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MERCHANDISING UPDATE FOR EDDIE SICILY SHOWS
MERCHANDISING UPDATE FOR EDDIE SICILY SHOWS
NEWS JUNE 27 2017
Due to crowd control issues, local authorities shut down merchandise locations at Eddie Vedder’s show at Teatro Antico di Taormina last night. We understand that this was a major inconvenience to our fans. Please know that we did all that we could to remedy the situation in real time, but unfortunately we were unable to reach a resolution.
We’re appreciative of the fans’ patience and understanding that there are challenges when playing non-traditional but special venues.
We would like to extend our sincere apologizes and do our best to make this right.
Updated Merch Locations:
There is a new merchandise stand located outside of the venue for tonight’s show.
We encourage those of you who did not have the opportunity to purchase merchandise last night, or those who would like the opportunity to view and purchase merchandise without carrying it in the venue tonight to use this location.
Hours: The stand is open now until 8:00pm and again after the concert.
We will also have one stand inside of the venue that will be open from doors (7:00pm) until dark.
Falling down,...not staying down
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Sicily I was like a mosh pit at the merch stand, the stand itself sometimes was close to collapsing...(probably due to the limited space available for the stand) plus the staff seemed to not be aware what they had in stock (shirt sizes) and partially were confused and slow / overwhelmed with the situation.
Sicily II was a very organized line but after the 10c announcement we were waiting for an hour in line for the open merch stand. The staff then suddenly said they won't sell more posters before 7pm. A few minutes later the stand was suddenly closed at 6:45pm (right before the eyes of some of us, who just reached the front of the line, which led to many angry faces). I think it was partially because the way to the hotel/venue was not free enough because next to us the separate queue for entry started forming. We were told to line up behind the other queue, but many left, because that would have ment waiting about another hour behind people that arrived later than us. When I came back later for entry into the venue, the stand was open again (what I didn't realize: they just moved security check up before the stand - so they made the same stand now the 'indoor' stand. We moved further inside and got our tickets invalidated only to find out there was no second stand inside. No way back out and reentry with the invalidated ticket. After the show we were among the first to get back out and the only shirts still available were XL. Summary: If you were endlessly patient or lucky enough to arrive at the right time you were able to get what you wanted. The above announcement was really well ment but at last added to more confusion. Still cudos for trying to handle it well (and at least partially succeeding) in such a difficult environment..
I wonder if we can...
No pins or stickers, too
"Imagine all the people
Enjoying the show in peace (without-worrying-about-their-poster)"
New Mexico Pearl Jam Fans (New Mexico, USA) on Facebook!
The problem with the merch situation is you have these workers who really do not seem like they give a shit at all. They just want to get their time put in and get out of there. Selling 10 posters to one person should never had happened. (I did meet one worker in Firenze who was actually really good). All you need to do is hire 5 workers. 2 on cash, 2 to grab the merch and one to walk the line to make sure it is in order and no one is cutting in on the sides. Make two single file lines. It's simple. If you have to hire someone that has security experience to watch the line then so be it. If someone is acting up or jumping ahead and causing a security concern throw them out. They are making a killing off of this merchandise it is time to put some money back into it to make it fair for the fans to get a chance at what they want.
Second day was better organised, but the line moved just about as slowly as the day before. I was one of those at the front of the line when it was shut down. Everyone gave different info: stall will be reopened at 7, stall will be moved inside and reopened when doors open, stall will close down until after the show... in any case we can't wait here, we need to join the back of the entry line.
All in all a frustrating experience. Surely there must be better ways to organise this.
Going to only 1 Pearl Jam show in the last fourteen years still means the vast majority of my PJ experiences do not involve merch
sorry..gelato,canoli,pizza,vino,sex,bikini,beach,friends ,the view and Granita got my attention!!
"..That's One Happy Fuckin Ghost.."
“..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
Of course. I would be tracing the steps of a younger Michael Corleone meeting Appolonia while away from New York waiting for the heat to die down.