Season Ticket Sales Office Miscommunication for PJ20 Weekend

Sawyer · May 2011

**First, I am not your lawyer, this is not a legal opinion and this communication does not form an attorney-client relationship.**

Second, I would not have sent the email that you did. I would have waited until Monday morning to contact the department that you spoke to last week. Do you think the CEO is sits there and reads his e-mail himself?

Third, as I mentioned before, as long as you got it in writing that you were getting 6th row tickets, you should have no problem getting a full refund, but it sounds like you want more. What a court would look at is whether you really incurred any harm. If you get a refund, then you did not, other than that you got excited and came on here and started a thread about your conquest.

**Fourth, I am not your lawyer, this is not a legal opinion and this communication does not form an attorney-client relationship.**[/quote]

sooooo....you're my lawyer?

redrock · May 2011

Anyway, one can only make assumptions as no one here knows what the contractual agreement is between LN and 10C.

dimitrispearljam · May 2011

Sawyer wrote:

dimitrispearljam wrote:

i dont like to repeat myself..but you can see it..all great organized..10c works this months ..they try and work hard for give us as more they can
thank you..great work 10c team

you're a well respected dude D but 'organized'? really?

its perfect for me..
i got the info 4 months before time so have time to make my trip..
have fair system in tickets ,one day lawn,one day.
great service in amswering my question i mail them,
option to get hotel with the ticket option to get but to go to the vanue and back,
fancy expo option,
the new site with all the infos for the venue http://www.pj20.com/,
cheap prices for the tickets for the weekend.
GA option to be with more than 1 friends at the show,
radio show that Tim answer question of people about pj20.
even canada dates together so some people from the north choose where to go.
they work on computer issues for make something better for presales..,
they keep seniority in seated area and thats fair,
they have a fence for secure that 10c members be the people in the back of the seated area ..
we will know before general ticket sales which night we are in lawn which seated
they have 10c park for people feel more confortable

yes..very well organized..

and i think speedy said the right thing..get a refund,call your credit card..and in the end u may win the lotary and be 1st row and you forget the whole thing and thank 10c for your luck

rpeads11 · May 2011

Sawyer wrote:

rpeads11 wrote:

Sawyer, don't shoot the messengers. LiveNation is who your anger and frustration should be directed toward. They sold tickets they didn't have, and then had the 10C let people know that they were screwed by LN. It was basically VIP live nation sales people trying to rip people off, hoping that nothing would be said and by the time you found out they would have their money. You should probably thank Tim for telling you what was up before you showed up at the gate.

Either way though, your in, and none of us are so be happy, its just money. If you have the resources to spend that kind of money on 2 shows I'm sure you'll make it back

Best of luck, and dont forget "You gotta spend it all"

agreed.....i am just curious why these tickets were ever put up for sale. these are intricacies i feel our club should have a firm handle on

Nah man, it can't be blamed on them. They didn't sell you the tickets. They have nothing to do with LN. I'm assuming that for most shows LN has those seats so the idiots just assumed they had them for these shows. But obviously they didn't and were informed they didn't.

Or they knew they didn't have them but were trying to rip people off. Either way its all at the feet of LiveNation. The 10C wasn't trying to rip people off or make more money, because they make 0 profit off of the tickets you bought more than they do off of any other ticket.

Hope you get your money back man. I'm sure your disappointed. Next time though, wait til after the 10C sale to say something on the boards. It came across to a lot of people that you were being an ass by saying "look what I got". People probably felt like you were rubbing it in their faces even though I'm sure you were just excited, as you should be.

Those people need to put themselves in your shoes before they judge. Anyone that "discovered" these tickets and had the means to buy them would have felt the same way.

usamamasan1 · May 2011

never got or signed the contract that the sales rep was to provide tomorrow. Money never changed hands and items were not delivered.
No recourse.

on2legs · May 2011

No doubt you'll get your money back - that's a given.

I doubt you'll end up getting the original 6th row tickets, but they might give you first dibs to buy some other good seats.

drsluggo · May 2011

usamamasan1 wrote:

never got or signed the contract that the sales rep was to provide tomorrow. Money never changed hands and items were not delivered.
No recourse.

That would definitely be true as well... if you didnt sign yet, you're probably just going to get a deposit back and a 'sorry for the trouble.'

Sawyer · May 2011

drsluggo wrote:

usamamasan1 wrote:

never got or signed the contract that the sales rep was to provide tomorrow. Money never changed hands and items were not delivered.
No recourse.

