10C ticketing is bull!

Better Dan
Better Dan Posts: 5,684
edited March 2011 in The Porch
I understand that not everyone can get tickets due to the demand, but what gets me frustrated is that they were in my cart and were removed after 5 minutes while I was attempting to go through the checkout process. The only reason the checkout process took me 5 minutes was because the site could not handle the traffic. This has been a problem for years. Please fix it!
2003: San Antonio, Houston, Dallas, Seattle; 2005: Monterrey; 2006: Chicago 1 & 2, Grand Rapids, Cleveland, Detroit; 2008: West Palm Beach, Tampa; 2009: Austin, LA 3 & 4, San Diego; 2010: Kansas City, St. Louis, Columbus, Indianapolis; 2011: PJ20 1 & 2; 2012: Missoula; 2013: Dallas, Oklahoma City, Seattle; 2014: Tulsa; 2016: Columbia, New York City 1 & 2; 2018: London, Seattle 1 & 2; 2021: Ohana; 2022: Oklahoma City
Post edited by Unknown User on

Comments

  • Rod Dill
    Rod Dill Posts: 2
    There were 700 users at the time of the sale, and not all users bought for the same show. So how many tickets did they have..100 per show? RIPOFF!!
    I'm here, but not much longer.
  • MopHandlePapa
    MopHandlePapa Posts: 17
    +1

    My wife and I both have accounts - we were both trying for Seattle tix - neither one could get in. Saw a buy button 3 times - each time the tix were 'tempoararily out of stock' before the next page loaded.

    Same experience in 09..08...why am I paying fan club dues exactly?
  • Empty Glass
    Empty Glass In Rob's shed Posts: 12,329
    Rod Dill wrote:
    There were 700 users at the time of the sale, and not all users bought for the same show. So how many tickets did they have..100 per show? RIPOFF!!


    100 may not be far off. 3,000 seat theatres. 10c gets 10%, sold in pairs....about 150 people per show.
    I've met Rob

    DEGENERATE FUK

    This place is dead

    "THERE ARE NO CLIQUES, ONLY THOSE WHO DON'T JOIN THE FUN" - Empty circa 2015

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  • Better Dan
    Better Dan Posts: 5,684
    Empty Glass wrote:
    Rod Dill wrote:
    There were 700 users at the time of the sale, and not all users bought for the same show. So how many tickets did they have..100 per show? RIPOFF!!


    100 may not be far off. 3,000 seat theatres


    And because of this I would have been okay if I clicked on buy and i got a message saying it was sold out. But instead, the tickets were "removed from my cart." If 10C knows their checkout process is going to be slow, why not increase the time that tickets can be in your cart for these sales?
    2003: San Antonio, Houston, Dallas, Seattle; 2005: Monterrey; 2006: Chicago 1 & 2, Grand Rapids, Cleveland, Detroit; 2008: West Palm Beach, Tampa; 2009: Austin, LA 3 & 4, San Diego; 2010: Kansas City, St. Louis, Columbus, Indianapolis; 2011: PJ20 1 & 2; 2012: Missoula; 2013: Dallas, Oklahoma City, Seattle; 2014: Tulsa; 2016: Columbia, New York City 1 & 2; 2018: London, Seattle 1 & 2; 2021: Ohana; 2022: Oklahoma City
  • marcos
    marcos Posts: 2,112
    The tease is what pisses people off, and why is it such a problem to secure tix for fans that are willing to pay whatever?
  • lovined
    lovined Posts: 7
    I'm with you guys...tried for 2 HOURS to get Detroit tickets. I had them in my cart, after trying for 35 minutes, then tried to check out for 30+ minutes. Then my cart is empty cuz time "expired"?!? It fucking expired because I kept getting the "site is busy" bullshit and "you ripped my face off" bullshit! I am so pissed off! This was my first time trying to buy through 10club...and maybe my last?
    I LOVE PJ and Eddie especially...for 20 years now, but this experience has left me exhausted!
    Gonna rise up, find my direction magnetically...
  • inhiding 1976
    inhiding 1976 NWI Posts: 580
    Tried for Chicago, clicked buy I waited for my payment information and was kicked off the site. Total bummer, I try not to miss any shows in my area. I hope he adds a show or I hope to get tix for the 20th anniversarry bash.

    7-11-95, 6-14-98, 6-26-98, 6-27-98, 6-29-98, 8-17-98, 08-18-00, 8-20-00, 09-05-00, 10-7-00, 10-8-00, 10-9-00, 10-11-00, 4-21-03, 4-22-03, 4-23-03, 4-25-03, 04-26-03, 6-18-03, 6-21-03, 6-22-03, 6-25-03, 06-26-03, 10-3-04, 9-11-05, 9-12-05, 9-13-05, 5-9-06, 5-10-06, 5-16-06, 5-17-06, 5-19-06, 5-20-06, 6-23-06, 6-24-06, 6-29-06, 8-5-07, E.V. Milwaukee and Chicago night 1, 8-23-09,08-24-09, 5-7-10, 5-9-10, E.V. 6-28-011, 9-3-11, 9-4-11, 7-19-13, 10-11-13, 10-3-14, 10-17-14, 10-20-14, E.V. 04-26-16, 08-20-16, 08-22-16, 8-20-18, 8-22-18, 9-16-22, 9-18-22, 9-5-23, 9-7-23, 9-10-23
  • LF55358
    LF55358 Minnesota Posts: 71
    100% agree with everyone here. Totaly BS. I believe once you have it in your cart it yours, I was robbed 4 times the club owes me something. Lonnie
  • raycascade
    raycascade Posts: 24
    Bunk. Same ol', same ol'. Questioning why I've been a member so long when it's always just a tease. I get the BUY button five times for it to be temporarily sold out. Then why did I get the BUY button? A few years ago I had tickets in my cart and then...BOOM, no tickets. This is the only thing that disappoints me with Pearl Jam. I know we all can't go (although, we'd easily sell out without needing anyone for the "public"), but...

