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Cmon 10c figure out your shipping. You're losing business!

Horse2345Horse2345 Posts: 3,231
in The Porch
cmon, lets get real with your shipping. $30.99 to ship a $39.99 record?  Look at the comments, people who used to buy from you aren't anymore. There has to be a better solution.
 Look Metallica just put up a pre order for a triple lp, not a double, and shipping to Canada is $16.20! 
 Theres my rant. 
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    RW8297RW8297 Posts: 1,582
    Yeah right. I paid $24.82 for Nine Inch Nails The Fragile Deviations - 4LP (!!!!!) - shipping to Europe. It took a week to deliver (DHL Global Mail) with no customs fees. Maybe you should ask them,...
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    PJ_SoulPJ_Soul Vancouver, BC Posts: 49,539
    edited August 2017
    Yes, it's nuts. I am actually going to miss out on the Let's Play Two vinyl, because I just can't afford to keep paying that kind of shipping with every 10C release.
    With all its sham, drudgery, and broken dreams, it is still a beautiful world. Be careful. Strive to be happy. ~ Desiderata
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    mcgruff10mcgruff10 New Jersey Posts: 27,883
    Allie what if you buy it, send it to my house and I ll ship it to you. How much would that cost?
    I'll ride the wave where it takes me......
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    demetriosdemetrios Canada Posts: 87,838


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    LeafsJaysCubsRaptorsFanLeafsJaysCubsRaptorsFan Posts: 3,406
    mcgruff10 said:
    Allie what if you buy it, send it to my house and I ll ship it to you. How much would that cost?
    In the end probably closer to what 10c shipping is because of the double cost
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    PJ_SoulPJ_Soul Vancouver, BC Posts: 49,539
    edited August 2017
    mcgruff10 said:
    Allie what if you buy it, send it to my house and I ll ship it to you. How much would that cost?
    Thanks man - I'm actually not sure. How much is US shipping? I think shipping that from you to Canada would probably cost something like $15 USD (any Americans have a better guess? ), so TBH, I don't know if shipping it twice is much more affordable than the single international price. :confused: Any other Canadians here who do the double-shipping thing?
    With all its sham, drudgery, and broken dreams, it is still a beautiful world. Be careful. Strive to be happy. ~ Desiderata
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    mcgruff10mcgruff10 New Jersey Posts: 27,883
    LeafsJaysCubsRaptorsFan said:
    mcgruff10 said:
    Allie what if you buy it, send it to my house and I ll ship it to you. How much would that cost?
    In the end probably closer to what 10c shipping is because of the double cost
    Aaah I forgot about that. Argh 
    I'll ride the wave where it takes me......
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    Weston1283Weston1283 Fredericksburg, VA Posts: 4,631
    Amazon will soon own the world 
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    big dipper ice creambig dipper ice cream malt-hop epicenter Posts: 2,546
    $11.99 U.S shipping

    2024..........ANCHORAGE-FAIRBANKS-VANCOUVER-SEATTLE-PORTLAND-BOISE-SLC-MISSOULA

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    quasiquasi Posts: 492
    I resisted ordering the Singles soundtrack via Ten Club and am glad I did because I found it no problem at a local record store. On top of saving the $11 or so on shipping, I  also saved a couple more bucks since it was on sale as a new release. I will probably do the same for this release.
    SEA 9/20/92, SEA 12/7/93, SEA 12/31/94 (MS), SEA 11/5/00, SEA 11/6/00, SEA 12/8/02, SEA 12/9/02, BEN 10/22/03, GOR 9/1/05, SD 7/7/06, LA 7/10/06, LA 7/12/06, LA (EV) 4/12/08, LA (EV) 4/13/08, LA 7/12/08, LA 9/30/09, LA 10/7/09, SEA 12/6/13, SEA 8/8/18
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    jlj_swejlj_swe Posts: 175
    Good thread.

    Alice In Chains - Live Facelift, shipping to Sweden: $9.99.
    Pearl Jam - Let's Play Two, shipping to Sweden: $30.99

    Ridiculous.

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    lastexitlondonlastexitlondon Posts: 11,949
    edited August 2017
    deleted
    http://community.pearljam.com/discussion/228366/forum-posting-guidelines

    Post edited by Sea on
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    Spiritual_ChaosSpiritual_Chaos Posts: 29,013
    45 bucks shipping the Vault 7 to Sweden. 

    Get the shipping costs under control or open an European affiliate like other artists to, because of cost and the environment.
    "Mostly I think that people react sensitively because they know you’ve got a point"
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    nigelnigel Posts: 267
    Spiritual_Chaos said:
    45 bucks shipping the Vault 7 to Sweden. 

    Get the shipping costs under control or open an European affiliate like other artists to, because of cost and the environment.
    This...

    ...plus add in customs costs for UK and it gets even more ridiculous (£8 "admin" charge per package plus usually £3 to £5) 
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    rw160510rw160510 Posts: 910
    nigel said:
    Spiritual_Chaos said:
    45 bucks shipping the Vault 7 to Sweden. 

    Get the shipping costs under control or open an European affiliate like other artists to, because of cost and the environment.
    This...

    ...plus add in customs costs for UK and it gets even more ridiculous (£8 "admin" charge per package plus usually £3 to £5) 
    This
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    elvistheking44elvistheking44 Posts: 4,237
    Horse2345 said:
    cmon, lets get real with your shipping. $30.99 to ship a $39.99 record?  Look at the comments, people who used to buy from you aren't anymore. There has to be a better solution.
     Look Metallica just put up a pre order for a triple lp, not a double, and shipping to Canada is $16.20! 
     Theres my rant. 
    I feel for you. No chance in hell I'd pay $30 for shipping.
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    pdalowskypdalowsky Doncaster,UK Posts: 14,709
    To be honest i dont think Tenc are making on the shipping if that is being suggested, but it seems there are better alternatives. 

