Rate TC ticketing

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Comments

  • kj1nyrkj1nyr Posts: 837
    CJMST3K wrote:
    kj1nyr wrote:
    Though I work with software I have no idea how much servers cost. Is it cost effective to upgrade the fan club servers to accommodate extreme demand for just a few days every year or so? Most of the year I would think they have no need for the super servers some are asking for. Waste of money since they sell out anyway.

    They should just make a deal with Ticketmaster, and do the presale with them. Each member would have their Member Number as their password AND this would open up 100% of a venue to TC members.

    This is just such a simple solution to so much of the ticketing concerns, I don't see why this isn't taken seriously.

    Horrible idea.

    I belong to several other bands' fan clubs (shock & awe) that use exactly the system you propose and let me tell you it sucks. You have a special pre sale password that dozens of people sell on ebay or Craigs List so when the time comes for you (dedicated fan) to take your shot you find yourself WAY shut out, with horrible seats if you're lucky enough to get any. And then you're back to dealing with the scalpers paying through the nose to get anything where you can see the band without binoculars. I like my chances much better with 10C. It's not perfect but it's a damn sight better than Ticketbastards.
  • CJMST3KCJMST3K Posts: 9,722
    kj1nyr wrote:
    CJMST3K wrote:
    kj1nyr wrote:
    Though I work with software I have no idea how much servers cost. Is it cost effective to upgrade the fan club servers to accommodate extreme demand for just a few days every year or so? Most of the year I would think they have no need for the super servers some are asking for. Waste of money since they sell out anyway.

    They should just make a deal with Ticketmaster, and do the presale with them. Each member would have their Member Number as their password AND this would open up 100% of a venue to TC members.

    This is just such a simple solution to so much of the ticketing concerns, I don't see why this isn't taken seriously.

    Horrible idea.

    I belong to several other bands' fan clubs (shock & awe) that use exactly the system you propose and let me tell you it sucks. You have a special pre sale password that dozens of people sell on ebay or Craigs List so when the time comes for you (dedicated fan) to take your shot you find yourself WAY shut out, with horrible seats if you're lucky enough to get any. And then you're back to dealing with the scalpers paying through the nose to get anything where you can see the band without binoculars. I like my chances much better with 10C. It's not perfect but it's a damn sight better than Ticketbastards.

    If you have a password and it doesn't line up with your mailing address, then the transaction would be voided. Therefore it couldn't be sold. No?
    ADD 5,200 to the post count you see, thank you. :)
    *NYC 9/28/96 *NYC 9/29/96 *NJ 9/8/98 (front row "may i play drums with you")
    *MSG 9/10/98 (backstage) *MSG 9/11/98 (backstage)
    *Jones Beach 8/23/00 *Jones Beach 8/24/00 *Jones Beach 8/25/00
    *Mansfield 8/29/00 *Mansfield 8/30/00 *Nassau 4/30/03 *Nissan VA 7/1/03
    *Borgata 10/1/05 *Camden 5/27/06 *Camden 5/28/06 *DC 5/30/06
    *VA Beach 6/17/08 *DC 6/22/08 *MSG 6/24/08 (backstage) *MSG 6/25/08
    *EV DC 8/17/08 *EV Baltimore 6/15/09 *Philly 10/31/09
    *Bristow VA 5/13/10 *MSG 5/20/10 *MSG 5/21/10
  • kj1nyrkj1nyr Posts: 837
    CJMST3K wrote:
    kj1nyr wrote:
    CJMST3K wrote:
    They should just make a deal with Ticketmaster, and do the presale with them. Each member would have their Member Number as their password AND this would open up 100% of a venue to TC members.

    This is just such a simple solution to so much of the ticketing concerns, I don't see why this isn't taken seriously.

    Horrible idea.

    I belong to several other bands' fan clubs (shock & awe) that use exactly the system you propose and let me tell you it sucks. You have a special pre sale password that dozens of people sell on ebay or Craigs List so when the time comes for you (dedicated fan) to take your shot you find yourself WAY shut out, with horrible seats if you're lucky enough to get any. And then you're back to dealing with the scalpers paying through the nose to get anything where you can see the band without binoculars. I like my chances much better with 10C. It's not perfect but it's a damn sight better than Ticketbastards.

    If you have a password and it doesn't line up with your mailing address, then the transaction would be voided. Therefore it couldn't be sold. No?

