Love the band, disappointed with the 10c

[rude comment removed]

i agree. A lot of time was wasted yesterday.

Vedd Hedd wrote:

The only thing I am tired of is every single person who was frustrated with yesterday starting their own individual thread on how the 10 C ruined their lives.

Must be 6 pages of these! :evil:

Ledbetterman10 wrote:

Benzor wrote:

Kat wrote:

Yes, hate is an extremely strong word.

"some words when spoken..."

Rude comments are not within the Posting Guidelines. Part of dealing with a difficult situation as an adult is doing it with grace and dignity. When people find out what happened, they may regret things they've posted. It would be advisable to get through this now by showing the strength of one's character in times of duress.

Also, the Posting Guidelines still apply.

Admin

Kat you can ban me if you want but you going to every thread talking about tickets and threatening people just seems like a slap in the face. I know people will jump all over me for saying this but it needs to be said. Like others have said, its simply mind boggling how a website and the people who run it can be so inept. I understand that people are trying their best but it's obvious that their "best" is not enough. Change the system. Bring in people that can actually do their jobs competently. Like other people I took the day off from work to get Canada tickets today (the fact that people have to take the entire day off to try to get tickets should say it all). After the debacle yesterday where you left thousands of people out to dry with nothing but vague hints and then told everyone the store was closed when in fact it was not, you compound that by pushing the Canada dates back because of the impotence of the tenclub. Instead of running around threatening to ban people who have every reason to want to vent, maybe you should do something to actually help the situation. Banning people probably won't do that.

I agree with all of this except I think you mean "incompetence" and not "impotence"

haha clicked the wrong word in the spell check

leadbedr10 wrote:

Vedd Hedd wrote:

Look, We are all disapointed, and people make mistakes. But some of the comments are borderline violent. Jeez, they know there is a problem. The acknowledged the problem. They told everyone to stop trying. They said they will fix it, and postponed the sale.

I really dont know what to tell some of you. If you tried for 9 hours, thats your problem. They told you they were trying to complete the transaction for some people, and everyone else should stop.

.

This is the only thing I have a problem with.
Everyone supporting the 10c is saying how they are trying to fix the problems. The only thing is these are not new problems. Its the same ones that we have to deal with every tour.
I have been buying 10c tickets since 05. All east coast shows. Every single presale the same thing happens.

Yea they told everyone the store was closed and to stop trying. The people who listened [rude comment removed]
No explanation. Put that on top of everything else that happened yesterday and everything that has been happening every tour for the past 5 years and it's just a bit ridiculous.

Kat wrote:

Benzor wrote:

Kat wrote:

Yes, hate is an extremely strong word.

"some words when spoken..."

Rude comments are not within the Posting Guidelines. Part of dealing with a difficult situation as an adult is doing it with grace and dignity. When people find out what happened, they may regret things they've posted. It would be advisable to get through this now by showing the strength of one's character in times of duress.

Also, the Posting Guidelines still apply.

Admin

Kat you can ban me if you want but you going to every thread talking about tickets and threatening people just seems like a slap in the face. I know people will jump all over me for saying this but it needs to be said. Like others have said, its simply mind boggling how a website and the people who run it can be so inept. I understand that people are trying their best but it's obvious that their "best" is not enough. Change the system. Bring in people that can actually do their jobs competently. Like other people I took the day off from work to get Canada tickets today (the fact that people have to take the entire day off to try to get tickets should say it all). After the debacle yesterday where you left thousands of people out to dry with nothing but vague hints and then told everyone the store was closed when in fact it was not, you compound that by pushing the Canada dates back because of the impotence of the tenclub. Instead of running around threatening to ban people who have every reason to want to vent, maybe you should do something to actually help the situation. Banning people probably won't do that.

Please do a search by clicking on my name and reading my other posts in other threads. It's not ok for members here to attack other members because they are under duress. Please, just read my other posts. Thank you.

I don't really see people attacking other members...mainly just the 10c's incompetence.

Kat wrote:

Benzor wrote:

Kat wrote:

Please do a search by clicking on my name and reading my other posts in other threads. It's not ok for members here to attack other members because they are under duress. Please, just read my other posts. Thank you.

I don't really see people attacking other members...mainly just the 10c's incompetence.

It's ok if you didn't see it. Good luck with getting tix if that's what you're doing today.

do you have an answer for the after 630 pst thread? pleae? something?

Kat wrote:

neilybabes86, I'm sorry, I don't know which question but I don't have any answers. You'll need to contact the Ten Club.

thank you for responding

I'm not at all bitter, but do think "disappointed" is accurate.

I was one of the people who actually got tickets yesterday after "only" 3 hours (which I know pales in comparison to the time spent by most other people). The time wasted doesn't really bother me all that much -- it's more the fact that in continues to happen (and this time happened to be the worst).

I've seen people commenting that "they're trying", "they're doing their best", "you're expecting too much", "you should be thankful this even exists for fans", "nobody could anticipate this", and so on. I am happy 10c exists and gives us this opportunity, and I don't doubt the good intentions of the people running it. However, as others have mentioned -- when this continues to happen time and time again, there's a point where you have to either admit you're in over your head technically or don't have or know quite how to implement the best solution.

What's a bit frustrating about this is that I know there are technical solutions that are not bank-breaking (for what it's worth, I don't think the problem is cost -- it's the process they have in place). Suggestions have been made by people on these boards, including myself. This is in addition to ready-made solutions that are already out there to deal with something like this.

I'm not going to profess to be an expert on all things technical, but I do work in a very technical position for one of the largest IT companies in the world. I'm sure there are others on this board who are from a similar background. The "problem" really shouldn't be this big to solve.

If 10c asked, I'm sure they could solicit plenty of free and technically sound advice from members who would be more than happy to help. At the very least, I'd hope they would listen to some of what's already been tossed out in the past.