Ten Club server

SC119444SC119444 Posts: 6
edited July 2009 in The Porch
I agree I wasted over almost 2 hours trying to get tickets. I got through 3 or 4 times and clicked the buy button and it sent me to a page that wouldn't allow me to complete my transaction. I have been buying fan club tickets for years and every time they have a pre-sale they can not handle the volume and the server crashes. Hopefully one day they will get a server big enough to handle the fan base. PEARL JAM is the best band in world and the Ten Club website is a third world site.


Here is what I got when I finally had what I thought was a chance to purchase Philly tickets.
PEARL JAM PHILADELPHIA 10/30/09 TICKET PAIR
SKU 7296
$167.00
THIS IS FOR TWO TICKETS TO THE PEARL JAM PHILADELPHIA SPECTRUM ARENA 10/30/09 SHOW.

Ten Club is hosting a pre-sale for eligible members, active as of July 7, 2009

No phone orders. Eligible Ten Club members are allowed to purchase two (2) tickets per show. Ten Club tickets are available while supplies last. For wheelchair accessible seating, please call 1-800-724-8038 before placing your order.

By selecting to purchase Ten Club tickets, you agree to all Ten Club ticket policies:

⁃ Two (2) tickets per show. No single tickets.

⁃ Ten Club tickets are for reserved seating and allocated by membership seniority, with the exception of rows 1-2 and rows 9-10 which will be used for RANDOM distribution.

⁃ Tickets are not mailed in advance. Tickets are distributed at the venue on the day of the show.

⁃ The fan club member must collect the tickets with a valid photo identification. No exceptions.

⁃ Purchasing Ten Club tickets means you agree to all Ten Club ticket policies and distributing procedures.

⁃ Reselling of Ten Club tickets will result in cancellation of ticket purchase and revocation of all future ticket benefits.

⁃ All ticket sales are final. No refunds. No transfers. No exchanges.

⁃ All dates are subject to change.



Questions about Ten Club tickets can be directed to <!-- e --><a href="mailto:tickets@tenclub.net">tickets@tenclub.net</a><!-- e --> or by calling 800-724-8038 (international rates may apply). Your patience is appreciated.


Buy



The requested action could not be completed
Post edited by Unknown User on
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Comments

  • Bathgate66Bathgate66 Posts: 15,813
    Proxy Error

    The proxy server received an invalid response from an upstream server.
    The proxy server could not handle the request GET /store/index.spring.

    Reason: Error reading from remote server

    Apache Server at secure.pearljam.com Port 443
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  • nothingman44nothingman44 Posts: 1,495
    sounds/looks familiar
  • demetriosdemetrios Posts: 94,037
    SC119444 wrote:
    The requested action could not be completed

    Must of seen this a few dozen times! :|
  • demetrios wrote:
    SC119444 wrote:
    The requested action could not be completed

    Must of seen this a few dozen times! :|

    That's typically when you know it's over. Temp out of stock = hope. Req action can't be completed = suck it, you're done.
    A severed foot is the ultimate stocking stuffer.
  • scw156scw156 Posts: 442
    everything working as intended....
    The Sentence Below Is True
    The Sentence Above Is False
  • i wonder if it ever occurs to people its probably their crappy internet connection.
    {if (work != 0) {
    work = work + 1;
    sleep = sleep - work * 10;}
    else if (work >= 0) {
    reality.equals(false);
    work = work +1;
    }system("pause");
    return 0;}
  • SC119444SC119444 Posts: 6
    My internet connection is just fine thank you.
  • bmwweirdoguybmwweirdoguy Right of Seattle Posts: 228
    edited July 2009
    Here you go, Ten Club...

    http://www.lmgtfy.com/?q=Server+Rental

    **Edit, I got the tickets I wanted, btw...
    "Trial and error isn't a bad way to learn how to build an aircraft, but it can be a disastrous way to learn how to build a civilization..."
  • PJammin'PJammin' Posts: 1,902
    demetrios wrote:
    SC119444 wrote:
    The requested action could not be completed

    Must of seen this a few dozen times! :|

    Temp out of stock = hope. Req action can't be completed = suck it, you're done.

    :lol:
    I died. I died and you just stood there. I died and you watched. I died and you walked by and said no. I'm dead.
  • Get_RightGet_Right Posts: 13,494
    so whats the difference between those that got tix and those that didnt?
    dumb luck?

    I think not.

    people were still scoring tix 45 mins later

    internet speed and persistence pays off as far as I can tell-wireless networks wont cut it when you have this type of demand

    and the servers are a heck of a lot better than they used to be

    of course thats easy for me to say
  • i wonder if it ever occurs to people its probably their crappy internet connection.