    My friend, do you really think TicketBastard is going to allow the situation where every fan club member has their own unique password with address verification (aka AVS for those of us who deal with it)? As a software testing team lead I can promise you that would be a logistical nightmare and I just don't see them doing it. Their thing is making as much money for as little effort as possible and if the software enhancement doesn't financially benefit TM they ain't gonna play. My company is in the middle of a project to enhance Internet buying security with AVS. It's a 2 year project and the coding to add capability for unique PIN#s (which some banks in Europe require) will be another 2 years after that.

    But hey, it's nice to dream. It could happen.
  • AbhiAbhi Posts: 22
    I spent an hour and 10 minutes trying to get tickets and kept getting shut out...ended up getting fucked out of tickets. I'm gonna go with "DEAR GOD PLEASE FIX IT".
  • CJMST3KCJMST3K Posts: 9,722
    kj1nyr wrote:
    As a software testing team lead I can promise you that would be a logistical nightmare


    Ah... gotcha. I didn't know it would be that big of a deal on the technical side.

    But, how about this... the credit card number is printed onto the ticket. Who would sell a ticket if it had their CC number on it? Even if you black it out with marker, it's legible (though whiteout would make it tougher). :D
    ADD 5,200 to the post count you see, thank you. :)
    *NYC 9/28/96 *NYC 9/29/96 *NJ 9/8/98 (front row "may i play drums with you")
    *MSG 9/10/98 (backstage) *MSG 9/11/98 (backstage)
    *Jones Beach 8/23/00 *Jones Beach 8/24/00 *Jones Beach 8/25/00
    *Mansfield 8/29/00 *Mansfield 8/30/00 *Nassau 4/30/03 *Nissan VA 7/1/03
    *Borgata 10/1/05 *Camden 5/27/06 *Camden 5/28/06 *DC 5/30/06
    *VA Beach 6/17/08 *DC 6/22/08 *MSG 6/24/08 (backstage) *MSG 6/25/08
    *EV DC 8/17/08 *EV Baltimore 6/15/09 *Philly 10/31/09
    *Bristow VA 5/13/10 *MSG 5/20/10 *MSG 5/21/10
  • I can't think of a way where the system would be better. I think the staggering of times was great. I think it works out really well.

    That being said, this system is an improvement on the last one, which is an improvement on the one before it. Trying to get EV tickets for the west coast tour was impossible.
  • CJMST3KCJMST3K Posts: 9,722
    That being said, this system is an improvement on the last one, which is an improvement on the one before it.

    But not so much an improvement from '98. You're practically guaranteed to go to one show in '98. They announce all shows in advance with a mailer, and you get a money order and mail it to them. The earlier your money order is in to them, the closer your seats. No seniority, so it's mixed up each time, and pretty much everyone gets the tickets they want - and they can choose their local show or a show across the country.

    Now it's pretty much "everyone can try for all the events they want" (with the exception of that small venue in Cali) which increases demand... and with TM only giving PJ 10% to 20% of a venue, it gives them a small pool to work with.

    '98 system was more or less flawless.
    '09 system is full of issues.

    But the computer system is probably easier for THEM so... as long as they sell the tickets and make money, who cares if people frequently get shut out, right? Sold out is sold out, right?
    ADD 5,200 to the post count you see, thank you. :)
    *NYC 9/28/96 *NYC 9/29/96 *NJ 9/8/98 (front row "may i play drums with you")
    *MSG 9/10/98 (backstage) *MSG 9/11/98 (backstage)
    *Jones Beach 8/23/00 *Jones Beach 8/24/00 *Jones Beach 8/25/00
    *Mansfield 8/29/00 *Mansfield 8/30/00 *Nassau 4/30/03 *Nissan VA 7/1/03
    *Borgata 10/1/05 *Camden 5/27/06 *Camden 5/28/06 *DC 5/30/06
    *VA Beach 6/17/08 *DC 6/22/08 *MSG 6/24/08 (backstage) *MSG 6/25/08
    *EV DC 8/17/08 *EV Baltimore 6/15/09 *Philly 10/31/09
    *Bristow VA 5/13/10 *MSG 5/20/10 *MSG 5/21/10
  • TuckerKattTuckerKatt Posts: 123
    10 Club rocks. Few (if any) bands treat their fans as well as PJ. There is no system that everyone will agree is perfect. 10C has made a number of changes over the years, seemingly in response to fans' comments -- the 1/2/9/10 lottery, removing the 1-show-per-tour limit, and staggered onsale times just to name a few.

