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problem with windows

wavin_goodbyewavin_goodbye Posts: 135
edited February 2006 in Technical Stuff and Help
While trying to upgrade Msn 6.0 to 7.0, the program crashed. Windows was rebooted, but after windows loaded windows, there were serious "operating" issues. Overall, windows ran quite poorly (it was slow) - and Norton antivirus, which normally loads automatically, did not load at all (and could not be opened manually). A number of other programs had running issues (eg. Microsoft Word), mainly related to speed/constant crashing.

Anyone know what's up?

(i was using Windows XP home)
Post edited by Unknown User on

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    benjsbenjs Toronto, ON Posts: 8,941
    Sorry, I'm not too experienced with anything like that, but nothing's worse than starting a thread no one responds to. All I can suggest is if you did a manual (with the physical 'Reset' button) reset, try doing it the official way through the Start menu. Hope someone pulls through for you!
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    wavin_goodbyewavin_goodbye Posts: 135
    reseted/shutdown several times, to no avail.

    thanks for caring, and the tip :)
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    aNiMaLaNiMaL Posts: 7,118
    Try a system restore to fix the current issue.

    Start Menu>All Programs>Accessories>System tools>System Restore

    Choose a restore date before you crashed your system.
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    FinsburyParkCarrotsFinsburyParkCarrots Seattle, WA Posts: 12,223
    aNiMaL wrote:
    Try a system restore to fix the current issue.

    Start Menu>All Programs>Accessories>System tools>System Restore

    Choose a restore date before you crashed your system.

    What aNiMaL said.
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    PatrickBatemanPatrickBateman Posts: 2,243
    reboot in safe mode and try uninstalling msn?
    If a man speaks in a forest and there is no woman around to hear him, is he still wrong?
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    FinsburyParkCarrotsFinsburyParkCarrots Seattle, WA Posts: 12,223
    This is just a wild uneducated guess, but could windows messenger (not msn but the program that came with xp home) have something to do with this?
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    depopulationINCdepopulationINC Posts: 2,074
    FinsburyParkCarrots wrote:
    This is just a wild uneducated guess, but could windows messenger (not msn but the program that came with xp home) have something to do with this?


    They should not conflict.

    What do you have for a processor?

    Do you do system updates? If you do not have these fix packs, that may be the issue.
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    wavin_goodbyewavin_goodbye Posts: 135
    Thank you very much guys, I really appreciate your suggestions.

    I did what animal said, and it worked like a charm.

    Blasting some PJ in your honour :)
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    aNiMaLaNiMaL Posts: 7,118
    wavin_goodbye wrote:
    Thank you very much guys, I really appreciate your suggestions.

    I did what animal said, and it worked like a charm.

    Blasting some PJ in your honour :)
    Good deal. I am glad I could help. :)
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