Canadian SDX DUTY/VAT overpayment issue

2

Comments

  • pjfan31
    pjfan31 Posts: 7,335
    Is this the same issue or orders being sent to Australia? $70 something... not to mention being charged $169 AUD even when our dollar is buying $1.05 US.... Just doesn't make sense to me...
    Sydney 11/02/2003
    Sydney 14/02/2003
    Sydney 07/11/2006
    Sydney 18/11/2006
    Sydney 22/11/2009
    EV Sydney 18/03/2011
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    Melbourne 24/01/2014
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    EV Sydney 13/02/2014
  • TBibby
    TBibby Posts: 393
    dimitrispearljam wrote:
    good new for Canadians..great work there Santos
  • ACCBootlegGoddess
    ACCBootlegGoddess Posts: 4,318
    Got the e-mail just before going in to see Chris Cornell tonight (amazing show btw).

    Thank you so much to the tenclub/Santos for looking into and getting to the bottom of this so quickly for me/us (I e-mailed them yesterday) You guys are THE BEST!
    As other people pointed out, we all expect there to be some kinda fee, but when the lady at the post office told me $46 I was like :o:o:o WTF! lol Relieved to see that both DHL and 10C are doing right by us :) (not that I had any doubts to begin with).

    Gonna go pick up my box set tomorrow. (I left it at the post office so I could speak with 10C first before paying that fee). Can't wait to check it out!
    "Rock and roll is something that can't be quantified, sometimes it's not even something you hear, but FEEL!" - Bob Lefsetz
  • demetrios
    demetrios Posts: 97,753
    Box set arrived @ my doors step just minutes ago!!!! :D

    Had to pay $26.75. Now how does this work again? We will get a cheque in the mail from DHL/10club for the whole amount?
  • Red Lukin
    Red Lukin Canada Posts: 2,994
    demetrios wrote:
    Box set arrived @ my doors step just minutes ago!!!! :D

    Had to pay $26.75. Now how does this work again? We will get a cheque in the mail from DHL/10club for the whole amount?

    I did the calc. it looks like those who paid $26.75 paid the correct amount, but those that paid $46 did not. I believe we're requited to pay 13% plus a $7.25 duty fee.

    But I might be wrong.
  • demetrios
    demetrios Posts: 97,753
    Red Lukin wrote:
    demetrios wrote:
    Box set arrived @ my doors step just minutes ago!!!! :D

    Had to pay $26.75. Now how does this work again? We will get a cheque in the mail from DHL/10club for the whole amount?

    I did the calc. it looks like those who paid $26.75 paid the correct amount, but those that paid $46 did not. I believe we're requited to pay 13% plus a $7.25 duty fee.

    But I might be wrong.

    Gotcha. Can't complain for that amount. But 46 bucks? Mama mia!!!
  • Marty2544
    Marty2544 Burlington, ON, Canada Posts: 8
    I paid the $26.75...I won't lose sleep over not getting a refund cheque, but I gotta admit, it's still pretty shitty to have to pay that on top of the $37.50 shipping fee..oh wells!
  • Cassandra-Geminni
    Cassandra-Geminni Posts: 119
    I got mine on Tuesday and I didn't end up paying any charge at all when I picked it up. I was expecting to have to pay something after reading this thread.
    Shows Attended:
    10/05/00 Toronto, 09/13/05 Hamilton, 09/19/05 Toronto,
    05/09/06 Toronto, 05/10/06 Toronto, 08/12/08 Toronto EV,
    08/13/08 Toronto EV, 08/21/09 Toronto, 05/10/10 Buffalo
  • Parksy
    Parksy Posts: 1,852
    Any estimated idea of when they will be dispersing these cheques???

