wmp bug

Comments

• Plankton Posts: 692

  September 2009

  Right click on the album art (when in the Library) and click 'find album info' and then search for Pearl Jam Backspacer.

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• je171241 Posts: 3

  September 2009

  thanks for the reply. i've done that, but i'll do it again.

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• Plankton Posts: 692

  September 2009

  Assuming it finds the album info it should work, but sometimes I find the service WMP uses doesn't always have album info right on release for some reason in which case I'd temporarily name them myself, then save a picture of the album cover to a folder on your computer and drag and drop it onto the library album so it has the right album art. Then at a later date you can just update it with the official info.
  
  
  EDIT: just did a search myself on WMP and it doesn't have the album info anywhere yet, so yeah, unfortunately you just have to do it as I said.

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• norm Posts: 31,146

  September 2009

  http://www.pearljambackspacer.com/cdfaq.html
  
  Pearl Jam: Backspacer CD FAQ
  
  Are you experiencing technical issues with your Backspacer CD?
  
  A. If your Backspacer bonus content is not working, it could be that your system does not meet the minimum system requirements needed to run Backspacer.
  
  Minimum System Requirements:
  
  PC
  Microsoft® Windows® XP, Vista operating systems.
  SVGA 1024x768 resolution and 24-bit color display.
  AMD or Intel 1Ghz processor or better.
  516 MB RAM or better.
  CD-ROM drive.
  Microsoft® Internet Explorer® 6.0 or later.
  Flash 10
  Internet Connection.
  
  Mac
  Apple® Mac® OS X 10.4 or better operating system.
  SVGA 1024x768 resolution and 24-bit color display.
  Apple® G3 or Intel Solo 1Ghz processor or better.
  516 MB RAM or better.
  CD-ROM drive.
  Apple® Safari® 3.0 or higher
  Flash 10
  Internet Connection.
  
  B. The Audio CD is playing, but I cannot see the Backspacer bonus content.
  
  Was your media player open when you loaded the CD? If so, there may be a conflict of resources as your media player is trying to play the audio session. Depending on your computer platform, media player, and user preference settings, the Backspacer bonus content may not auto-load. In general, if you close your media player, you will be able to launch the Backspacer bonus content by right clicking on the Backspacer icon on your desktop (Mac) or in your My Computer view (PC)
  
  PC: the disc is programmed to automatically launch the eBridge program application when the disc is inserted. There are exceptions to this function based on the user’s system settings/preferences which cannot be overridden.
  
  Note: When the disc is inserted, a small application will automatically run in order to detect whether the disc’s audio session is being accessed by the optical drive. If the drive is busy, then a message will appear. “Your CD drive is busy with playback or ripping. Please pause drive activity and then click “OK” to access bonus materials.”
  
  
  
  NOTE: If iTunesTM is open, iTunesTM will prompt to import the audio from the disc and will not allow the eBridge application to auto-launch. This is expected behavior as it is a user-defined preference within the iTunesTM (see below).
  
  Mac: the eBridge program application will mount to the desktop and will need to be launched manually. This is normal behavior for a Mac.
  
  NOTE: If iTunesTM is open, iTunesTM will prompt to import the audio from the disc and will not allow the eBridge application to auto-launch. This is expected behavior as it is a user-defined preference within the iTunesTM (see below).
  
  
  
  
  C. If your bonus content is still not opening contact support to access your bonus content.
  
  Please click on the Support and submit a support claim.

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• je171241 Posts: 3

  September 2009

  thank you. i'll check all that out.

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