    Not sure why people keep saying the servers can't handle the traffic. Just because you weren't successful doesn't mean the servers are inadequate. The tickets all got purchased so I don't see how that translates to "the servers can't handle the load." Even Ticketmaster, with far more traffic that 10C, gets slow at the strike of 10am when thousands of people are all trying to purchase at the same time. There also does not seem to be any rhyme or reason to who is successful and who isn't -- fast or slow connections, low or high #s, there seems to be an even distribution of success and failure across all types of 10C members.
  • CJMST3KCJMST3K Posts: 9,722
    TuckerKatt wrote:
    Not sure why people keep saying the servers can't handle the traffic. Just because you weren't successful doesn't mean the servers are inadequate. The tickets all got purchased so I don't see how that translates to "the servers can't handle the load."


    What about this scenario. You click BUY. You see the tickets IN your shopping cart. Great! You go to pay for them. The website freezes up, and when it comes to, the tickets have been removed from your cart... and for the next 90 minutes you try and fail to get even the BUY button again.

    Is this an indication of a system that works? TM's website doesn't do that.
    ADD 5,200 to the post count you see, thank you. :)
    *NYC 9/28/96 *NYC 9/29/96 *NJ 9/8/98 (front row "may i play drums with you")
    *MSG 9/10/98 (backstage) *MSG 9/11/98 (backstage)
    *Jones Beach 8/23/00 *Jones Beach 8/24/00 *Jones Beach 8/25/00
    *Mansfield 8/29/00 *Mansfield 8/30/00 *Nassau 4/30/03 *Nissan VA 7/1/03
    *Borgata 10/1/05 *Camden 5/27/06 *Camden 5/28/06 *DC 5/30/06
    *VA Beach 6/17/08 *DC 6/22/08 *MSG 6/24/08 (backstage) *MSG 6/25/08
    *EV DC 8/17/08 *EV Baltimore 6/15/09 *Philly 10/31/09
    *Bristow VA 5/13/10 *MSG 5/20/10 *MSG 5/21/10
  • TuckerKattTuckerKatt Posts: 123
    CJMST3K wrote:
    Is this an indication of a system that works? TM's website doesn't do that.

    I've seen that happen at TM, to me and to friends.
  • RyGuyRyGuy Posts: 295
    Very interesting thread, with a lot of good ideas...

    But I think it illustrates one thing: that there isn't a truly flawless system. There will always be circumstances that prevent some people from getting tickets, be they logistical or technological or just plain bad luck.

    The fact of the matter is, it all comes down to evolution. The 10C is working hard to make everything easier, for us AND for them. Every tour, it seems, shows improvements in the ticket buying process, whether it's staggered onsales or what have you. Are there still hiccups? Hell yeah, there are. But they're trying, and for that they deserve a little bit of credit, and a lot of respect.
    09/04/93 * 07/19/98 * 11/05/00 * 05/30/03 * 09/02/05 * 09/04/05 * 09/05/05 * 09/07/05 * 07/21/06 * 07/22/06 * 04/02/08 (eV) * 04/03/08 (eV) * 09/21/09 * 09/22/09 * 09/25/09 * 07/15/11 (eV) * 09/25/11 * 12/04/13 * 08/10/18 * 05/04/24 * 05/06/24
  • dimitrispearljamdimitrispearljam Posts: 139,721
    TuckerKatt wrote:
    CJMST3K wrote:
    Is this an indication of a system that works? TM's website doesn't do that.

    I've seen that happen at TM, to me and to friends.
    yep..
    "...Dimitri...He talks to me...'.."The Ghost of Greece..".
    "..That's One Happy Fuckin Ghost.."
    “..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
  • weekapaug19weekapaug19 Posts: 2,293
    TuckerKatt wrote:
    CJMST3K wrote:
    Is this an indication of a system that works? TM's website doesn't do that.

    I've seen that happen at TM, to me and to friends.

    has happened to me several times on TM and livenation
  • Father HubbardFather Hubbard Chicago Posts: 1,628
    trying for nin last shows in chicago right now is MUCH worse than 10c. cant even login. and i think they go through musictoday.
  • PJBuckeyePJBuckeye Posts: 1,102
    trying for nin last shows in chicago right now is MUCH worse than 10c. cant even login. and i think they go through musictoday.

