announce that the vinyl was being sold at the shows? What band tells you in advance what they are selling on tour. This is ridiculous.

this things you guys come up with astonishes me. you complain about them not sending you the blu-ray when you have known for a month and a half you weren't getting it. You then complain about not having it when you could have cancelled the order and got it cheaper somewhere else.

RedMosquito22 · June 2011

dimitrispearljam wrote:

RedMosquito22 wrote:

Listen, what good is whining about something that we, nor the 10 Club can control. I swear, the whining on this forum is unbelievable.

And honestly if you think your preorder outweighs Ed having enough copies on tour, you are out of your mind.

you know i dont like complaining,but lets face it..10c choose the stock they had so far,goes on merch table on eddies tour and not first to the pre orders is wrong..i understand that its normal to have cd-vinyl on tour ,but i think they must finnish preorders first..

Santos: Hey Ed, I know you want Vinyl's on tour but joe schmoe in Arkansas hasn't gotten his copy yet. Do you think it would be ok if we didn't give you any on tour because these guys preordered something that hasn't been released anywhere yet?

Ed: Let me get this straight Santos, you want me to not have any copies of the vinyl on my tour until the preorders are filled?

Santos: Correct.

Ed: I don't think so.

Viva La Weiner · June 2011

RedMosquito22 wrote:

MB999 wrote:

My feelings are that is comes down to communication. First let me say that I did not order the vinyl but did order the blue ray and song book through the ten club so i do not have too much of an axe to grind. My opinion is that people are disappointed that they ordered an item (vinyl) that they thought would only be available through the 10c only to find out it is available at the shows. If the 10c knew that it would be made available at the show, they could have made that fact known. I know it is not the best business practice but sometimes information is more valuable than making a sale. Communicating the availability to the item at EV shows would have given people an option to order and wait, or get it at the show. I feel that the 10c does its best to make everyone happy and some people are very demanding. My only hope is that the communication is improved either via the forum, tweets or AET. The better the communication from the 10C the less complaining on the Porch. With that said I will be faithfully checking my mailbox for the blue ray because personally I would rather give my money to the 10c than Best Buy. Just my opinions, not defending anyone just putting it out there, do as you see fit with it.

Wait a second. There was never an announcement that the vinyl was a 10 Club exclusive item. In fact that makes absolutely no sense whatsoever. Why would the 10 Club have to announce that the vinyl was being sold at the shows? What band tells you in advance what they are selling on tour. This is ridiculous.

this things you guys come up with astonishes me. you complain about them not sending you the blu-ray when you have known for a month and a half you weren't getting it. You then complain about not having it when you could have cancelled the order and got it cheaper somewhere else.

Thanks for having an open mind, it was just a suggestion, your arrogance and condescension is not appreciated. They (10C) don't have to do anything, nor do I feel they need to, it was suggestion. Ever hear of one? It would have been a nicety/bonus for them to say that the vinyl would be available at the show.

I am not complaining about anything, did you read my post? I am faithfully waiting for my blue ray.

I guess having an opinion that is different that yours is ridiculous?

dimitrispearljam · June 2011

RedMosquito22 wrote:

dimitrispearljam wrote:

RedMosquito22 wrote:

Listen, what good is whining about something that we, nor the 10 Club can control. I swear, the whining on this forum is unbelievable.

And honestly if you think your preorder outweighs Ed having enough copies on tour, you are out of your mind.

you know i dont like complaining,but lets face it..10c choose the stock they had so far,goes on merch table on eddies tour and not first to the pre orders is wrong..i understand that its normal to have cd-vinyl on tour ,but i think they must finnish preorders first..

Santos: Hey Ed, I know you want Vinyl's on tour but joe schmoe in Arkansas hasn't gotten his copy yet. Do you think it would be ok if we didn't give you any on tour because these guys preordered something that hasn't been released anywhere yet?

Ed: Let me get this straight Santos, you want me to not have any copies of the vinyl on my tour until the preorders are filled?

Santos: Correct.