That would definitely be true as well... if you didnt sign yet, you're probably just going to get a deposit back and a 'sorry for the trouble.'

im sure....just hoping some bad press might make them say...."we do have these in such in such"

Sawyer · May 2011

usamamasan1 wrote:

never got or signed the contract that the sales rep was to provide tomorrow. Money never changed hands and items were not delivered.
No recourse.

fuck us

JR86440 · May 2011

ok..here is what is total bullshit about this.. I ordered tix on Friday. The guy said he would email me contract on Monday. Of course, this "message" relayed to us on the message board is more than likely legit..however, until I hear from that guy today or first thing monday NOTHING is confirmed sooooo what do I do? do I wait to hear from them tuesday only to find out I am not getting VIP tickets? or do I get 10club tickets tomorrow and find out somehow the VIP seats are available..... no problem if 10club took care of this earlier or even for any remaining tickets..but to do so the day before tickets go on sale is total bullshit and a MAJOR drop of the ball...

Sawyer · May 2011

JR86440 wrote:

ok..here is what is total bullshit about this.. I ordered tix on Friday. The guy said he would email me contract on Monday. Of course, this "message" relayed to us on the message board is more than likely legit..however, until I hear from that guy today or first thing monday NOTHING is confirmed sooooo what do I do? do I wait to hear from them tuesday only to find out I am not getting VIP tickets? or do I get 10club tickets tomorrow and find out somehow the VIP seats are available..... no problem if 10club took care of this earlier or even for any remaining tickets..but to do so the day before tickets go on sale is total bullshit and a MAJOR drop of the ball...

no no...don't you know...10 Club has nothing to do with this...nothing :? pm sent

dougfloyd · May 2011

drsluggo wrote:

usamamasan1 wrote:

never got or signed the contract that the sales rep was to provide tomorrow. Money never changed hands and items were not delivered.
No recourse.

That would definitely be true as well... if you didnt sign yet, you're probably just going to get a deposit back and a 'sorry for the trouble.'

This sounds quite possible as well. I would hope that you get 100% of your money refunded!!

I can understand being upset about the whole situation but 10club is trying to do the right thing. They were able to get some of the closer seats for the fanclub that would usually go to VIP seats. We should be thankful that 10 club members are getting a chance at these better seats rather than them just eventually ending up on StubHub to the highest bidder.

I wouldn't think that you would need to go the Chicago Tribune, once you're able to speak to someone at LN on Monday they should be very willing to sort this out.

Sawyer · May 2011

dougfloyd wrote:

drsluggo wrote:

usamamasan1 wrote:

never got or signed the contract that the sales rep was to provide tomorrow. Money never changed hands and items were not delivered.
No recourse.

That would definitely be true as well... if you didnt sign yet, you're probably just going to get a deposit back and a 'sorry for the trouble.'

This sounds quite possible as well. I would hope that you get 100% of your money refunded!!

I can understand being upset about the whole situation but 10club is trying to do the right thing. They were able to get some of the closer seats for the fanclub that would usually go to VIP seats. We should be thankful that 10 club members are getting a chance at these better seats rather than them just eventually ending up on StubHub to the highest bidder.

I wouldn't think that you would need to go the Chicago Tribune, once you're able to speak to someone at LN on Monday they should be very willing to sort this out.

if i don't get my guaranteed seats I'm going to the Trib...they love shit like this

81 · May 2011

given2fly23 wrote:

hahaha....im fuckin around with my boy 81...inside joke....he thinks I'm this Ivy league hipster. Can I get your lawyer opinion on this though?

you might have been joking here, but your past actions follow you.[/quote]

just for the record, sawyer and i are not "boys"

Sawyer · May 2011

81 wrote:

given2fly23 wrote:

hahaha....im fuckin around with my boy 81...inside joke....he thinks I'm this Ivy league hipster. Can I get your lawyer opinion on this though?

you might have been joking here, but your past actions follow you.

just for the record, sawyer and i are not "boys"[/quote]

that hurts...that hurts deep....after all we've been through together

Narciso · May 2011

If you don't get your money back I will by you a beer or two.

dougfloyd · May 2011

Sawyer wrote:

if i don't get my guaranteed seats I'm going to the Trib...they love shit like this

Who knows, maybe you'll actually end up with better seats than you were planning to purchase from them? But if the contract hadn't actually been signed yet (they were sending it to you on Monday?), then I'm not sure if you'll get much more than an apology. Good luck!

Sawyer · May 2011

Narciso wrote:

If you don't get your money back I will by you a beer or two.

i want them to keep my money...in return i want my seats

PJ-Cubs · May 2011

...if the contract hadn't actually been signed yet (they were sending it to you on Monday?), then I'm not sure if you'll get much more than an apology.

+1

Sawyer · May 2011

Sawyer wrote:

Narciso wrote:

If you don't get your money back I will by you a beer or two.

i want them to keep my money...in return i want my seats

again..perfect example:

http://www.chicagotribune.com/business/problemsolver/

Season Ticket Sales Office Miscommunication for PJ20 Weekend

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