    Perhaps they use this current method for good reasons that align with environmental concerns and the cost is secondary. Im guessing but im sure they dont do it to laugh at us
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    pdalowskypdalowsky Doncaster,UK Posts: 14,709
    and the customs into the UK is a pain in the ass and has curtailed my orders but again this isnt an issue for tenc
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    MP188882MP188882 Posts: 60
    Bump. This is ridiculous. Just saying, I am not ordering Vault 7 or LP2 because of this nutty shipping charge. I'm sure I'll be able to get LP2 from Amazon, but presumably 10C would prefer I spend with them. It's beyond me that this is considered to be an acceptable solution.
    MP
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    pjpitt89pjpitt89 Posts: 1,820
    Even for domestic shipping. It is $12 and often times takes forever with this Mail innovations crap where it goes UPS to USPS. $12 to ship a double LP should allow it to arrive within 2 days in my opinion.

    I feel for the overseas folks tho, it seems like a nightmare.
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    HughFreakingDillonHughFreakingDillon Winnipeg Posts: 35,833
    I rarely order from 10C anymore because of this. 
    Flight Risk out NOW!

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    Red LukinRed Lukin Canada Posts: 2,994
    I did the math and thought of buying 10 copies and selling them for $50 USD, but realized duty and taxes may be added.

    If I buy just one I am likely avoid the duty.
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    RoleModelsinBlood31RoleModelsinBlood31 Austin TX Posts: 6,148
    I feel for all you guys overseas and in Canada.  I'd have to definitely be much more selective on my purchases I feel I didn't live in the states. I'm willing to guess they're looking into shipping options for ya'll, they know this is a problem.  Hopefully they get you an option soon.
    I'm like an opening band for your mom.
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    kramer73kramer73 Posts: 2,603
    Instead of complaining about it on a forum:

    Contact

    Mailing Address
    TEN CLUB
    PO BOX 81429
    SEATTLE, WA 98108

    Business Contact
    P: (800) 724-8038
    F: (206) 447-1848

    No telephone orders accepted.

    Hours of Operation
    Generally Monday - Friday, 9AM-5PM Pacific


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      nigelnigel Posts: 267
      pdalowsky said:
      and the customs into the UK is a pain in the ass and has curtailed my orders but again this isnt an issue for tenc
      Agreed that the way UK charges for customs is not down to 10c Paul :)
      ....however having a European distribution arm for Merch/Music (like Ryan Adams does for example) IS something that 10c could do to help on this issue. 
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      JimmyVJimmyV Boston's MetroWest Posts: 18,920
      It seems like the shipping charge is the same to both Canada and Sweden? How is that possible?
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      given2fly23given2fly23 Evanston, IL Posts: 5,881
      Just FYI, I shipped a single vinyl within the US last week and it was $12 (USPS Priority), not including the packing supplies. I don't think 10C is making money on international shipping. The vaults are big and heavy. I'm guessing Wrigley is more than just a single vinyl in a thin sleeve. 

      Don't get me wrong, it sucks that shipping is so expensive.
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      jazzbo26jazzbo26 Framingham, MA Posts: 674
      pjpitt89 said:
      Even for domestic shipping. It is $12 and often times takes forever with this Mail innovations crap where it goes UPS to USPS. $12 to ship a double LP should allow it to arrive within 2 days in my opinion.

      I feel for the overseas folks tho, it seems like a nightmare.
      Reverse shipping from me (MA) to 10C (WA) on 3lb Let's Play 2 vinyl via Media Mail - $3.61. Also MM is usually faster and a more direct trip than UPS Innovations. $12 should be 2-3 day Priority.
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      quasiquasi Posts: 492
      edited August 2017
      jazzbo26 said:
      pjpitt89 said:
      Even for domestic shipping. It is $12 and often times takes forever with this Mail innovations crap where it goes UPS to USPS. $12 to ship a double LP should allow it to arrive within 2 days in my opinion.

      I feel for the overseas folks tho, it seems like a nightmare.
      Reverse shipping from me (MA) to 10C (WA) on 3lb Let's Play 2 vinyl via Media Mail - $3.61. Also MM is usually faster and a more direct trip than UPS Innovations. $12 should be 2-3 day Priority.
      Yes, a lot of bands I order vinyl from use Media Mail. For example, I ordered 3 colored vinyl albums from the Ocean Blue and they sent them together via Media Mail and only charged me $3.88! Arrived in about a week in perfect shape. But yeah, I really feel bad for the overseas folks.
      SEA 9/20/92, SEA 12/7/93, SEA 12/31/94 (MS), SEA 11/5/00, SEA 11/6/00, SEA 12/8/02, SEA 12/9/02, BEN 10/22/03, GOR 9/1/05, SD 7/7/06, LA 7/10/06, LA 7/12/06, LA (EV) 4/12/08, LA (EV) 4/13/08, LA 7/12/08, LA 9/30/09, LA 10/7/09, SEA 12/6/13, SEA 8/8/18
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      PJ_SoulPJ_Soul Vancouver, BC Posts: 49,539
      pdalowsky said:
      To be honest i dont think Tenc are making on the shipping if that is being suggested, but it seems there are better alternatives. 

      Perhaps they use this current method for good reasons that align with environmental concerns and the cost is secondary. Im guessing but im sure they dont do it to laugh at us
      I never figured they were profiting from it. It seems to me that they just have a really terrible shipping service agreement with mail innovations. They should find something better - we all know something better is available, because most other operations have it.
      With all its sham, drudgery, and broken dreams, it is still a beautiful world. Be careful. Strive to be happy. ~ Desiderata
    This discussion has been closed.