Ed: I don't think so.

i understand exactly what u talking about..already post some pages ago that its normal ed has his music at the shows.its his art,his work,i get it..if wasnt the delay from manufactor we wouldnt talk about it now..from the moment there is a delay,they need to make a choice..they did..and its not fair for people preorder it..and i understand complaining...even im in the lucky ones got already confirmation mail of shipping 3 weeks ago ,the international customers 10c choose to sent the copies they have in stock,cos we always get late our orders

RedMosquito22 · June 2011

I ordered it immediately and have nothing else on my order and haven't even gotten an email. I'm not here whining about it. Why you may ask. because I eventually will have it and I am perfectly content on listening to my CD until it shows up.

pjl44 · June 2011

RedMosquito22 wrote:

dimitrispearljam wrote:

RedMosquito22 wrote:

Listen, what good is whining about something that we, nor the 10 Club can control. I swear, the whining on this forum is unbelievable.

And honestly if you think your preorder outweighs Ed having enough copies on tour, you are out of your mind.

you know i dont like complaining,but lets face it..10c choose the stock they had so far,goes on merch table on eddies tour and not first to the pre orders is wrong..i understand that its normal to have cd-vinyl on tour ,but i think they must finnish preorders first..

Santos: Hey Ed, I know you want Vinyl's on tour but joe schmoe in Arkansas hasn't gotten his copy yet. Do you think it would be ok if we didn't give you any on tour because these guys preordered something that hasn't been released anywhere yet?

Ed: Let me get this straight Santos, you want me to not have any copies of the vinyl on my tour until the preorders are filled?

Santos: Correct.

Ed: I don't think so.

You're right...I have a solid memory of the stacks of Into the Wild vinyls available during the last tour. Also, every Pearl Jam tour prior to Backspacer. And the Tres Mts show. As a matter of fact, as a Pearl Jam fan, I've become quite accustomed to being able to rely on grabbing a copy of the current LP on my way out of the show.

Or exactly the opposite.

RedMosquito22 · June 2011

What happened on past tours means absolutely nothing. He obviously wanted them at the merch stands this tour and he got them. Next time you see him complain about it.

EdsonNascimento · June 2011

RedMosquito22 wrote:

What happened on past tours means absolutely nothing. He obviously wanted them at the merch stands this tour and he got them. Next time you see him complain about it.

This is a tremendous idea. At PJ20, they should have a booth set up with Ed and the boys rotating so we can perform the "airing of grievances." Then, the PJ part of the show cannot start until we've had the feats of strength.

Kramer thinks it's a bit cookoo, but if Zoolander's dad thinks its good, then I think its good.

RedMosquito22 · June 2011

EdsonNascimento wrote:

RedMosquito22 wrote:

What happened on past tours means absolutely nothing. He obviously wanted them at the merch stands this tour and he got them. Next time you see him complain about it.

This is a tremendous idea. At PJ20, they should have a booth set up with Ed and the boys rotating so we can perform the "airing of grievances." Then, the PJ part of the show cannot start until we've had the feats of strength.

Kramer thinks it's a bit cookoo, but if Zoolander's dad thinks its good, then I think its good.

It would be a Festivus Miracle!!!!!!!!!

pjl44 · June 2011

RedMosquito22 wrote:

What happened on past tours means absolutely nothing. He obviously wanted them at the merch stands this tour and he got them. Next time you see him complain about it.

You really can't see how this is frustrating? It's one thing if they grabbed a stack for promotional purposes, have Letterman hold, give away to family and friends, etc. They're not part of the production, they're selling them at the merch table.

That said, I can totally envision a scenario where they found out about the manufacturers' delay after they had already packed up a bunch to send out on the road. If that's the case, a quick "sorry we goofed" as part of an update will put any reasonable complaints to bed. Sure there will always be people ready to complain for the sake of complaining, but I really think there's a legitimate gripe here considering the amount of information we've been given.