    Maybe Ed will add a second Seattle show (so we can all go through this bunk again). Have to wait for the digital download, I guess...
  • burns
    burns Posts: 109
    Better Dan wrote:
    I understand that not everyone can get tickets due to the demand, but what gets me frustrated is that they were in my cart and were removed after 5 minutes while I was attempting to go through the checkout process. The only reason the checkout process took me 5 minutes was because the site could not handle the traffic. This has been a problem for years. Please fix it!

    I agree - had the same situation,its so frustrated....... :cry:
    Why it can stay in my basket if i have it in my basket ???
    This is how it works at the Brad Klausen site: "If you login in first, this guarantees that whatever
    posters you add to your cart will remain there for 3 days until you
    check out or remove them. That means once they are in your cart,
    they will stay there for 3 days even if you don't checkout that day. "
  • over bends
    over bends Posts: 1,568
    The reality is though that for 365 days and 18 hours a year, the site runs to perfection. It's not feasible for the fanclub to pay money for a server that has to handle a few hours of extra traffic a year, especially since people do manage to get through anyway and the shows sellout incredible quickly regardless of the difficulty the servers pose. Until sales completely destroy the site for hours and no one manages to get tickets, this is the way it's going to go. The alternative is a random lottery for tickets which most complained about too if I remember correctly.
    Yield!

    3 Decibels Doubles the Volume

    2006
  • 81
    81 Needing a ride to Forest Hills and a ounce of weed. Please inquire within. Thanks. Or not. Posts: 58,276
    quit the club. that'll show them. when membership sales start to plumment, they'll get a new server.
    81 is now off the air

    Off_Air.jpg
  • Better Dan
    Better Dan Posts: 5,684
    over bends wrote:
    The reality is though that for 365 days and 18 hours a year, the site runs to perfection. It's not feasible for the fanclub to pay money for a server that has to handle a few hours of extra traffic a year, especially since people do manage to get through anyway and the shows sellout incredible quickly regardless of the difficulty the servers pose. Until sales completely destroy the site for hours and no one manages to get tickets, this is the way it's going to go. The alternative is a random lottery for tickets which most complained about too if I remember correctly.


    No. I thought the lottery last time around was a great idea!
    2003: San Antonio, Houston, Dallas, Seattle; 2005: Monterrey; 2006: Chicago 1 & 2, Grand Rapids, Cleveland, Detroit; 2008: West Palm Beach, Tampa; 2009: Austin, LA 3 & 4, San Diego; 2010: Kansas City, St. Louis, Columbus, Indianapolis; 2011: PJ20 1 & 2; 2012: Missoula; 2013: Dallas, Oklahoma City, Seattle; 2014: Tulsa; 2016: Columbia, New York City 1 & 2; 2018: London, Seattle 1 & 2; 2021: Ohana; 2022: Oklahoma City
  • Better Dan
    Better Dan Posts: 5,684
    LF55358 wrote:
    100% agree with everyone here. Totaly BS. I believe once you have it in your cart it yours, I was robbed 4 times the club owes me something. Lonnie


    I don't think the club "owes" us anything, but its still BS when this happens. Actually, no. If they are going to have presales, they owe its customers to have a presale system that can actually handle the traffic.
    2003: San Antonio, Houston, Dallas, Seattle; 2005: Monterrey; 2006: Chicago 1 & 2, Grand Rapids, Cleveland, Detroit; 2008: West Palm Beach, Tampa; 2009: Austin, LA 3 & 4, San Diego; 2010: Kansas City, St. Louis, Columbus, Indianapolis; 2011: PJ20 1 & 2; 2012: Missoula; 2013: Dallas, Oklahoma City, Seattle; 2014: Tulsa; 2016: Columbia, New York City 1 & 2; 2018: London, Seattle 1 & 2; 2021: Ohana; 2022: Oklahoma City
  • WaveRyder
    WaveRyder Posts: 1,128
    it really comes down to how fast your internet is and if other people are on your router. I live in bum fuck south dakota and I always seem to score tickets. I scored two pairs today with the help my gfs account.


    maybe i get lucky because there arent a billion people using the same internet service as me.
    RC, SoDak 1998 - KC 2000 - Council Bluffs IA 2003 - Fargo ND 2003 - St. Paul MN 2003 - Alpine Valley 2003 - St Louis MO 2004 - Kissimmee FLA 2004 - Winnipeg 2005 - Thunder Bay 2005 - Chicago 2006 - Grand Rapids MI 2006 - Denver CO 2006 - Lollapalooza 2007 - Bonnaroo 2008 - Austin City Limits 2009 - Los Angeles 2009 - KC 2010 - St Louis MO 2010 - PJ20 Night 1 - PJ20 Night 2

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