    Nah, I'm on 8mbit cable and all of the errors I got were the same as everyone else. First time I've been shut out, but not the first time I've seen all of the errors.
    A severed foot is the ultimate stocking stuffer.
  • SC119444SC119444 Posts: 6
    I can tell you that my connection is just fine and I tried for almost 2 hours to get these tickets. Also it's not like this is the first time that this has happened on presale tickets. It happens every time they go on sale.
  • vedder_soupvedder_soup Posts: 5,861
    i had no problems with any of the west coast sales
    i had very few problems with MSG last year when it was in worse shape than it is now!
    it is called demand.... and it probably more their internet bandwidth than the server! like thousands of people trying to enter the spectrum through only 1 door!, it jams up! 8-)
    2003 - Sydney x3,
    2006 - Reading Festival,
    2007 - Katowice, London, Nijmegen, Rock Werchter,
    2008 - MSG x2, Hartford, Mansfield x2, Beacon Theater,
    2009 - Melbourne, Sydney,
    2010 - I watched it go to fire!
    2011 - EV Brisbane x3, Newcastle, Sydney x3,
    2012 - Manchester x 2, Amsterdam x2, Prague, Berlin x2, Stockholm, Oslo, Copenhagen,
    2014 - Sydney, EV Sydney x3

    I wave to all my Friends... Yeah!
  • SC119444SC119444 Posts: 6
    Listen people I have been all over the Us and the World to see this band. My number is 119444 and I have been buying tickets through the Ten Club for years now. I can tell you they have had problems from day 1. The server isn't big enough to handle the demand and that is sad since this is after all 2009.
  • Get_RightGet_Right Posts: 13,494
    SC119444 wrote:
    Listen people I have been all over the Us and the World to see this band. My number is 119444 and I have been buying tickets through the Ten Club for years now. I can tell you they have had problems from day 1. The server isn't big enough to handle the demand and that is sad since this is after all 2009.
    ya mon
    but if you have been around then you know that we are talking about maybe ten people in a warehouse running the 10c

    they are not a major corporation-and the sales dont go down often enough to justify bucking up for serious server-99% of the time the servers are just fine

    in this case its simple, these are the only northeast shows and every member within 200 miles of philly, along with a bunch from far far away, were trying to get tix

    Id bet the 10c was just as surprised at the response
  • Jeremys SpokenJeremys Spoken Posts: 7,578
    Cry me a fucking river.

    IT FUCKING HAPPENS.

    There are way more people than 10c seats. So a few get the tix. You're not the only one.
    2008 - MSG 6/24-6/25
    2010 - Newark 5/18 MSG 5/21
    2011 - PJ20 9/3-9/4
    2012 - MIA Festival 9/2
    2013 - Wrigley Field 7/19 Brooklyn 10/18-10/19 Philly 10/22
    2015 - Colbert show - 9/23 Global Citizens Festival 9/26
    2016 - Philly 4/28-4/29 MSG 5/1-5/2



  • SolarWorldSolarWorld Posts: 1,902
    Ten Club LLC is not Amazon.com

    /story

    They have upgraded and I think everything runs great. The only time I have ever been shut out of tickets is for the Vic. From '05 till now I have got tickets. I can tell you the server problems of today seem like a cake walk compared to the '06 tour.
  • SC119444SC119444 Posts: 6
    Cry me a fucking river.

    IT FUCKING HAPPENS.

    There are way more people than 10c seats. So a few get the tix. You're not the only one.

    You are a fucking idiot !!!!!!!!! What was your first clue you dumb ass. The point is the server needs to be upgraded to handle the demand. I am sure if you look around a corner near you you will find a clue for sale.
  • SolarWorldSolarWorld Posts: 1,902
    SC119444 wrote:
    Cry me a fucking river.

    IT FUCKING HAPPENS.

    There are way more people than 10c seats. So a few get the tix. You're not the only one.

    You are a fucking idiot !!!!!!!!! What was your first clue you dumb ass. The point is the server needs to be upgraded to handle the demand. I am sure if you look around a corner near you you will find a clue for sale.

    So how much money do you think they should throw at the problem then? Im guessing that you think that Ten Club LLC should take out a $100,000 loan and dump it into some crazy server that can handle amazon traffic. Is that is? Is that what you want? If so you are the one that needs a clue bro.

    Limited tickets, high demand mean some people wont get them. There is another clue for you.
  • Get_RightGet_Right Posts: 13,494
    SC119444 wrote:
    Cry me a fucking river.

    IT FUCKING HAPPENS.

    There are way more people than 10c seats. So a few get the tix. You're not the only one.

    You are a fucking idiot !!!!!!!!! What was your first clue you dumb ass. The point is the server needs to be upgraded to handle the demand. I am sure if you look around a corner near you you will find a clue for sale.
    CHILL and be nice guys
    no need for name calling
    people are upset and bummed

    but its just a rock show and there more opportunities to buy tix

    its not like the doctor just told you you have cancer
  • phungiphungi Posts: 641
    SC119444 wrote:
    I can tell you that my connection is just fine and I tried for almost 2 hours to get these tickets. Also it's not like this is the first time that this has happened on presale tickets. It happens every time they go on sale.
    (I am not a technology specialist)

    I sympathize, but unless you are on a T1 or T3 line, your connection to your server is not as fast as your server's connection to the Internet. DSL and cable lines are notoriously slower for upload than download, and you are uploading your requests when clicking "buy", "continue", etc.

