Mobile version log in problems?

Sea · May 2016

Is anyone having problems logging into the forum on the mobile version of the forum?

If yes, please let us know what device you are using. You can send the info to us in private message if you prefer not to post.

Thank you

veddie10 · May 2016

I have an iPhone 6. I am able to sign into and use the mobile version of the forum. I am, however, unable to login to or access any other section of the iPhone app. When I try to login it tells me that my email is invalid. And when I tap on any of the tabs at the bottom of the screen (except connect) the app crashes. This just started in the past week or so.

justam · May 2016

I can't log in to the forum on my iPhone anymore.

When I click the link for "login" (or Sign in), there is a box that opens and immediately closes to a tiny box with an "x" in the middle. There's no way to open the tiny box without the "x" reacting and closing the tiny box. So, there's no way to login on my iphone.

PS, my iPhone is not a new one, it is a few generations old.

Sea · May 2016

For the older iPhone's - please clear browser history/data and try again.

The App - is not working properly.
We apologize for the inconvenience.
Thank you

DR83441 · May 2016

I have an iPhone 6. I can't log in. My email works fine to log in on desktop but "the email is invalid" on mobile app. Thanks for working on it

justam · May 2016

It seems to be fixed for my phone now. Thank you Sea!

MYM · May 2016

I actually came in to as a question about this!

I have an iPhone 6, as well. When I try to log in, it says my password doesn't work. I went to my computer and changed my password, just to make sure, then went back to my phone and tried again (and again). Still isn't working - and now it says I only have 2 more chances...lol

Not quite sure what to do....I can try clearing my cache/history.

What is the app that was referred to earlier? I'm just using Safari.

Sea · May 2016

JH657496 said:
I actually came in to as a question about this!

I have an iPhone 6, as well. When I try to log in, it says my password doesn't work. I went to my computer and changed my password, just to make sure, then went back to my phone and tried again (and again). Still isn't working - and now it says I only have 2 more chances...lol

Not quite sure what to do....I can try clearing my cache/history.

What is the app that was referred to earlier? I'm just using Safari.

Please see your pm

tdemasio · May 2016

I have an iphone 5S and I get into the app but I cant see anything. The timeline is blank and when I go to another tab such as tour it is blank and the app just crashes. Sometimes I can get to the login but when I type in my username and password it tells me that there is no such email.
I tried shutting down my phone and restarting and cleared my history. It didn't work.
can you help me?

Sea · May 2016

tdemasio said:
I have an iphone 5S and I get into the app but I cant see anything. The timeline is blank and when I go to another tab such as tour it is blank and the app just crashes. Sometimes I can get to the login but when I type in my username and password it tells me that there is no such email.
I tried shutting down my phone and restarting and cleared my history. It didn't work.
can you help me?

The App is not working properly.
We apologize for the inconvenience.

ms279500 · May 2016

I have an older iPhone and can't get on. Says email is invalid. Very frustrating

Merkin Baller · May 2016

veddie10 said:
I have an iPhone 6. I am able to sign into and use the mobile version of the forum. I am, however, unable to login to or access any other section of the iPhone app. When I try to login it tells me that my email is invalid. And when I tap on any of the tabs at the bottom of the screen (except connect) the app crashes. This just started in the past week or so.

I am having the same problems, the forum seems to be the only thing in the app working for me.

Annr95 · May 2016

Merkin Baller said:

veddie10 said:
I have an iPhone 6. I am able to sign into and use the mobile version of the forum. I am, however, unable to login to or access any other section of the iPhone app. When I try to login it tells me that my email is invalid. And when I tap on any of the tabs at the bottom of the screen (except connect) the app crashes. This just started in the past week or so.
I am having the same problems, the forum seems to be the only thing in the app working for me.

Exact same problem - everything except the forum is blank and when I go to 'shop' the app immediately crashes.

ms279500 · May 2016

Is this app ever gonna get fixed?

Sparkalicious · June 2016

I have an iPhone 6s and only have access to the forum. I am not very tech savvy.

KS701 · June 2016

Any updates on getting the Pearl Jam mobile APP back on track? I have been trying to log in for weeks, but it does not recognize my email...

ms279500 · June 2016

I'm about to delete this app. Is anyone else still having problems?

DarthMaeglin · June 2016

ms279500 said:
I'm about to delete this app. Is anyone else still having problems?

I'm still limited to the forum through the app (everything else remains blank or crashes the app), since I find that easier than using Safari (iPhone 5S here). I thought I'd seen in one thread or another about this that it's being looked at, maybe fixed. Not sure how quick you should delete it, as it's apparently disappeared from the app shop, just fyi.

ms279500 · June 2016

Thanks!

Mobile version log in problems?

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