RedMosquito22 · June 2011

pjl44 wrote:

RedMosquito22 wrote:

What happened on past tours means absolutely nothing. He obviously wanted them at the merch stands this tour and he got them. Next time you see him complain about it.

You really can't see how this is frustrating? It's one thing if they grabbed a stack for promotional purposes, have Letterman hold, give away to family and friends, etc. They're not part of the production, they're selling them at the merch table.

That said, I can totally envision a scenario where they found out about the manufacturers' delay after they had already packed up a bunch to send out on the road. If that's the case, a quick "sorry we goofed" as part of an update will put any reasonable complaints to bed. Sure there will always be people ready to complain for the sake of complaining, but I really think there's a legitimate gripe here considering the amount of information we've been given.

I honestly couldn't give 2 shits about there being vinyls on tour. I preordered it and haven't gotten an email either. I was at the Philly show and had no interest in paying more at the merch table. The thing with me is I know I will get it. Why would I care if some people get it before me?

boyo79 · June 2011

RedMosquito22 wrote:

pjl44 wrote:

RedMosquito22 wrote:

What happened on past tours means absolutely nothing. He obviously wanted them at the merch stands this tour and he got them. Next time you see him complain about it.

You really can't see how this is frustrating? It's one thing if they grabbed a stack for promotional purposes, have Letterman hold, give away to family and friends, etc. They're not part of the production, they're selling them at the merch table.

That said, I can totally envision a scenario where they found out about the manufacturers' delay after they had already packed up a bunch to send out on the road. If that's the case, a quick "sorry we goofed" as part of an update will put any reasonable complaints to bed. Sure there will always be people ready to complain for the sake of complaining, but I really think there's a legitimate gripe here considering the amount of information we've been given.

I honestly couldn't give 2 shits about there being vinyls on tour. I preordered it and haven't gotten an email either. I was at the Philly show and had no interest in paying more at the merch table. The thing with me is I know I will get it. Why would I care if some people get it before me?

I agree with RM22. International orders from 10C take 6 weeks to get to me. Should I be pissed that some people have the vinyl but I have to wait longer because I don't live in America? Who cares that folk can pick up the vinyl at the shows? I pre-ordered the vinyl and in the next few weeks it'll arrive at my house. If you pre-ordered it or ordered from 10C you'll get it soon enough!

DS1119 · June 2011

Out of order??? This whole club is out of order!!!

I would put a picture of Al Pacino here but after only five fucking years I still can't figure out how to insert one!!!

pjl44 · June 2011

RedMosquito22 wrote:

I honestly couldn't give 2 shits about there being vinyls on tour. I preordered it and haven't gotten an email either. I was at the Philly show and had no interest in paying more at the merch table. The thing with me is I know I will get it. Why would I care if some people get it before me?

It's not about having it first, at least for me. I don't even mind waiting; mistakes happen and 99% of the time I'm with you in feeling the Ten Club is on point. But if my order is delayed because there was a conscious decision to take stock on the road rather than fulfill previously placed orders, I'm going to throw my hand up.

There's a huge difference between the "I think you goofed on this and want to let you know" complaint vs. the "everything they've done lately sucks and everyone should be fired" complaint. I think we're probably in agreement on the latter, but you need to leave room for the former.

RedMosquito22 · June 2011

pjl44 wrote:

It's not about having it first, at least for me. I don't even mind waiting; mistakes happen and 99% of the time I'm with you in feeling the Ten Club is on point. But if my order is delayed because there was a conscious decision to take stock on the road rather than fulfill previously placed orders, I'm going to throw my hand up.

Go for it.

DS1119 · June 2011

Over-Inflated Sense Of Self Worth wrote:

pjl44 wrote:

It's not about having it first, at least for me. I don't even mind waiting; mistakes happen and 99% of the time I'm with you in feeling the Ten Club is on point. But if my order is delayed because there was a conscious decision to take stock on the road rather than fulfill previously placed orders, I'm going to throw my hand up.

Go for it.

I can not stop laughing at your new screen name!!

correct me if i am wrong...

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