    I have nearly 100% success getting 10c tickets at work (GB Ethernet to a switch to a T3 line: 44000 Kbps) and 0% success at home (Ethernet to a DSL modem: 25/15Mbps). What seems like crappy servers is really a product of the faster connections getting there first and clogging the lines... people accessing Ticketmaster have the same problems, and their servers are likely more robust.
    37 PJ Shows, 3 EV Shows, 1134 Total Songs, 24 Different Openers, 9 Different Closers, 252 Unique Songs (never enough)
  • Wow...that's all, just wow.

    Side note: I've never had a problem getting tickets through 10c. Ever.

    Sincerely, 116xxx
  • Paul AndrewsPaul Andrews Posts: 2,489
    I love threads like this from people so obviously ill-informed about internet sites and server operations. "Oh something crashed - the server is not good enough!!!"

    As a web developer and host, there are numerous internet issues that can cause issues such as this. There are often times when large internet sites go down. CNN, google etc regularly go down when massive traffic hits the site. Facebook and twitter have had moments. The US Gvt site has gone down. Facebook dedicate an entire rack to their chat application and numerous other resources for their other applications.

    This site runs a program called dupral, while not my choice (I use Joomla), it is a perfectly reasonable open source software solution for websites such as this.

    People have just got to get over it and understand that while infinitely more repliable than phone, fax and snail mail - internet sites are not infalible and take a lot of skill and inginuity to maintain a constant service.
  • F5F5 Posts: 791
    Hey man I understand your frustrated about not getting tickets and I see your point. To be honest (saying this in the nicest possible way of course) I think your overreacting a little bit. Bottom line is not everyone was going to get tickets no matter how you look at it. Yeah it sucks you didn't get tickets but why don't you look at the glass half full instead of half empty? Saturday morning get up early and prepare yourself to be one of the first to buy tickets on Ticketmaster. Trust me its not that bad! I've bought tickets for PJ off there a couple times and have NEVER gotten a bad seat! I even had 13th row at the NY 1 Eddie solo show! :D
    Bridge - 10/25/03
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  • LizardjamLizardjam Posts: 1,121
    I love threads like this from people so obviously ill-informed about internet sites and server operations. "Oh something crashed - the server is not good enough!!!"

    As a web developer and host, there are numerous internet issues that can cause issues such as this. There are often times when large internet sites go down. CNN, google etc regularly go down when massive traffic hits the site. Facebook and twitter have had moments. The US Gvt site has gone down. Facebook dedicate an entire rack to their chat application and numerous other resources for their other applications.

    This site runs a program called dupral, while not my choice (I use Joomla), it is a perfectly reasonable open source software solution for websites such as this.

    People have just got to get over it and understand that while infinitely more repliable than phone, fax and snail mail - internet sites are not infalible and take a lot of skill and inginuity to maintain a constant service.


    Actually back when we mailed a money order or check for tickets I never got shut out. I wouldn't necessarily say it's more reliable.
    bugs in the way...I feel about you

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  • SC119444 wrote:
    My internet connection is just fine thank you.

    just get general public tickets. its not the end of the world.
    9/16/96, 7/18/98, 11/02/00, 08/4/01, 12/08/02, 4/13/03, 10/22/03, 9/24/04, 3/18/05, 9/01/05, 9/02/05, 7/06/06, 7/07/06, 7/09/06, 7/10/06, 7/20/06
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  • SpencerSpencer Posts: 867
    Did you use: https://secure.pearljam.com/store/address.s?

    If not, I get the impression you're already putting yourself at a disadvantage.
  • bootlegger10bootlegger10 Posts: 16,092
    i wonder if it ever occurs to people its probably their crappy internet connection.

    No, it is not their internet connection. Terrible comment.
  • SC119444 wrote:
    My internet connection is just fine thank you.


    apparently not.
    {if (work != 0) {
    work = work + 1;
    sleep = sleep - work * 10;}
    else if (work >= 0) {
    reality.equals(false);
    work = work +1;
    }system("pause");
    return 0;}
  • i wonder if it ever occurs to people its probably their crappy internet connection.

    No, it is not their internet connection. Terrible comment.


    explain because i have never had problems getting 10c tickets, i have a 10mb line, i am in and out in under in minute, in fact for both Seattle shows in was able to log out and log back in under a friends account and still get a 2nd pair of tickets, all in less then 2 minutes. Basically, demand and crappy internet connections are the 2 main reasons people don't get tickets.
    {if (work != 0) {
    work = work + 1;
    sleep = sleep - work * 10;}
    else if (work >= 0) {
    reality.equals(false);
    work = work +1;
    }system("pause");
    return 0;}
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