    Same problem, what a joke. I really wanted to take my wife to the Saturday NIN show. Hopefully, I can get them through TM.
    Chicago 6/29/98 - Nashville 8/17/00 - Cleveland 4/25/03- Chicago 6/18/03
    Chicago 5/16/06 - Milwaukee 6/30/06 - Bonnaroo 6/14/08 - Milwaukee (EV)8/19/08
    Chicago 8/23/09 - St. Louis 5/4/10 - East Troy 9/3/11 - East Troy 9/4/11
    Minor League Park 7/19/13 - Milwaukee 10-20-14 - Bonnaroo 6/11/16
    Minor League Park 8/20/16 - Minor League Park 8/22/16
    Minor League Park 8/18/18 - Minor League Park 8/20/18 - Los Angeles 4/16/20
  • No problems here; got tix to both Seattle shows within 5 minutes of them going on sale. I give it a 8
  • AudreyAudrey Posts: 9
    It isn't about being entitled to anything. It is about having a fair chance to get tickets. I was shut out, as was my cousin for Philly 2. However, this was not the first time, it happened a few times last tour too! Now, I am not beneath getting public tickets and in fact that is what I did today for Philly. However, if we are paying $25 a year (I've been in since 94 so I have paid over $300 in dues over the years.) don't you think part of that money should go to developing an efficient system or at least a dependable server that gives most people a "fair" chance for tickets. I'm not going to complain that I didn't get tickets just because they sold out. I'm disappointed however in the fact that this is an ongoing issue that isn't just affecting a few but A LOT.

    I am also disappointed in the few people on this forum who continue to say things like "lighten up" or "stop whining" because they had a positive experience. That is great, good for you for getting through; but I dare to think that had you been on the other end of the spectrum, would you still feel the same way? It's very easy to be so nonchalant when things go your way.

    I've been very fortunate over the years and have had the opportunity to see PJ with great seats. However, whether I get tickets or not, if there are major flaws in the system that is in place, what is the harm in voicing that to the Ten Club so they can look into it. They have always been open to hearing our concerns and suggestions and will try to do they best they can in facilitating positive changes. Making these improvements will not just benefit the ones who didn't get tickets but also make it easier for the ones that do so hopefully they don't have to experience these issues in the future.
  • CJMST3KCJMST3K Posts: 9,722
    Audrey wrote:
    It isn't about being entitled to anything. It is about having a fair chance to get tickets. I was shut out, as was my cousin for Philly 2. However, this was not the first time, it happened a few times last tour too! Now, I am not beneath getting public tickets and in fact that is what I did today for Philly. However, if we are paying $25 a year (I've been in since 94 so I have paid over $300 in dues over the years.) don't you think part of that money should go to developing an efficient system or at least a dependable server that gives most people a "fair" chance for tickets. I'm not going to complain that I didn't get tickets just because they sold out. I'm disappointed however in the fact that this is an ongoing issue that isn't just affecting a few but A LOT.

    I am also disappointed in the few people on this forum who continue to say things like "lighten up" or "stop whining" because they had a positive experience. That is great, good for you for getting through; but I dare to think that had you been on the other end of the spectrum, would you still feel the same way? It's very easy to be so nonchalant when things go your way.

    I've been very fortunate over the years and have had the opportunity to see PJ with great seats. However, whether I get tickets or not, if there are major flaws in the system that is in place, what is the harm in voicing that to the Ten Club so they can look into it. They have always been open to hearing our concerns and suggestions and will try to do they best they can in facilitating positive changes. Making these improvements will not just benefit the ones who didn't get tickets but also make it easier for the ones that do so hopefully they don't have to experience these issues in the future.

    I agree. :)
    ADD 5,200 to the post count you see, thank you. :)
    *NYC 9/28/96 *NYC 9/29/96 *NJ 9/8/98 (front row "may i play drums with you")
    *MSG 9/10/98 (backstage) *MSG 9/11/98 (backstage)
    *Jones Beach 8/23/00 *Jones Beach 8/24/00 *Jones Beach 8/25/00
    *Mansfield 8/29/00 *Mansfield 8/30/00 *Nassau 4/30/03 *Nissan VA 7/1/03
    *Borgata 10/1/05 *Camden 5/27/06 *Camden 5/28/06 *DC 5/30/06
    *VA Beach 6/17/08 *DC 6/22/08 *MSG 6/24/08 (backstage) *MSG 6/25/08
    *EV DC 8/17/08 *EV Baltimore 6/15/09 *Philly 10/31/09
    *Bristow VA 5/13/10 *MSG 5/20/10 *MSG 5/21/10
  • kj1nyrkj1nyr Posts: 837
    I got lucky with SD this time, but I've been shut out and man was I pissed when I was. I have a great 10C number so when I get in it's just about guaranteed to be the first 10 rows, so being shut out, having to deal with TM and settling for seats behind the stage or in the rafters is emotionally painful. But I know that next time I will have the same shot as everyone else.

    That is the same shot as everyone else who has to decide what show they can travel to in order to see them cause they haven't played in my town in SIX YEARS!!!!! :cry:
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