    Cheers
    Toronto 2000
    Buffalo, Phoenix, Toronto 2003
    Boston I&II 2004
    Kitchener, Hamilton, London, Montreal, Ottawa, Toronto 2005
    Toronto I&II, Las Vegas 2006
    Chicago Lollapalooza 2007
    Toronto, Seattle I&II, Vancouver, Philly I,II,III,IV 2009
    Cleveland, Buffalo 2010
    Toronto I&II 2011
    Buffalo 2013
    Toronto I&II 2016
    10C: 220xxx
  • ryanclark21
    ryanclark21 Posts: 1
    Has anyone in Canada received their cheques yet?
  • rodent
    rodent Posts: 133
    ryanclark21 wrote:
    Has anyone in Canada received their cheques yet?

    I have not, do we know when these cheques will be sent out?
  • gimpy_boy89
    gimpy_boy89 Posts: 64
    ryanclark21 wrote:
    Has anyone in Canada received their cheques yet?

    I'm in the same boat, no cheque yet.
  • hinsey21
    hinsey21 Posts: 583
    me neither
  • StevieG
    StevieG Ontario Posts: 850
    It's been about two months, we probably should have received something by now. I've e-mailed 10C about 3 times over the last week and a half about this and haven't gotten a response yet. I think I'm going to send an e-mail right to DHL.
    Barrie, ON - Aug 22, 1998
    London, ON - Sep 12, 2005
    Toronto, ON - Aug 21, 2009
    Toronto, ON- Sep 11 2011
    Hamilton, ON- Sep 15 2011
    London, ON- Jul 16 2013
    Buffalo, NY- Oct 12 2013
  • moonsteps
    moonsteps Posts: 51
    I have not seen anything yet either in Edmonton.
    "Like a cloud dropping rain...I'm discarding all thought"
  • JaySin
    JaySin Posts: 87
    It has now been two months since I received an email from Pearl Jam notifying me that DHL would issue a refund and I still haven't received it (I'm in Toronto). I knows there's a postal strike but come one, mail delivery wasn't halted until last week. Would be really nice to get some sort of update on this from Pearl Jam or DHL or both.
  • Parksy
    Parksy Posts: 1,852
    I'm also wondering if their can be an update as to when we should expect this refund.

    ???
    Toronto 2000
    Buffalo, Phoenix, Toronto 2003
    Boston I&II 2004
    Kitchener, Hamilton, London, Montreal, Ottawa, Toronto 2005
    Toronto I&II, Las Vegas 2006
    Chicago Lollapalooza 2007
    Toronto, Seattle I&II, Vancouver, Philly I,II,III,IV 2009
    Cleveland, Buffalo 2010
    Toronto I&II 2011
    Buffalo 2013
    Toronto I&II 2016
    10C: 220xxx
  • ACCBootlegGoddess
    ACCBootlegGoddess Posts: 4,318
    I pm' d Santos about this a couple of weeks ago and never heard back. Hopefully no news is good news :)

    Any update???
    "Rock and roll is something that can't be quantified, sometimes it's not even something you hear, but FEEL!" - Bob Lefsetz
  • StevieG73
    StevieG73 Dublin, Ireland and New Brunswick, Canada Posts: 454
    So....who still believes they will see a check?
    2000 = Montreal 
    2003 = Montreal
    2005 = Halifax, St. John's Night 1
    2008 = NYC Night 1, 
    2010 = Boston
    2011 = EV - Boston, PJ20 Night 1&2, Toronto
    2012 = EV - Orlando Night 1&2
    2013 = Chicago, Worcester Night 1
    2016 = Boston '16
  • benjs
    benjs Toronto, ON Posts: 9,390
    StevieG73 wrote:
    So....who still believes they will see a check?
    ...Bueller?
    '05 - TO, '06 - TO 1, '08 - NYC 1 & 2, '09 - TO, Chi 1 & 2, '10 - Buffalo, NYC 1 & 2, '11 - TO 1 & 2, Hamilton, '13 - Buffalo, Brooklyn 1 & 2, '15 - Global Citizen, '16 - TO 1 & 2, Chi 2

    EV
    Toronto Film Festival 9/11/2007, '08 - Toronto 1 & 2, '09 - Albany 1, '11 - Chicago 1

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